Gallup
2.8 of 5 238 reviews
www.gallup.com Washington, DC 1000 to 5000 Employees

Gallup Reviews in Nebraska

All Employees Current Employees Only

3.3 59 reviews

                             

68% Approve of the CEO

Gallup Chairman, President, and CEO Jim Clifton

Jim Clifton

(47 ratings)

58% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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5 people found this helpful  

Gored mid-Gallup

Interviewer (Former Employee)
Omaha, NE

I worked at Gallup part-time for more than a year

ProsThe managers are super friendly and always make you feel at home in the office.

ConsMuch of the atmosphere is incredibly unprofessional. I took an approved three weeks off to study for my finals and when I returned I was told that my job was no longer available to me. On top of that, managers now gossip about me behind my back along with other ex-employees who unwittingly gotten the axe for no reason.

Advice to Senior ManagementHire less Abercrombie-esque figures for managers and find people who will do their jobs professionally.

No, I would not recommend this company to a friend

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3 people found this helpful  

Great people

Project Manager (Current Employee)
Omaha, NE

I have been working at Gallup full-time for more than a year

ProsGreat people dedicated to their work

ConsExpectations of hours exceeds usual work environments.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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OK Job to gain experience or pay for school

Telephone Interviewer (Former Employee)
Lincoln, NE

I worked at Gallup part-time for more than a year

ProsIf you work here a certain period of time they will help pay for your school. If you meet quota pay is decent. It's a good work environment. All the management and people that have been there awhile are genuinely happy about their job.

ConsYou have to get all your hours in every week. It's hard to get time off. Depending on the survey you're on you could have a lot of people yell at you. You have to meet quota or you'll lose your job.

Advice to Senior Managementnone

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6 people found this helpful  

Used to be great place, now just average.

Administrative Services (Current Employee)
Omaha, NE

I have been working at Gallup full-time for more than 10 years

ProsSome very talented and dedicated people

ConsOveruse of recognition to the point it is now meaningless. More interested in profit over people. Poor benefits. Not sure what management does.

Advice to Senior ManagementGo back at least a little bit to what Gallup used to be.

No, I would not recommend this company to a friend

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1 person found this helpful  

A call center is still a call center

Interviewer (Former Employee)
Omaha, NE

I worked at Gallup full-time for more than 5 years

ProsTheir strengths-based analysis is actually a lot more than just company lingo. The theories and practical uses of the Clifton StrengthsFinder may well be the most valuable thing to take with you from this job.

ConsThe hiring methods are just as problematic as they are helpful. Jobs are also assigned by nepotism at least as much at Gallup as at other major corporations. While it varies from one call center supervisor to another, in general they could walk the talk a bit more and implement their own strengths-based management a bit more. Quota adjustment practices (as well as others) are shady at best.

Advice to Senior ManagementThe people in a call center are your frontline. They work a position that is very draining in a personal way. It could be argued that they have both the hardest and most necessary job. They need and deserve a special kind of support. The fact that an interviewer can technically be fired at any moment for any mistake however minor does not create a sense of job security. The pay scale is up at the top of the call center world, but realistically it is still hard to do more than live paycheck to paycheck. There isn't nearly as much opportunity for moving within the company as I had hoped, and it is not as easily done as it is said to be. In general, more transparency would go a long way.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Love the Idea, The Execution is Having Hiccups

Interviewer (Former Employee)
Lincoln, NE

I worked at Gallup part-time for more than 3 years

ProsGreat Co-Workers
Interesting Work
Great Ideas and Concepts-that aren't always applied
Stresses Life Balance-see above
You can earn tuition payback, very cool program

ConsPay by production doesn't allow for managers pulling you on and off projects. You can literally wind up working for free at times.
Management doesn't have any real respect for you as an interviewer, you are disposable. (they can be kind, which is not the same thing). The "mission" has long since been lost in the hustle. Pressure can be amazingly high for this type of job.

Advice to Senior ManagementDon't be absurd enough to offer a Q12 and then explain that the questions asked need to be "interpreted" differently. You've got to (in the interviewing center) get out there and mix with your workers. You can't bunch up in the management huddle at the ball game and be elitist, or you'll be percieved as clueless and out of touch. Make friends of your interviewers, and respect them, then they'll go above and beyond for you. Don't blow off their meetings or stare at your computer screen through a conversation with them and then expect them to go jump on the GIK grenade for you.

Yes, I would recommend this company to a friend

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9 people found this helpful  

More! More! More! Faster! Faster!

Telephone Interviewer (Current Employee)
Lincoln, NE

I have been working at Gallup

ProsGreat pay potential. Flexibility rocks! Co-workers that I would lay down on rail road tracks for. Terrific hand dryers in the restrooms. Beautiful center.

ConsManagers are concerned with numbers only. They grow you until you are eating out of their hands. Then they are done. Lots of smiles from them and perhaps it is part of the training.
   The quotas are outragious and they continue to climb. I would not be surprised to see a Heart Attack within our call center.
   Gallup seems to be on a mission to have a building full of 20 hour pay team members working 6 weeks and gone. Teams of 35 and up are under a constant "threat" of being demoted to the 20 hour team/with 20 hour pay. To avoid this, you simply have to have PERFECT quality and 95% or better production AT ALL TIMES.

Advice to Senior ManagementStop drinking the Koolaide! We understand that you have a job to do. Just BE REAL and tell us the truth. We all know that we are paying for the new center out of our pockets. We all know that talking to you about issues of concern is job suicide. We know that the Q12's are individualized and so, we tell you what you want to hear to maintain job security. Sad, but true.

No, I would not recommend this company to a friend

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8 people found this helpful  

Lots of Wasted Potential

Anonymous Employee (Former Employee)
Omaha, NE

I worked at Gallup

ProsThere is a lot of mission in the employees. They all seem to care for each other. There is a good balance of work-life. The work, for the most part, has good meaning. Much of the science can be very wicked smart and interesting. Working there makes a person feel important.

ConsManagment uses employee surveys and employee strengths almost like weapons. They box people in with scores and extort them emotionally (guilt!). Outside of a rare few who kiss up to the family, there is litterally zero room to advance. Development is limited only to the idea of "strengths" and not actual professional skills. They pay way below market value. They are not open to outside ideas. The benefits are almost criminal.

Advice to Senior ManagementWake up call - don't squander the life work of George Gallup and Don Clifton. Know your strategy. Get execs and managers who can create and execute that strategy. Don't be afraid to bring in "outsiders" who can actually run a company.

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6 people found this helpful  

Better than unemployment. Good for a college job.

Anonymous Employee (Former Employee)
Omaha, NE

I worked at Gallup

ProsThey know that the work which is being done, is not stimulating or "fun"... and they try to combat this by being the cool and hip place to work... they are great about giving time off, and they try to organize fun events and encourage people to form friendships.

ConsThe work is really boring. There are so many other survey companies in the business now, that Gallup's main goal is now market research and business consulting.

Advice to Senior ManagementIf you are going to be a consulting company, BE A CONSULTING COMPANY. Every employee knows that the business model of getting people to take a telephone survey is declining and will never be what it once was. That's fine, but move on... shift resources away from the underperforming aspects and into the newer services that have a chance of making some return on investment.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Gallup reviews and ratings in Nebraska — including employee satisfaction and approval rating for Gallup CEO Jim Clifton. All 9 reviews posted anonymously by Gallup employees.