GNC

  www.gnc.com
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GNC Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.8 442 reviews

40% Approve of the CEO

GNC CEO Joe Fortunato

Joe Fortunato

(186 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • You learn a lot about the body and health as you go and the place was ran really well(in 26 reviews)

  • Employee discount of 20%, employees are able to work different shifts/have days off for appointments(in 41 reviews)


Cons
  • sales goals pressures along with pressures for maintaining normal retail operations(in 42 reviews)

  • They only pay minimum wage and expect you to be an expert in vitamins(in 36 reviews)

105 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good ol' boys! No diversity...gender, race or ethnicity.

    Senior Manager (Former Employee) Pittsburgh, PA

    ProsStable and profitable company . One of the few corporations in Pittsburgh.

    Conscorp office has No diversity and management has little respect for the employees. This is a company that believes HR is just administrative for benefits and hiring and firing paperwork, not an employee portal for help or resources.

    mostly white males and bodybuilders.

    in general- people there are just mean-spirited...especially in the sports area.

    Advice to Senior Managementpeople that love coming to work perform better and give more of themselves. so many people hate coming to work at GNC. the problem there comes from the top down.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sales associate,

    Sales Associate (Former Employee) Salt Lake City, UT

    ProsDifferent challenges with different customers everyday would really keep you on your game

    ConsLow pay, work alone most the time

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Store manager

    Store Manager (Current Employee) Wichita, KS

    ProsYou get to work by yourself, commission on top of your normal pay, store opens at 10 and closes at 7.

    ConsGNC is seriously over the top when it comes to micro managing. Strict managers schedule that doesn't work at all for every store. Weekends are slow and they expect managers to work every Saturday and take every Wednesday off with 2 closing shifts during the week! Rsd is fake and throws co workers under the bus to save her own butt. Way too many conference calls too that are never positive.

    Advice to Senior ManagementLet managers manage. Let us work a schedule that fits our own store. Give managers a little more room to expand instead of beating us down constantly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Decent company, poorly ran by upper management.

    Store Manager (Current Employee)

    ProsGreat discounts, free products occasionally, learn a lot, easy job, get to meet a lot of people into fitness, laid back environment.

    ConsNothing is ever good enough, a lot of negative reinforcement, ridiculous sales goals, not very organized, always some type of promo change or price changes occurring.

    Advice to Senior ManagementGet your act together upper management, I've Seen countless veteran employees 5plus years with the company just quit because of how poorly paid we are. We do a lot of work on tops of selling. We are the reason stores are still open they come to us for assistance. The promo changes need to be more organized and more well thought out

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Decent pay if you work at a high volume store, otherwise it's an unrewarding job.

    Part Time Sales Associate (Former Employee) East Hanover, NJ

    ProsGreat opportunity to interact with customers and get to know them on a personal level. You get to learn a lot about health and fitness. When company reps come in and give out free samples, that's pretty cool too.

    ConsLow volume store = lots of down time. And the Lying. A majority of what you do at this job is lie. "You need this vitapak" or "You should be taking (insert GNC brand product) along with what you're buying today". When you first start working there, you're eager to meet your goals and feel great when you up sell a customer on a product. Talking a customer into buying a second vitapak or fish oil with their purchase makes you feel like you've made a great sale, albeit at the expense of their wallet. After time, you get tired of hearing yourself give the same sales pitch that is a load of crap which most customers can see through, and also coercing people into spending money on a product they can buy for a lot cheaper online. Most of the time the item you recommend to the customer is only suggested because it either offers commission (which is where you truly make your money at GNC) or it meets a sales criteria you have to meet by week's end or else you run the risk of being spoken to by either the store manager or regional sales director and getting written up.

    Advice to Senior ManagementStop forcing sales associates to peddle your GNC brand products that are often VERY over priced (wheybolic/wheybolic extreme/wheybolic power etc) or inferior to other 3rd party items. If people don't want to fork out $60+ for GNC protein after listening to the company sales pitch, and would instead rather pay half that amount for a similar product, then do not fault the sales associate. By all means upper management, if it's that important to you then take the money out of your wallet and place it in the register. I challenge upper management to spend a week in a store and try all those sales pitches and see just how many people come back to return stuff they realize they never actually needed. I've seen it happen more times than I can count.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Numbers above all else

    Store Manager (Former Employee) Orlando, FL

    ProsThere is a likelihood of making a decent overall hourly rate with commissions plus hourly rate.

    If you are interested in the fitness industry it is a good stepping stone to get your foot in the door to network and gain some knowledge.

    ConsMicromanaged to end by those positions from the senior sales manager and up.

    15+ % based indicators that need to be tracked on a daily basis which takes away from customer service even though they claim that it improves service.

    Believes their own product is king when in fact is only average with a heavy price tag.

    Advice to Senior ManagementPull your kpis and focus on the customer and not your bonuses.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Store Manager

    Store Manager (Current Employee) Jacksonville, FL

    ProsGood Medical plan, quick advancement from part time to full time/management, free supplements, commission as a part time employee, you learn a lot about the field, product training is very detailed.

    ConsManagement compensation is poor at best and HIGHLY commission based, no bonus structure for managers at the store level, too many performance indicators, goals are based on the company as a whole, not the region/demographic/store location. required weekend and closing schedule. Senior management will tell you anything you want to hear to keep you complainant.

    Advice to Senior ManagementManager need to be salary plus bonus if you want to see the stores excel. Give the managers a reason to push their team and lead from the front, dont make them worry about making sales so that they can pay their bills on time and let them focus on training and developing their employees and assisting them in the sales process.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Decent pay but stressful

    Anonymous Employee (Former Employee)

    ProsMultiple extra pay incentives
    Good amount of hours per week
    Having a good manager at my location made the work easier

    ConsConstant changing of the store layout and product rotation
    Short training period
    Multiple sales goals
    Understaffed a lot of the time
    Hard getting time off

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Executive leadership still building silos

    Anonymous Employee (Current Employee)

    ProsStable company, nation wide, number 1 in space, space is still growing

    ConsTask focused, promotes bad behaviors if end results is achieved, poor work-life balance, poor pay when compared to industry. Leadership promotes through their actions a mentality of building silos. People keep information close to hold power which kills sharing.

    Advice to Senior ManagementWork to keep your talent. Be realist and understand the demands on the field units. Back your talk about team building with actions that prove you mean it.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Don't. Just don't.

    Sales Associate (Former Employee) Aiken, SC

    ProsSome items provide monetary incentives. However, these items detract from your overall sales goals. A balancing act is required.

    ConsEmployees are encouraged to "switch" customers and advertise "hot" products which neither help the employee, the store, nor the customer.

    Advice to Senior ManagementCreate another category addressing PM items which does not detract from P3, MV, or VP categories in relation to overall sales.

    No, I would not recommend this company to a friend

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