GNC Reviews

Updated September 6, 2014
Updated September 6, 2014
478 Reviews
2.8
478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Archbold
201 Ratings

Review Highlights

Pros
  • You learn a lot about the body and health as you go and the place was ran really well (in 26 reviews)

  • Employee discount of 20%, employees are able to work different shifts/have days off for appointments (in 41 reviews)


Cons
  • sales goals pressures along with pressures for maintaining normal retail operations (in 42 reviews)

  • They only pay minimum wage and expect you to be an expert in vitamins (in 36 reviews)

More Highlights

85 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    For a part-time college student, it's the perfect job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Tampa, FL
    Current Employee - Part Time Sales Associate in Tampa, FL

    I have been working at GNC part-time for more than a year

    Pros

    Flexible hours, easy retail stuff like cleaning, rotation, etc. At my particular location you rarely deal with more than one customer at a time, allowing you to recognize your regulars and keeps the stress of people stealing during a rush down quite a bit. You decide how much you want to sell in order to make money. It's also nice when people come back to tell you how much they liked the product you recommended, or when regulars come back to see you specifically. A lot of your time is spent unsupervised, which means you can take frequent breaks if needed but I highly advise keeping busy! The day just goes by slow if you sit there and fart around, not to mention managers love part timers who actually do their job. (Obviously.)

    Climbing the corporate ladder is easy if you actually do your job consistently and reliably.

    Cons

    Some stress over sales numbers. Some days, you just get extremely unlucky and everyone else gets lucky the rest of the time. The most successful people are usually quite pushy which may increase sales, but hurts the customer-employee relationship. There's actually a bit of a stigma regarding GNC salespeople in the fitness community, which damages your credibility when recommending products or trying to help people. While retail stores do have overhead, a large majority of business is lost to online retailers. This leads to customer complaints, and a feeling of helplessness as you cannot match online price.

    Advice to ManagementAdvice

    Improve your marketing to reflect new marketing techniques; start a GNC forum, have knowledgeable moderators and experts posting, consider matching online prices.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Employed as Consultant then hired Full Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at GNC full-time for less than a year

    Pros

    Very Successful, growing in a bad economy, profitable, public, great people, well qualified Manager

    Cons

    Is Retail tend to think small like the margins

    Advice to ManagementAdvice

    Don't forget the lower levels to share in the success

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Saint Louis, MO
    Current Employee - Sales Associate in Saint Louis, MO

    I have been working at GNC part-time for more than a year

    Pros

    I was fortunate enough to have great coworkers and got along well with them. I also enjoyed having the opportunity to have a positive impact in people's lives. The sales experience and discount on supplements were also both a plus. Pay is good as well, if you know how to sell.

    Cons

    Upper management was constantly changing, therefore policies and procedures were as well.
    There was a lot of down time in my store. At times, two hours went by before I saw a customer.
    Could be high pressure to hit the numbers at times, as well.

    Advice to ManagementAdvice

    Pay upper management better so that they stay. Focus more on the customer, than the dollar. It is getting better, but at the time that I left there was still a disconnect between what upper management was telling you to do (sell the customer what they want) and what the incentives were telling you to do (sell GNC products). Only until you focus on selling the customer exactly what they want will you have a "customer for life." Also get rid of OMS, it is awkward for both the employee and customer and most of times the products are overpriced junk.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Compact Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Emeryville, CA
    Former Employee - Sales Associate in Emeryville, CA

    I worked at GNC part-time for more than a year

    Pros

    GNC Live Well teaches you the different supplements that customers need as well as workout support. You do basic sales mainly selling GNC brand products to meet weekly goals especially adding the membership. Throughout the year, you will find a lot of useful tips to sell items and keeping things natural.

    Cons

    Limited employee support within the store.

    Advice to ManagementAdvice

    Keep up the good work and always encourage better sales tactics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    There is money to be made, if located in the right spot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Columbia, MO
    Former Employee - Sales Representative in Columbia, MO

    I worked at GNC part-time for more than a year

    Pros

    Limitless amounts of commission can be made, depending on the traffic. You can eat throughout work.

