Gartner Reviews

Updated September 17, 2014
Updated September 17, 2014
469 Reviews
4.0
469 Reviews
Rating Trends

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Gartner CEO and Director Gene Hall
Gene Hall
351 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 40 reviews)

  • Gartner employs a lot of smart people which make it an exceptional environment to learn and grow (in 27 reviews)


Cons
  • Talks a good game for work-life balance, but many Account Executive jobs require round the clock work (in 16 reviews)

  • Most promotions are internal , which means that middle management is not always best in class (in 16 reviews)

More Highlights

143 Employee Reviews Back to all reviews

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  1.  

    AE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner full-time for more than 5 years

    Pros

    Great firm, lots of smart analysts, never dull.

    Cons

    Not man but better comp is welcomed.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's been a long and winding road, but I've found my place here and love doing my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner full-time for more than 5 years

    Pros

    Culture is excellent and there's many great benefits besides the healthcare. Lots of opportunities for growth and career development.

    Cons

    Training isn't quite there yet - not up to world-class standards. Salary for support depts could be better (more competitive), and morale has room for improvement.

    Advice to ManagementAdvice

    Need more upward feedback - better management of the managers and more accountability for poor management

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner full-time

    Pros

    Surrounded by curious individuals willing to learn, help each other and find new ways to help our clients make the most of their investments. It's definitely an environment that is focused on making their sales teams better and doing things the right way.

    Cons

    Nothing too dissimilar with other large entities. It's what you make of it and how you work with people, do the right thing and generally things turn out as they should.

    Advice to ManagementAdvice

    Continue to focus on new markets and investing in the resources to support clients and the sales teams.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Great culture, top notch people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Trumbull, CT
    Current Employee - Information Technology in Trumbull, CT

    I have been working at Gartner full-time for more than 10 years

    Pros

    Some of the best IT and business professionals you'll find anywhere.

    Very collaborative culture.

    Excellent benefits package and lots of flexibility when it comes to work hours and working remotely.

    Opportunity to travel if you're into that.

    Cons

    People are over-worked and there aren't many opportunities for advancement due to the fact that they run a lean ship and people tend to stick around for a while. A promotion is usually in the form of a title change and a little bump in pay to in order to keep people happy.

    A little bit of an old boys club going on. Seems some folks in senior management are kept around because the impression is that they are responsible for the company's success. However, its my opinion that in a lot of cases the success is in spite of the old heads and should be contributed to the passion and dedication of the troops.

    Advice to ManagementAdvice

    You're a bit top heavy. Cut some of the dead weight, open up the middle and give the real earners an opportunity to have a say. There is plenty of untapped potential.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Weak middle sales management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive

    I worked at Gartner full-time for more than a year

    Pros

    Top notch subject matter experts, who are very bright and willing to support the clients. True subject matter experts. Same for the Client Partners that support the sales team. Pay and benefits are competitive.

    Cons

    Weak sales leadership at Area Director and Regional VP level. Seem to be people who were promoted due to strong sales ability, but with no regard for their leadership skills and/or talents. Little apparent regard for balancing territories to help ensure success of the team instead of the few good old boy/girl favorites. Very tactical and transactional focus versus strategic "long" term client focus. Very cookie cutter approach to the sales process with little support for creativity. This approach has proven effective from a corporate results perspective, so they are gettiing the results they want, but it drives out the senior sales people who may be able to make and even greater contribution.

    Advice to ManagementAdvice

    Consider hiring proven professional sales leadership and embrace the creativity that they bring to the field operations.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great company - surrounded by smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner full-time

    Pros

    This company has fantastic training and great people. Benefits are excellent, too. The Gartner name holds a lot of clout.

    Cons

    Processes can some time get in the way of individual situations.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great culture with outstanding earning potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sponsorship Sales
    Former Employee - Sponsorship Sales

    I worked at Gartner full-time for more than 8 years

    Pros

    Outstanding reputation and brand recognition in the market, strong belief in ongoing training for sales teams with no cap on earnings. Generous vacation allowance & benefits. Management very open to travel to meet with prospects & clients on regular basis.

    Cons

    Work/life balance can be challenging when complying with F2F meeting requirements and attending events starting on weekend. Would have liked more options for career growth within the events business.

    Advice to ManagementAdvice

    Be careful of micromanagement and non-stop increases of quotas. It causes early burnout and loss of quality salespeople.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Great place to learn and make a difference for your clients. But, management struggles to motivate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Gartner full-time

    Pros

    Flexible schedule (if working remotely) and you make a significant impact to the clients that you work with. Great to work with and learn from the Gartner analyst team. Also, provide great training to equip you with the knowledge to approach CXO's. Also, well respected brand which is great for your resume.

    Cons

    High growth company means that sales territories are shrinking, and with it earnings opportunity. Mid level management does not motivate and pushes a transactional model on what should be a strategic sales model. There seems to be a mismatch between manager goals and sales compensation. CRM is outdated which leads to duplication of work.

    Advice to ManagementAdvice

    Make sure you offer your top performers the same opportunity and earnings today, that you did in the past. Do not promote the best reps, promote the best leaders who will inspire and motivate.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great People, Great Companpy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Minneapolis, MN
    Former Employee - Account Executive in Minneapolis, MN

    I worked at Gartner full-time for more than a year

    Pros

    Level of talent, brand recognition, great sales leadership

    Cons

    Pricing, access model for clients, subscription based and non-tangible asset

    Advice to ManagementAdvice

    Great leadership, great vision. Continue to try and find more flexible access models for teams, document sharing, etc...

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Great company if you get in the right territory.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager SMB  in  Fort Myers, FL
    Former Employee - Account Manager SMB in Fort Myers, FL

    I worked at Gartner full-time for more than 3 years

    Pros

    Great training program and ongoing skills improvement opportunities. Awesome people to work with and lots of opportunity to make great money right away.

    Cons

    Poor territories don't allow level playing field. Recognition given by metrics only and if you do the right things and it doesn't work out, it's all your fault.

    Advice to ManagementAdvice

    Stop hiring poor candidates just because you are growing rapidly. Adjust responsibilities due to thinned out territories.

    Recommends
    Positive Outlook
    Approves of CEO

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