GameStop Reviews in Los Angeles, CA

Updated October 14, 2014
Updated October 14, 2014
1,377 Reviews
2.8
1,377 Reviews
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GameStop CEO J. Paul Raines
J. Paul Raines
662 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 213 reviews)

  • Simple repetitive tasks and the ability to check out games for a short time (in 52 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 124 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 40 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Fun but Tough company to work for, overwhelming expectations at a store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at GameStop full-time (more than 3 years)

    Pros

    If your into video games, this is the place for you
    Their annual Store Manager Conference is a blast
    Co workers are usually fun people

    Cons

    As a store associate you need to educate customers on way too many things. Reservations, Trades, Pre-owned- loyalty card, and soon a credit card. Sometimes its overwhelming for employees and guests

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Manager positions are O.K

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at GameStop full-time (more than 3 years)

    Pros

    Annual conference. All expenses paid. Flight, Room, Meal, Thousands of dollars worth of free Games and merchandise.
    Great Hours for managers only.

    Cons

    Low pay(PART TIMERS)
    Low hours (PART TIMERS)
    pressure on performance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Fun people but hard work that has no promises to develop, expand and rise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in La Mirada, CA
    Current Employee - Assistant Store Manager in La Mirada, CA

    I have been working at GameStop full-time (more than 3 years)

    Pros

    Good people employees and customers. Great personal growth opportunities. Good benefits

    Cons

    Too much opportunity to mess up and get terminated. Not much chance for rise within. All opportunity comes from outside.

    Advice to ManagementAdvice

    Can't expect a store manager to have a life and run a store with so much hours piled on after the regular 44 has been worked.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Friendly coworkers, bad work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor in Northridge, CA
    Former Employee - Game Advisor in Northridge, CA

    I worked at GameStop part-time (less than an year)

    Pros

    Friendly co workers to talk about games with.

    15% off any item in store except consoles and pre-paid cards.

    Freebies depending on the situation.

    Cons

    A bit too much work for new members to handle.

    Some unrealistic expectations on work performance.

    Little pay.

    Advice to ManagementAdvice

    Try not to be too harsh on new employees. Give them more breathing room when they start. Only after a few months should they be expected to handle working on the cashier or alphabetizing especially during the holidays. I did enjoy working for you though, and I hope to do it again soon.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Short-lived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Torrance, CA
    Former Employee - Sales Associate in Torrance, CA

    I worked at GameStop part-time (less than an year)

    Pros

    It's a video game store, what's not fun about it?

    Cons

    Barely any hours, most hours go to full-time workers and I was seasonal.

    Advice to ManagementAdvice

    Spread out the hours

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Fun place with very few hours to spare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Alhambra, CA
    Current Employee - Game Advisor in Alhambra, CA

    I have been working at GameStop part-time (more than an year)

    Pros

    Its a fun environment. You get to talk about video games all day long, you help/advice people, a little competitive on sales, and cool co-workers!

    Cons

    Stores don't give a lot of hours to their employees. If you're not the Manager or Assistant Manager, expect 5 - 10 hours a week.

    Advice to ManagementAdvice

    The push for pre-orders/Memberships is a bit too much, and your job shouldn't depend on it.
    Proper training should be given to new employees
    Better advancement oportunities should be given.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fun, but hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor in West Los Angeles, CA
    Current Employee - Senior Game Advisor in West Los Angeles, CA

    I have been working at GameStop part-time (more than 5 years)

    Pros

    Fun work environment
    Fast pace and always changing

    Cons

    Moving upward in the company is difficult, even with a bachelor's degree

    Advice to ManagementAdvice

    Promote overqualified employees that work hard and have high sales numbers

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    It's a job. Not as much fun as you would think.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Palmdale, CA
    Current Employee - Game Advisor in Palmdale, CA

    I have been working at GameStop part-time (more than an year)

    Pros

    The people. The staff and management can be fun to work with. If you are into video games it is nice to be in the know. A wide range of customers to interact with.

    Cons

    High pressure sales with no commission. Low pay and high stress sales environment. Not a lot of room for advancement.

    Advice to ManagementAdvice

    Listen to your hourly employees. Don't push the Cards and Resos so hard, it turns people off.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Fun coworkers, okay company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Los Angeles, CA
    Current Employee - Game Advisor in Los Angeles, CA

    I have been working at GameStop part-time (more than 3 years)

    Pros

    You get a lot of face time with customers. You get to help them and build relationships that get them coming back to your store. With the proper training (key words there) you learn some great sales skills. If you like alphabetizing this is your heaven on earth. They're also really good about harassment issues. I had to report my assistant store manager a few months ago and they didn't waste any time fixing. They let me temporarily transfer to a store of my choice while they talked to her (and they also have a non-retaliation policy so you can sleep sound that once it's settled it's settled forever).

    Cons

    The company doesn't care about you as a person. They don't have a set training system and rely solely on managers to train you. That's fine when you have a great manager. But when you don't you don't get the training you need in order to meet the requirements GameStop sets for you. And when you don't meet those requirements they punish you. They cut your hours and expect you to get better under more pressure, impossible expectations and less time. I'm lucky in that my latest manager is awesome at helping me improve. But I struggled constantly before he was transferred to my store because my other managers didn't care. If you don't have a strong management in your store you have little to no resources to better yourself as a worker on your own. In my experience, upper management (like district managers and higher) relies more on negative reinforcement than positive. So you've got to learn to develop a thick skin. Absorb and learn from the constructive criticism and brush off everything else.

    Advice to ManagementAdvice

    Spend a day or two in one of your trouble stores. Then you can see how to make them better. I work in the busiest store in my district (and it happens to be in the middle of the ghetto, too) and the regular rules don't apply there. We work our butts off just to keep the store together, let alone keep things up to your impossible standards. Just because they work for a super slow store in the middle of an upscale neighborhood where you don't have kids knocking shelves off the walls every other hour, it doesn't mean they're gonna work for every store you have. I'd suggest spending some time in different stores. Learn how they work and what they are actually capable of doing. And then tailor your requirements appropriately.

    Neutral Outlook
    No opinion of CEO
  11.  

    Be prepared to be results-oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Game Advisor in Cerritos, CA
    Former Employee - Game Advisor in Cerritos, CA

    I worked at GameStop

    Pros

    Fun environment
    Interaction with customers and co-workers can be casual/friendly
    Very satisfying to help a customer find a suitable product which they will enjoy

    Cons

    You are forced to produce sales results in order to advance in the company. This includes aggressive upselling to customers whom are not interested in what you are offering (which is borderline harassment in some cases). Sometimes you make customers feel trapped and uncomfortable because of your sales pitching. Selling reservations and magazine subscriptions is truely all the company cares about... if you think the company cares about you personally, you are dead wrong.

    Advice to ManagementAdvice

    Management is fine, and does a good job of reflecting Gamestop; they only want sales numbers and don't give a damn about anything else. Management does their job fine, given the companies goals.

    Disapproves of CEO

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