    Cons

    The company shows little regard for you, and no appreciation. Much of the product is overpriced, and at the entry level position you are making minimum wage.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Fun, Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  San Diego, CA
    Current Employee - Sales Manager in San Diego, CA

    I have been working at GNC full-time for more than 5 years

    Pros

    Nutritional Sales, must love helping people.

    Cons

    Payscale is on the low side.

    Advice to ManagementAdvice

    Provide better Marketing, employee training and better pay.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fast paced, think you can sell?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Charlotte, NC
    Former Employee - Manager in Charlotte, NC

    I worked at GNC full-time for more than 3 years

    Pros

    Started off as a Sales Associate within 5 weeks I proved myself through Sales/willingness to learn and was moved into a store of my own. If the proper client sets are available the programs this company implemented and practiced for the 3 1/2 years I was with them produced results(Quality communicative RSDs and DSDs necessary)

    Cons

    Fast paced, high demand in Top stores, high expectations from management even while proving consistent numbers and hitting Sales BLY++. Is this expected in a corporation? Yes but I didn't run 5 different locations in less than 4 years because I was a slacker and this was evident so a concept store was given to me. Expectations made very clear >> exceeded by far still felt pressure from District Directors that have anywhere from 200-400 stores.

    Advice to ManagementAdvice

    If bonuses weren't stripped of top certain percentage stores there would be more encouragement for growth and to build sales. Less is more how can you expect to push such a huge brand when a large number of employees across the globe aren't properly trained or have the knowledge or drive to self teach bc of low incentives for sales associates which are at the heart of the stores that drive this product line.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great job if you don't want to go to college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager
    Former Employee - Retail Store Manager

    I worked at GNC full-time for more than a year

    Pros

    Air conditioned, easy work
    Good money for skills required

    Cons

    Sales goals can be pushy, always a new "best" product every month

    Advice to ManagementAdvice

    Make the vitamins taste better

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    It's a pretty good job for me right now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN

    I have been working at GNC part-time for less than a year

    Pros

    I like the commission aspect, drives me to perform. It also helps that I'm naturally a good salesman and good with people. The job really isn't hard at all, just tedious at times. Being a bodybuilder who uses a lot of supplements, the discount is also a very nice aspect.

    Cons

    Not everyone shares the same job mentality as I do and that can lead to disputes in the workplace but nothing major. Haven't discovered many downsides yet. Oh, one thing that really grates at me, all expired must be thrown away. This stuff only really gets less effective over time, it doesn't typically "go bad." It's such a waste.

    Advice to ManagementAdvice

    Lower product cost and sales would go through the roof, I'm sure. Also, change up some of the policies to make it better for the employee and stop throwing away so much money and product.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Senior Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Store Manager  in  Philadelphia, PA
    Current Employee - Senior Store Manager in Philadelphia, PA

    I have been working at GNC full-time for more than 5 years

    Pros

    Potential for career advancement. Fun working with company vendors. Lots of free products from third party companies to try. Very competitive, but fun sales culture. Great team environment.

    Cons

    If you want to move up beyond a store manager, you will have to relocate. Under paid and not a fair pay structure when it comes to manager salaries. SSM position is very time consuming. Constant phone calls and must be willing to always work overtime and make only half time. Lastly, If you are not performing in terms up numbers. You will be replaced without much opportunity to improve. Very cut throat.

    Advice to ManagementAdvice

    A manager should not constantly feel like they are going to get fired for having one bad week or month. Give a manager every opportunity to improve with the neccessary training. Change the sales culture. Give the customers what the want, not just selling for an numbers indicator. Pay your part time associates better like it was 5 or 6 years ago. They should make commissions on GNC brand (especially multi-vitamins). The SSM training program is a joke, and does not help to become an RSD. The training seminars are only for those who did not go to school. Dont wast money on them. Have your SSM's travel in different markets with different RSD's, DSD's, etc... Hands on learning. Traveling to a store just to clean a store, do basic long store visit audits isn't going to take any ssm to the next level. Improve the training program and pay them more than 10%. That does not make up for lost commissions from travelling, even with PM reimbursement.

    Recommends
    Neutral Outlook
    No opinion of CEO

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