GNC

www.gnc.com

GNC Reviews

Updated January 29, 2015
Updated January 29, 2015
581 Reviews
2.8
581 Reviews
Rating Trends

Recommend to a friend
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Michael Archbold
45 Ratings

Review Highlights

Pros
  • You get a discount on everything you learn a lot you get to help people make life changing decisions (in 28 reviews)

  • Employee discount of 20%, employees are able to work different shifts/have days off for appointments (in 49 reviews)


Cons
  • sales goals pressures along with pressures for maintaining normal retail operations (in 54 reviews)

  • upper management who are managers with no people skills what so ever (in 46 reviews)

More Highlights

127 Employee Reviews Back to all reviews

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  1.  

    Train your employees better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Sacramento, CA
    Former Employee - General Manager in Sacramento, CA

    I worked at GNC full-time (more than 3 years)

    Pros

    GNC has a lot of products to offer.

    Cons

    Because of a lot of products, most of the employees don't know what the difference is between them. Plus they only push their own products or the brand that pays corp to be pushed. I want to know what the best product is, period!
    Plus, on the expensive side unless a special sale.

    Advice to ManagementAdvice

    Train employees to know all the products and have everyday low prices. Stop playing games with prices and you will attract more customers.

    Recommends
    Neutral Outlook
  2.  

    Started off well, then company became greedy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GNC Store Manager in Indianapolis, IN
    Current Employee - GNC Store Manager in Indianapolis, IN

    I have been working at GNC full-time (more than 5 years)

    Pros

    Competitive, helping people, get to know your customers, pretty much your own boss, hire your own employees, make your own schedule, commission.

    Cons

    Upper management doesn't care. They tell you it's all about the customer and to make sure they're happy while the employees get dumped on from the customers and upper management.

    Upper management doesn't understand what it's like to be forced to produce in this economy. While they tell you to get the customer what they want they also want you to push things on them they don't need in order to hit "numbers" such as theridiculously over priced chews that are low in clinical amounts and sometimes a dollar a chew, but you have to sell a minimum of 9% on all transactions. They also want you to have a certain amout of membership card sales which is difficult if you are in an area where most people already have one.

    Their ideas of "training" are to shove useless amounts of papers at you to read expecting you to retain information that ends up changing in a month or 2 with papers and posters and fliers getting lost in piles.

    When your review for the year comes up don't expect a big raise... the most you can get is 5% on salary which no one ever gets. You are usually getting 2-3% and after being a manager for 5 years may only be $600 "raise" for the entire year.

    Advice to ManagementAdvice

    If your employees and managers aren't happy your customers aren't happy! Instead of focusing on what vitapak drive you should be shoving down customers throats you should look at what Vitamin Shoppe did to their managers and pay is well. We are the life line to the cucustomer. Not the RSD not the DSD and not the CEO. Without use your company would cease to exist. GNC needs a union. Over worked and under paid. This job used to mean something. Now employees feel like our company doesn't care about employees only profits. Take a page out of your own book you've written and live by the "golden rule" come down here and do a promo or change out over 2,000 allocation tags by hand while having to hire, train and schedule associates. Tell me how easy it is to get Quest bar customers (who only come in for bars and nothing else) to buy a $75 vitapak or $80 protein.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Starting PT Sales, promoted to Assistant Manager, then Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA

    I have been working at GNC full-time (more than 3 years)

    Pros

    Promotional Monies, Positive coworkers, free samples, employee discount

    Cons

    extremely low manager wage compensation, limited opportunity to move up in the company beyond store manager

    Advice to ManagementAdvice

    When a region/city minimum wage changes, immediately reassure the management that their pay will be increased as well. Take advantage of the talent you have, and promote from within. That creates positive work environment and loyalty to the company. Do not sacrifice commission percentages of managers to retain PTSAs. Managers are what hold the stores in place, not the replaceable help.

    Doesn't Recommend
    Negative Outlook
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  5.  

    This job paid the bills while I was in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Elmhurst, IL
    Current Employee - Store Manager in Elmhurst, IL

    I have been working at GNC part-time (more than 3 years)

    Pros

    Discounts on supplements if you like working out.

    Cons

    Corporate oversight can be frustrating. Lack of ability to make your own decisions. Moving around items and prices for no apparent reason was tedious. District supervisors had no idea what they were talking about when it came to products.

