GameStop

  www.gamestop.com
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GameStop Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

2.7 1,223 reviews

41% Approve of the CEO

GameStop CEO J. Paul Raines

J. Paul Raines

(575 ratings)

36% of employees recommend this company to a friend

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games(in 193 reviews)

  • You get a discount on purchases, and you can check out games for four days(in 46 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best(in 106 reviews)

  • You get paid just above minimum wage with the responsibility of a store manager(in 76 reviews)

343 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great People Working For A Mediocre Company

    Game Advisor (Former Employee) Fontana, CA

    ProsCo-workers usually share your interests. Free promotional swag from major video game releases. Game check out system allows employees to play games they might not otherwise be able to afford. Reasonable employee discount at multiple retailers besides GameStop.

    ConsManagement uses a numbers focused "sales for hours" system that lends itself to favoritism. Low pay and a constantly fluctuating schedule.

    Advice to Senior ManagementPlease understand that every sale is not just a number on a report or spreadsheet but a living, breathing person who took the time to come into our store and spend their hard-earned money. Not everyone wants to be hassled for a subscription to the magazine and discount card. This is especially true in low-income areas where many customers are children barely capable of affording the two-year old used game they just bought. And in these circumstances it is unfair to punish Game Advisors by limiting hours because a certain percentage of their sales didn't also include a subscription to Game Informer.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A good summer job; not worth the headache to make management

    Senior Game Advisor (Former Employee) Saint Louis, MO

    ProsGreat gaming culture, gear and game discounts, and unlimited game rentals for free. It can be a good place to work depending on store manager and district manager.

    ConsTerrible upper management; unrealistic sales goals, solely focused on reservations and subscriptions which can annoy customers in certain stores.

    Advice to Senior ManagementListen to the store employees on improvements to their specific store. Every store/location has different needs and a different demographic.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Manageable but unfair.

    Gamestop Sales Associate (Former Employee) Miami, FL

    ProsIf you are a gamer then you will love working here. Having parents come in and ask what kind of game their child would enjoy based on the things they tell you about the child really does make it worth it. Then there is also the benefit of being able to borrow games for a maximum of 3 days.

    ConsTraining-Horrible, they teach you how to use the register for an hour then they just leave you to it. When you are the only employee at the store during peak time and you can barely use the register then it gets hectic. I was "let go" because of my disappointing sales figure of their gaming magazine. Most of the customers who came in were from other countries where the subscription could not get to let alone they barely spoke english to read the damn thing.

    Advice to Senior ManagementBetter training...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good job to get experience, bad job to make your career

    Store Manager (Former Employee) Houston, TX

    ProsThe video game perks are probably the only real perk of this job, if you are a video game fan. You get free stuff from vendors and companies, and get to go to a yearly conference that is pretty exciting. If you have no experience managing in retail you can work your way up easily if you do well. The benefits are standard, nothing special.

    ConsThe work life balance here is awful. In order to maintain store standards, a 60+ workweek is required and at starting salaried pay, this ends up being about the same per hour as an assistant manager, or less. The pay is atrocious. Once you move up to store manager, there is only one path for advancement and that is to become a district manager. This is hard to accomplish.

    Advice to Senior ManagementTreat your store managers better. The current culture of working people til the bone until they can't handle it anymore is not sustainable long term.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun for part-time; not fun for full-time/manager

    Game Advisor (Former Employee) Atlanta, GA

    ProsGameStop is a fun place to work......if you are a student or at least 25yrs of age. Have the chance to talk and discuss with people about your favorite games and be immersed in the gaming environment.

    ConsLack of hours scheduled; District Managers look out for themselves not employees; managers take too many vacation hours

    Advice to Senior ManagementLevel with lower employees, sit down and understand their personal lives instead of walking all over them and assuming things.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

     

    dont stick around

    ASM (Former Employee) Carlisle, PA

    Prosbeing around games and talking about games

    Consonce you reach management the job is all about numbers and loyalty cards. plus the upper management gets to have their thanksgiving while the grunts are ina store at midnight. plus expected to do 100 things with no payroll or associates to help.

    Advice to Senior Managementstop being stingy with payroll. we all know you have surplus cash that could be used to better the stores and the staffs in them.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    IT at Corporate HQ is dead end.

    Business Analyst (Former Employee) Grapevine, TX

    ProsI can't think of a positive aspect to working there.

    ConsLack of best-practices in many functions. The corp operates with a focus on stores so everything else is made to feel as a necessary evil. The attitude is to spend what it takes just to "keep the lights on", with little long term vision because they all know the ship is already sinking anyhow.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    An opportunity to learn retail sales quickly but in an environment with little growth.

    Assistant Store Manager (Former Employee)

    ProsGamestop is good to work at to learn the ins and outs of retail and consumer sales and the hours are loose enough that you can work when you want.

    ConsPromotions are slow to arrive even when offered. I've seen many employees offered full promotions only to be hung out to dry for years before any movement occurred. Leadership is convoluted and lacking.

    Advice to Senior ManagementHold your management accountable and checked. Offer incentives for employee retention.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    One Insane Mistake

    Store Manager (Current Employee)

    ProsConsistently able to work with customers on a subject I was passionate about.

    ConsUpper management is extremely goal oriented to a fault. You're expected to pull numbers that might be impossible based on your store's foot traffic. Being that it was salary the hours were 60+ and payroll was very stingy, so if something needs done you'll be the person doing. 80 hour weeks were typical for me.

    Advice to Senior ManagementPlace an emphasis on personal achievement while also giving the people you hired the benefit of the doubt. Raise the minimum wage in order to maintain good associates, and stop forcing "rewards" down people's throats. You can often attract more flies with sugar than salt.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Fun job but lots of BS

    Assistant Store Manager (Former Employee) Knoxville, TN

    ProsFun environment if you like the subject matter.

    Cons-Have to spit out lists of things in which customers have little to no interest
    -Push products on customers
    -Live with ripping off customers when they trade in items
    -Deal with the occasional customer who has no idea what they are talking about and will make your life hell for a few minutes to an hour

    Advice to Senior ManagementYour customers hate being pressured to pre-order stuff at the counter. They just want to get their product and go.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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