GameStop Reviews

Current Employee – been working at GameStop full-time for more than 3 years

Pros – Full access to games and pretty decent employee discount

Cons – District Managers and above to don't care about store managers.
Will not give store managers adequate training then blame you if you did something wrong that you are not aware off.
Will start competitions and promise huge bonuses or rewards and in the end not deliver.

Advice to Senior Management – If you are taking over a store pray to God you have a perfect team. Try your hardest to build your team and if you have problems with current staff tread carefully or they will try and hit you with Reserve Fraud.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at GameStop part-time for more than 3 years

Pros – Met some amazing people there and have made life long friends. Occasional free shirts and promo stuff.

Cons – The company. It's goal is to sell, sell, sell. Lie, cheat, sell. You have to meet goal every month or you get written up. They can fire you and hire someone immediately. They don't care about your well-being. You have to bend over backwards for customers. The company will push you to your limit and it will literally eat away at your soul. Hours are cut if the store doesn't meet goal. You do way too much work for very little pay: manage cash register, alphabetize floor and back stock, trades can be extremely overwhelming, marketing, cleaning out trash, etc. Push reserves and subscriptions. Constantly ask customers to do surveys. The systems are hard to navigate sometimes and can be very slow.

Advice to Senior Management – Work as a team, instead of trying to throw people under the bus or hogging all potential reserve/sub customers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at GameStop full-time for more than 7 years

Pros – If you are a gamer with excellent selling skills

Cons – You will be treated like a number vs. a person

Advice to Senior Management – Treat your employees like the asset they are.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at GameStop full-time for more than 7 years

Pros – Only works around school schedule.

Cons – Doesn't promote from within. To many affirmative action policies to advance a career in my district.

Advice to Senior Management – Promote equally.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at GameStop full-time for more than 7 years

Pros – Games, good early experience a lot of turnover so it's easy to move up quickly

Cons – Out of touch upper management, stuffing from little business syndrome, too worried about being taken seriously because of being a game store

Advice to Senior Management – Pay managers more, give more hours for hourly employees

No, I would not recommend this company to a friend

Former Employee – worked at GameStop full-time for more than 3 years

Pros – Sell games, repeat customers who engage in conversation, discount on games, fun environment.

Cons – I have no problem with meeting goals or getting operational tasks done. I do however have a problem when we are given little to no hours to get these tasks completed. Store manager promotions are mostly based upon how well the District Manager likes you. May not be true for all districts but it was true for mine. People could be consistent, great customer service and get jobs done, but if your not in the loop you never will be.

Advice to Senior Management – Listen to your employees. Don't focus on outside hires for management positions when you have a lot of great potentials working for you already.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at GameStop full-time for more than 7 years

Pros – At a store level, everybody below a ASM position is free from constant and unfounded scrutiny.

Cons – Higher management is never in a store or dealing with customers, so the critiques they give are unfounded and unintelligent.

Advice to Senior Management – Clear out all of the in-trenched SMs, AMs, and DMs with some new staff who actually know what it's like a a day to day basis in a store.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at GameStop full-time for more than 8 years

Pros – Once store sales began decline there was never clear startegy to enter the digital age. They bought a couple of small digital gaming companies but still NO strategy to integrate into company focus. They were simply nice press releases to bolster stock price. There are no current Pro's to work for this company. Recent Executive layoffs support this as Gamestop has not announced the recent IT / business layoffs of 15+ year tenured resources. Rumor is a second round coming at lower level.

Cons – This is the Bolockbuster vs. Netflix scenario in progress and GS is in the Blockbuster position wth 6500 stores and "someone" will emerge as the Netflix of the gaming industry (IE. EA and MS Partnership). CEO is focused on stock price and pretty press releases. Executive Management is very 'clickish"; if you are not in the inner circle you will not have a clue what is going on. New consoles will not play old games. This is the end of the 50% margin used game business.

Advice to Senior Management – There is no short term opportunity for advancement with a failing company. They have a cash but this only makes them a buy out target and supports non-cash producing brick and morter, especiallly in Europe.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at GameStop part-time for less than a year

Pros – A decent in store discount.

Cons – Competitive work schedule, only about 80 hrs. to distribute among everybody ( manager gets 40 of those). Usually only work 3-9 hrs a week. Get paid every other week. Not treated like a person that matters. They only care about money. The good workers get fired for the new rookies. They don't pay you unemployment until you have made your unemployment checks worth at another job. ( My friend is waiting on his $3000 check, but he can't get it until he makes that much at another job.)

Advice to Senior Management – Go to hell

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at GameStop full-time for more than 3 years

Pros – It might look good one day on a resume.

Cons – Working 6-9 hour shifts by yourself with no coverage because corporate would rather sacrifice the well being of their employees to save an extra buck.
Not being able to eat or go to the bathroom for several hours at a time.
Not having a personal life and or being able to relax and play the games we sell.
Working 70-80 hours average every week.

Advice to Senior Management – Give more payroll. If you want the company to perform better we are going to need more payroll to have more staff so our jobs can be spent doing what we do best and that is selling and talking about video games and electronics.
I once heard that you listen to your Store Managers for advice, what happened to that?

No, I would not recommend this company to a friend