    Advice to ManagementAdvice

    Let your employees make their own decisions and ease off on the oversight. Some oversight is good, but making a phone call a day or addressing every tiny mistake an employee makes does not keep morale high.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Gnc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Grand Rapids, MI
    Former Employee - Sales Associate in Grand Rapids, MI

    I worked at GNC part-time (more than a year)

    Pros

    Easy work
    Slack off
    Flexible hours if your good at sales

    Cons

    Managers
    All meat heads
    Nothing's ever good enough
    Drama
    Lies

    Advice to ManagementAdvice

    Be straight shooters with your employees

    Doesn't Recommend
    Neutral Outlook
  7.  

    You're only use full if you sell what they want

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Chicago, IL
    Former Employee - Part Time Sales Associate in Chicago, IL

    I worked at GNC part-time (more than 3 years)

    Pros

    I was able to make good money here based on the commission I earned. The base pay is low though.

    Cons

    There is a low base pay. The people above you don't care about anything other than simply you hitting your quota.

    Advice to ManagementAdvice

    Show more appreciation to the sales associates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Raises and Promotions are mythical creatures

    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at GNC part-time (more than 5 years)

    Pros

    Some commission, flexible hours, and nice people. great education and great if you are going to school and maybe looking into this type of career.(nutrition)

    Cons

    So much pressure for sales that people quit faster than filling out the application itself! If you are a sales associate, your pay fluctuates so much due to the limited clerical hours given for the managers. IF and when you get promoted to manager, that is pretty much as far as you go and unless you start off at a really HIGH volume store..you can make just as much money as a part timer with high hours.(if that is even possible) You are NOT allowed to go over 30 hours now due to the affordable care act. Commission is good...when you can actually get commission.GNC barley started on giving commission to everyone that is not a higher up recently. Because their are SSM's that have been their since the dinosaurs roamed this land, it is almost IMPOSSIBLE to move up. But don't fret! You can get your 1-3% raise! On top of that, Employee discounts are 30%. At times the customers get way better deals and as an employee you are forbidden to get such deals. Catastrophe! Oh but wait we do get these monthly free bars that don't exist anymore usually. Work-life balance can be either easy or difficult. The more you don't really do your job, the easier it is on your life. The harder you work, the more management depends on you because you actually do your job or you are literally all they have. A lot of managers are great but there are some who abuse their power. Well I can say much more but I am sure you are all excited to start your new career at GNC. Live in Hell--I mean Live Well.

    Advice to ManagementAdvice

    Appreciate your employees more with a liveable wage that is not minimum wage. More commission on your own brand. Bring back 2%commission for long term employees. More job availabilities for people that want to move up. Full time employees and more assistant management positions available would decrease the employee turn overs. Ease up on the pressure of selling certain items.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good people there but the corporation is somehow immoral in my opinion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in New City, NY
    Former Employee - Part Time Sales Associate in New City, NY

    I worked at GNC part-time (less than a year)

    Pros

    I was fortunate working with some wonderful people

    Cons

    The company simply do not care about you. Examples are that they won't offer full time job for anyone except managers in order to avoid insurances/benefit mandate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    HIGH TURNOVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSM in Biloxi, MS
    Current Employee - SSM in Biloxi, MS

    I have been working at GNC full-time (more than 3 years)

    Pros

    If you can find the right market and you don't mind lying to people you can make a good amount of money.

    Cons

    Work off the clock and expected to do more than you are paid for.

    Advice to ManagementAdvice

    Either consider yourself cut throat sales or don't pick one and move forward.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Would have been a good job if management wasn't so terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Goleta, CA
    Former Employee - Part Time Sales Associate in Goleta, CA

    I worked at GNC part-time (less than a year)

    Pros

    Free samples, easy sales, lots of time to work alone. When supplement reps come to the store they would bring extra samples. Nice employee discount if a frequent supplement user.

    Cons

    Key-holder responsibilities without the pay bump, schedules not always on time. Clock out time is before you leave, so sometimes inaccurate. Manager would "bag check" employees at random, some more frequency than others. These bag checks would force you to stay late off the clock.

    Advice to ManagementAdvice

    Please hire competent management. The management had no idea how to manage nor how to sell. Customers felt uncomfortable dealing with manager such as this, they also catch managers lying on multiple occasions. Management, know what you are talking about and treat all employees equally, they are key-holders and have a lot of responsibility without a lot to lose.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

GNC Photos

Entrance to typical GNC location, this one in San Rafael, CA
backroom
sales floor

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