GNC
2.8 of 5 426 reviews
www.gnc.com Pittsburgh, PA 5000+ Employees

GNC Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.8 426 reviews

                             

40% Approve of the CEO

GNC CEO Joe Fortunato

Joe Fortunato

(180 ratings)

42% of employees recommend this company to a friend
78 Employee Reviews Back to all reviews
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    Sales Associate

    Sales Associate (Former Employee)
    Atlanta, GA

    ProsGreat industry to work in, employee product discount, down time for studying or reading.

    ConsCan be boring when you have extended periods of inactivity. Numerous inventory shifts per year can be cumbersome.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun and Rewarding

    Store Manager (Former Employee)
    Knoxville, TN

    ProsGreat atmosphere with health conscious consumers coming in. Benefits were good enough and discounts were nice. Management was hard but fair.

    ConsPay is about as low as it gets for retail management. Yes you operate a small store and small staff, but the pay is borderline minimum wage. I know there is commission based pay on certain items, but these commonly were items that were way too expensive.

    Advice to Senior ManagementIncreased pay and I would have grown with this company.

    Yes, I would recommend this company to a friend

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    A lot of hard work with rewarding efforts

    Sales Representative (Former Employee)
    Camarillo, CA

    ProsSamples from various vendors will allow you to try out their products, gain tremendous amount of knowledge about nutritional supplementing, commission on most products, and having a true effect on various people about their health. A lot of hard work with rewarding efforts

    ConsCan be slow at times and by yourself. Base pay is bare minimum.

    Advice to Senior ManagementIncrease in base pay may attract stronger salesman.

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    1 person found this helpful  

    For a part-time college student, it's the perfect job.

    Part Time Sales Associate (Current Employee)
    Tampa, FL

    ProsFlexible hours, easy retail stuff like cleaning, rotation, etc. At my particular location you rarely deal with more than one customer at a time, allowing you to recognize your regulars and keeps the stress of people stealing during a rush down quite a bit. You decide how much you want to sell in order to make money. It's also nice when people come back to tell you how much they liked the product you recommended, or when regulars come back to see you specifically. A lot of your time is spent unsupervised, which means you can take frequent breaks if needed but I highly advise keeping busy! The day just goes by slow if you sit there and fart around, not to mention managers love part timers who actually do their job. (Obviously.)

    Climbing the corporate ladder is easy if you actually do your job consistently and reliably.

    ConsSome stress over sales numbers. Some days, you just get extremely unlucky and everyone else gets lucky the rest of the time. The most successful people are usually quite pushy which may increase sales, but hurts the customer-employee relationship. There's actually a bit of a stigma regarding GNC salespeople in the fitness community, which damages your credibility when recommending products or trying to help people. While retail stores do have overhead, a large majority of business is lost to online retailers. This leads to customer complaints, and a feeling of helplessness as you cannot match online price.

    Advice to Senior ManagementImprove your marketing to reflect new marketing techniques; start a GNC forum, have knowledgeable moderators and experts posting, consider matching online prices.

    Yes, I would recommend this company to a friend

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    Employed as Consultant then hired Full Time

    Anonymous Employee (Current Employee)
    Pittsburgh, PA

    ProsVery Successful, growing in a bad economy, profitable, public, great people, well qualified Manager

    ConsIs Retail tend to think small like the margins

    Advice to Senior ManagementDon't forget the lower levels to share in the success

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sales Associate

    Sales Associate (Current Employee)
    Saint Louis, MO

    ProsI was fortunate enough to have great coworkers and got along well with them. I also enjoyed having the opportunity to have a positive impact in people's lives. The sales experience and discount on supplements were also both a plus. Pay is good as well, if you know how to sell.

    ConsUpper management was constantly changing, therefore policies and procedures were as well.
    There was a lot of down time in my store. At times, two hours went by before I saw a customer.
    Could be high pressure to hit the numbers at times, as well.

    Advice to Senior ManagementPay upper management better so that they stay. Focus more on the customer, than the dollar. It is getting better, but at the time that I left there was still a disconnect between what upper management was telling you to do (sell the customer what they want) and what the incentives were telling you to do (sell GNC products). Only until you focus on selling the customer exactly what they want will you have a "customer for life." Also get rid of OMS, it is awkward for both the employee and customer and most of times the products are overpriced junk.

    Yes, I would recommend this company to a friend

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    Compact Sales

    Sales Associate (Former Employee)
    Emeryville, CA

    ProsGNC Live Well teaches you the different supplements that customers need as well as workout support. You do basic sales mainly selling GNC brand products to meet weekly goals especially adding the membership. Throughout the year, you will find a lot of useful tips to sell items and keeping things natural.

    ConsLimited employee support within the store.

    Advice to Senior ManagementKeep up the good work and always encourage better sales tactics.

    No, I would not recommend this company to a friend

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    There is money to be made, if located in the right spot

    Sales Representative (Former Employee)
    Columbia, MO

    ProsLimitless amounts of commission can be made, depending on the traffic. You can eat throughout work.

    ConsThe company shows little regard for you, and no appreciation. Much of the product is overpriced, and at the entry level position you are making minimum wage.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun, Educational

    Sales Manager (Current Employee)
    San Diego, CA

    ProsNutritional Sales, must love helping people.

    ConsPayscale is on the low side.

    Advice to Senior ManagementProvide better Marketing, employee training and better pay.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fast paced, think you can sell?

    Manager (Former Employee)
    Charlotte, NC

    ProsStarted off as a Sales Associate within 5 weeks I proved myself through Sales/willingness to learn and was moved into a store of my own. If the proper client sets are available the programs this company implemented and practiced for the 3 1/2 years I was with them produced results(Quality communicative RSDs and DSDs necessary)

    ConsFast paced, high demand in Top stores, high expectations from management even while proving consistent numbers and hitting Sales BLY++. Is this expected in a corporation? Yes but I didn't run 5 different locations in less than 4 years because I was a slacker and this was evident so a concept store was given to me. Expectations made very clear >> exceeded by far still felt pressure from District Directors that have anywhere from 200-400 stores.

    Advice to Senior ManagementIf bonuses weren't stripped of top certain percentage stores there would be more encouragement for growth and to build sales. Less is more how can you expect to push such a huge brand when a large number of employees across the globe aren't properly trained or have the knowledge or drive to self teach bc of low incentives for sales associates which are at the heart of the stores that drive this product line.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at GNC reviews and ratings — including employee satisfaction and approval rating for GNC CEO Joe Fortunato. All 78 reviews posted anonymously by GNC employees.