GameStop Reviews

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  • Los Angeles, CA Area
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4.0
2 Reviews
Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
1 Rating

2 Employee Reviews

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  1. GameStop is unrelentingly corporate, but the people there are amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Los Angeles, CA
    Former Employee - Third Key in Los Angeles, CA

    I worked at GameStop full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    One of the best ways to get your foot in the door is to apply right before the Holidays, and then just work as hard as possible, taking any and all time offered. You'll be in an exhausting environment, but the people around you will have similar interests and passions, and your team will become a family.

    Cons

    Having to push pre-orders and rewards cards. Yes, there is a good reason behind this, but there is WAY too much importance placed on those numbers. It's like standardized tests not being a full representation of your value. It has NOTHING to do with how many games you sell, systems, or how great you are with customers. It just reflects how relentless you are with asking.

    Advice to Management

    Provide clearer paths and open doors to upward movement in the company. Sometimes just letting the staff know that all they have to do is let you know they're interested in moving up is enough.

    I wish there was more of a focus on career nurturing than just making sure your staff is filled at all times.

  2. Great for a retail veteran.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA

    I worked at GameStop

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    -Get to work in the gaming industry.
    -Selling games to people is as fun as you make it.
    -Fortunately I had a very supportive leadership team which respected employees needs and growth.
    -Medical benefits are very competitive for retail.
    -Yearly management meeting in Vegas, lots of contests as incentive and yearly bonus.
    -Performance Indicators are easily manageable and easy to translate to creating a guest experience rather than just driving a number.

    Cons

    -A lot of change happens in a short amount of time.
    -Leadership dictates the success of your business, if you are not confident in your supervisor you need to be or consider something else.
    -This company is driven by it's people at the DM level in too many ways, I was fortunate to have great DMs but a mediocre or bad DM would make this a difficult place to work as a manager.
    -Labor hours for non management are too few to operate during busy times, Game Stop is doing a great job of transitioning to customer a 1st model, but it is hard to do at the store level with out hours to support the number of employees needed to appease the demand.

    Advice to Management

    Make sure the directives and intent of corporate policies are executed at the field level. Integrity, communication and commitment are lacking in the field when compared to corporate direction.

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