GameStop Reviews in Los Angeles, CA

Updated July 23, 2014
Updated July 23, 2014
1,371 Reviews
2.8
1,371 Reviews
Rating Trends

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GameStop CEO J. Paul Raines
J. Paul Raines
659 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 213 reviews)

  • Simple repetitive tasks and the ability to check out games for a short time (in 52 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 124 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 40 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not A Good Company To Make A Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in North Hills, CA
    Former Employee - Store Manager in North Hills, CA

    I worked at GameStop full-time (more than 5 years)

    Pros

    If you love or are interested in video games, it's worthwhile and at times fun in terms of dealing and interacting with customers who also love video games. You get discounts on video games (both new and used) but not video game consoles. When I worked for the company, I definitely loved the employees/subordinates I worked with.

    Cons

    Terrible upper management, particularly District Managers. District Managers play favorites. The fact that a District Manager would promote somebody with a High School Diploma over somebody with a Bachelors Degree to Store Manager for the mere fact that he likes that particular person is ridiculous and downright wrong. Let's get one thing straight first, the company prefers to hire Store Managers externally so getting promoted to Store Manager is very difficult no matter how hard you work and show your worth.

    Advice to ManagementAdvice

    If a store doesn't reach its numbers, don't use scare tactics towards the store managers and think that will change anything for the better. More likely than not, it makes things worse and stresses the employees. Show professionalism in what you do, be a coach, be a guide for success not failure. A good manager is somebody who is able to mediate and manage different personalities and egos. A good manager is somebody who offers guidance through the good and tough times. A good manager is not somebody in authority all the time - somebody who orders his/her subordinates to do this and that or scares people if they don't meet unrealistic or over the top expectations. Just be a GOOD MANAGER.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    No chance to grow, no chance to shine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Glendale, CA
    Former Employee - Sales Associate in Glendale, CA

    I worked at GameStop part-time (more than 3 years)

    Pros

    Working with video games is fun, as a young guy, at first.

    Cons

    The management is deplorable, the system is outdated and unfriendly, and the opportunities they will bait you with are non existent.

    Advice to ManagementAdvice

    You need to care about your employees more. Paying someone who has been working for you for 5+ years, and is doing the work of a manager (because you are too cheap to just hire a new manager/bring one in from another store) 8.90 an hour is terrible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Your typical retain experience with a pawn shop twist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor in Los Angeles, CA
    Current Employee - Senior Game Advisor in Los Angeles, CA

    I have been working at GameStop part-time (more than 8 years)

    Pros

    Free video game rentals, yearly raises, free t-shirts from time to time, getting to see the newest games before they come out, employees with similar interests.

    Cons

    Low pay, poor benefits, terrible customers, sometimes have to deal with stolen merchandise, robbed often, often work alone, very little room for upward mobility.

    Advice to ManagementAdvice

    Give stores more hours (100 minimum for stores that earn over $15k per week), make 3rd Key a position with benefits/time off, allow employees to mute GameStop TV after they close the store.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Lackluster and underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Thousand Oaks, CA
    Current Employee - Assistant Manager in Thousand Oaks, CA

    I have been working at GameStop full-time (more than an year)

    Pros

    Working with fellow gamers. Having inside knowledge of games coming out. Fun enviornment.

    Cons

    Attendance has issues. District manager only sees what he wants to see. Doesnt recognize a good job, and well as be able to coach an under performer.

    Advice to ManagementAdvice

    When you have an employee who's only negative thing on her evaluation was to be more available on her days of in case needed...seems like you couldnt really find anything personal. Yes, store numbers were low, but look at the location. So the DM waltzs in not being there everyday and gives a hard working assistant a ,09 raise. yep nine cent raise. My advice know your employees. the good and the bad. Luckiy the person got the ,09 raise had the courage to walk away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    A frustrating example of doing things hard, not smart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor in Glendale, CA
    Former Employee - Senior Game Advisor in Glendale, CA

    I worked at GameStop full-time (less than an year)

    Pros

    Generally good customers. You can try before you buy. It's easy to build relationships with customers because many of them are regulars.

    Cons

    A lot of tasks that could be simplified using easily available technology (such as scanners for inventory). Tasks make time management nearly impossible for higher traffic stores. Low traffic stores are not as difficult.

    Advice to ManagementAdvice

    Work on time management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Game Advisor in Alhambra, CA
    Current Employee - Game Advisor in Alhambra, CA

    I have been working at GameStop

    Pros

    Fun socializing with customers about video games and giving your opinion
    Employee discounts were ok.

    Cons

    This company does not care about their associates. I can seriously go on but for the love of GOD its not worth it.

    Advice to ManagementAdvice

    Listen to your employees.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    For the kids...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Gamestop in Santa Clarita, CA
    Former Employee - Gamestop in Santa Clarita, CA

    I worked at GameStop

    Pros

    Customer interactions are usually agreeable, even fun at times, And some of the benefits if you are a gamer.

    Cons

    Too much stress, limited hours, little opportunity for growth, incompetent managers, poor support from the corporate side

    Advice to ManagementAdvice

    Listen to your front line.

    Doesn't Recommend
    Disapproves of CEO

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