GameStop Reviews

Updated March 28, 2015
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GameStop CEO J. Paul Raines
J. Paul Raines
747 Ratings

427 Employee Reviews

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  1. Software Developer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Pros

    Life and work balance.

    Cons

    The technology is not most latest.

  2. Game Advisors are Cheated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Upper Darby, PA
    Current Employee - Game Advisor in Upper Darby, PA

    I have been working at GameStop

    Pros

    You get to be in an environment that surrounds you with products you are passionate about. Co-workers are often entertaining and easy to get along with and befriend due to similar interests, which in turn makes work fun and easy going.

    Cons

    Due to a lack of given store hours, Game Advisors are given very little to no work, which also makes it difficult to be promoted to Senior Game Advisor (which supossedly is the best and only way to get "full-time" hours).

    Advice to ManagementAdvice

    Provide more Store hours to give Game Advisors (among other workers) more working time. Also increase pay in the state of Pennsylvania to $8.09/hr (which is apparently the state's designated pay rate for this company).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Fun at first, but keep looking for another job and leave when you find it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor in American Canyon, CA
    Former Employee - Senior Game Advisor in American Canyon, CA

    I worked at GameStop

    Pros

    -Easy Job to do without needing any experience
    -Nice perks
    -ok benefits

    Cons

    -Hours suck
    -Pay suck
    -Management wants employees to be cutthroat but don't compensate
    -Management tends to be very lazy and again they don't compensate for work done

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Some stores promote a friendly and helpful atmosphere despite the corporation's contempt for its employees and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time (more than a year)

    Pros

    If your store has a good manager, the day to day work can actually be quite enjoyable; they'll do their best to keep the corporate BS out of your way so you can actually try to do what's best for your customers.
    It's nice to work with a product you legitimately enjoy and are passionate about with people of a similar mindset.
    Employee discount is nice.
    The product check out program is nice, though try not to abuse it to the detriment of the customer.
    Despite my negative review, I do still recommend Gamestop to friends under the condition that the store has good management and my friend views the job as a temporary stepping stone.

    Cons

    At the corporate level, Gamestop makes no effort to hide the utter contempt they hold for developers, their own employees, and their customers.
    Your continued employment with the company is based on selling preorders and Game Informer/discount card subscription. Preorders are fast becoming less and less relevant as the bonuses for preordering aren't nearly as cool as they used to be and only the only games that ever really sell out at launch are really obscure and quirky JRPGs, it seems. The magazine and discount card gets a bad rap, but I still maintain it is a no brainer for frequent shoppers, though it isn't for everyone. You get no bonus for selling these, just continued employment.
    Compared to other retail gigs you seem to get a higher percentage of idiot customers. No, we won't give you cash for your obviously stolen games. No, offering you $.25 for your five year old Madden game is not us ripping you off, it is called supply and demand; we have two dozen copies of that game and nobody wants to buy it. Do the math.
    The only person to get a living wage at the store level is the store managers. Assistant managers can probably squeeze by in most parts of the country. Everyone else is lucky to make a pittance over minimum wage and/or receive a decent number of hours.
    Increased responsibilities of being a key holder does not come with an equal increase in pay.

    Advice to ManagementAdvice

    If you aren't going to pay your employees like sales people (commission or a living wage) then don't judge them based almost solely on sales figures.
    Actually, just pay everyone better, this will make it easier to retain your more helpful, smarter employees. Give people an incentive to stay with the company rather than just use it as a means to make a few bucks and get a nice discount on games while they are working their way through college.
    Look at you store managers who stores that have a positive atmosphere for employees and customers while still being profitable. Preorders and subscriptions aren't what make for loyal customers, it's having a store full of friendly game advisers who are more interested in helping the customer find what they actually want, rather than trying to talk them into stuff they don't care about.
    Be prepared to shrink the business. There is going to be a place for brick and mortar gaming stores for years to come, but digital distribution is going to grow exponentially, and online retailers will only become more popular as they are frequently beating you in terms of price.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. I went a month with no hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Fresno, CA
    Current Employee - Game Advisor in Fresno, CA

    I have been working at GameStop

    Pros

    Fun customers, helping people find the right video game for their kid/grandchild, talking about your love for videogames, and discounts

    Cons

    Most of the guys will treat you like scum if you're a girl. It's a nerdy boys sorority only for boys. People won't take you seriously because you're a girl. You need to sell sell sell but get no comission for your sales. The training is minimal and you have to figure stuff out on your own. You will be micromanaged. Good luck having a break room. Your store manager is likely going to be the spawn of satan. Your store manager/any guy you have issues with will never be repermanded. The company does not care about you. Your employer will treat you badly and like a child. You will get barely any hours. The schedule is inconsistent and you will always be scheduled differently every week.

    Advice to ManagementAdvice

    Treat your employees like humans and with respect. Do not be sexist or assume girls don't play videogames. Train your employees better and value professionalism and great customer service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Good for minimum wage "side money"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor in Apopka, FL
    Former Employee - Senior Game Advisor in Apopka, FL

    I worked at GameStop

    Pros

    Work around other people that love games and tend to incorporate them into their lives

    Cons

    The entire trading system is incredibly unfair to customers, the pay is awful, management doesn't really care about employees. Watched multiple friends fired or simply moved because the company does not enjoy cohesion amongst employees in one store. They have to always have a sense of fear instilled.

    Advice to ManagementAdvice

    Find a way to make a profit without extorting your employees/wage slaves for everything they have.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. Certainly can't make a living here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Richmond, VA
    Former Employee - Customer Service in Richmond, VA

    I worked at GameStop part-time (more than a year)

    Pros

    Staff is cool and fun to work with

    Cons

    They'll never pay you livable wages, its difficult to move up to management, and they can be pushy about making you sell their card to customers, even have competitions for it.

    Advice to ManagementAdvice

    Pay people better wages and offer more full time employment

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. Love the manager I have and assistant manager is great. But corporate gives too much power to dm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SGA in Birmingham, AL
    Former Employee - SGA in Birmingham, AL

    I worked at GameStop part-time (more than 3 years)

    Pros

    Depends on your store manager really. Mine was great but some are terrible and hard to work with. Plus a nice discount.

    Cons

    DM is write up happy for things that should be a verbal coaching. Ex: customer complaint that you can't control. Also they just dropped cap max for all associates.

    Advice to ManagementAdvice

    Treat your staff as well as you would a customer. Train like they're going to stay, pay like you don't want them to leave. Get rid of the sm performance # system. Instead of cutting a god awful amount of hours to make board members happy. Take salary cuts at the corporate level and minimize how much you hurt you're bottom line. You're associates directly reflect your value. Most aren't happy. I don't think digital is going to kill gamestop. But gamestop will kill their own business.....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Great people but low reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor
    Former Employee - Game Advisor

    I worked at GameStop

    Pros

    Coworkers are nice people, if you love videogames great place

    Cons

    High sales demands with little reward appreciation

    Advice to ManagementAdvice

    Understand that not everyone wants to work at Gamestop their entire lives

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Ex ASM

    • Senior Management
    • Culture & Values
    Former Employee - Assistant Store Manager in Costa Mesa, CA
    Former Employee - Assistant Store Manager in Costa Mesa, CA

    I worked at GameStop

    Pros

    If your passionate about video games you'll love.it.and the people you work with can make it fun and enjoyable

    Cons

    The upper management can be a deal breaker and some of the things they say can contradict what they want you to do

    Advice to ManagementAdvice

    Don't pick favorites.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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