Gartner

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Gartner Reviews

Updated August 17, 2014
Updated August 17, 2014
464 Reviews

4.0
464 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
345 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 40 reviews)

  • Gartner employs a lot of smart people which make it an exceptional environment to learn and grow (in 27 reviews)


Cons
  • Talks a good game for work-life balance, but many Account Executive jobs require round the clock work (in 16 reviews)

  • Most promotions are internal , which means that middle management is not always best in class (in 16 reviews)

More Highlights

141 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Weak middle sales management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive

    Pros

    Top notch subject matter experts, who are very bright and willing to support the clients. True subject matter experts. Same for the Client Partners that support the sales team. Pay and benefits are competitive.

    Cons

    Weak sales leadership at Area Director and Regional VP level. Seem to be people who were promoted due to strong sales ability, but with no regard for their leadership skills and/or talents. Little apparent regard for balancing territories to help ensure success of the team instead of the few good old boy/girl favorites. Very tactical and transactional focus versus strategic "long" term client focus. Very cookie cutter approach to the sales process with little support for creativity. This approach has proven effective from a corporate results perspective, so they are gettiing the results they want, but it drives out the senior sales people who may be able to make and even greater contribution.

    Advice to ManagementAdvice

    Consider hiring proven professional sales leadership and embrace the creativity that they bring to the field operations.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great company - surrounded by smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company has fantastic training and great people. Benefits are excellent, too. The Gartner name holds a lot of clout.

    Cons

    Processes can some time get in the way of individual situations.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great culture, top notch people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Trumbull, CT
    Current Employee - Information Technology in Trumbull, CT

    Pros

    Some of the best IT and business professionals you'll find anywhere.

    Very collaborative culture.

    Excellent benefits package and lots of flexibility when it comes to work hours and working remotely.

    Opportunity to travel if you're into that.

    Cons

    People are over-worked and there aren't many opportunities for advancement due to the fact that they run a lean ship and people tend to stick around for a while. A promotion is usually in the form of a title change and a little bump in pay to in order to keep people happy.

    A little bit of an old boys club going on. Seems some folks in senior management are kept around because the impression is that they are responsible for the company's success. However, its my opinion that in a lot of cases the success is in spite of the old heads and should be contributed to the passion and dedication of the troops.

    Advice to ManagementAdvice

    You're a bit top heavy. Cut some of the dead weight, open up the middle and give the real earners an opportunity to have a say. There is plenty of untapped potential.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great culture with outstanding earning potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sponsorship Sales
    Former Employee - Sponsorship Sales

    Pros

    Outstanding reputation and brand recognition in the market, strong belief in ongoing training for sales teams with no cap on earnings. Generous vacation allowance & benefits. Management very open to travel to meet with prospects & clients on regular basis.

    Cons

    Work/life balance can be challenging when complying with F2F meeting requirements and attending events starting on weekend. Would have liked more options for career growth within the events business.

    Advice to ManagementAdvice

    Be careful of micromanagement and non-stop increases of quotas. It causes early burnout and loss of quality salespeople.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Great place to learn and make a difference for your clients. But, management struggles to motivate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    Pros

    Flexible schedule (if working remotely) and you make a significant impact to the clients that you work with. Great to work with and learn from the Gartner analyst team. Also, provide great training to equip you with the knowledge to approach CXO's. Also, well respected brand which is great for your resume.

    Cons

    High growth company means that sales territories are shrinking, and with it earnings opportunity. Mid level management does not motivate and pushes a transactional model on what should be a strategic sales model. There seems to be a mismatch between manager goals and sales compensation. CRM is outdated which leads to duplication of work.

    Advice to ManagementAdvice

    Make sure you offer your top performers the same opportunity and earnings today, that you did in the past. Do not promote the best reps, promote the best leaders who will inspire and motivate.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great People, Great Companpy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Minneapolis, MN
    Former Employee - Account Executive in Minneapolis, MN

    Pros

    Level of talent, brand recognition, great sales leadership

    Cons

    Pricing, access model for clients, subscription based and non-tangible asset

    Advice to ManagementAdvice

    Great leadership, great vision. Continue to try and find more flexible access models for teams, document sharing, etc...

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Great company if you get in the right territory.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager SMB  in  Fort Myers, FL
    Former Employee - Account Manager SMB in Fort Myers, FL

    Pros

    Great training program and ongoing skills improvement opportunities. Awesome people to work with and lots of opportunity to make great money right away.

    Cons

    Poor territories don't allow level playing field. Recognition given by metrics only and if you do the right things and it doesn't work out, it's all your fault.

    Advice to ManagementAdvice

    Stop hiring poor candidates just because you are growing rapidly. Adjust responsibilities due to thinned out territories.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great ESPECIALLY if you learn how to play the politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Lead  in  Stamford, CT
    Current Employee - Business Process Lead in Stamford, CT

    Pros

    Working with highly intelligent people who have a passion for what they do. Ability to travel around the world. Its a respected brand in the IT research and advisory industry. Training for Sales people is very thorough, for other departments it is less structured and up to the manager. The office space is newly re-designed and has a state of the art gym.

    Cons

    The compensation is not up to market standards or to the standards of living for lower Fairfield County. In some departments there is no flexibility to work from home, although if you are an Analyst, these rules do not apply. It is hard to get ahead is some departments, like most corporations office politics play an important role in who is promoted and who isn't.

    Advice to ManagementAdvice

    With regards to your employees in CT, please take into account the cost of living in Fairfield County and surrounding areas when creating comp plans. If most employees are moving north due to the cost of living, consider allowing more employees to work out of the Trumbull facility. Some of your employees are spending 4 hours a day just on their commute to work, in this day and age, that's just dumb! Also, don't just say that the "culture" is to promote from within, provide opportunities for employees to learn other roles.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Specialist  in  Stamford, CT
    Current Employee - Senior Specialist in Stamford, CT

    Pros

    The people that work at Gartner are very intelligent, friendly and willing to lend a helping hand. There are always opportunitues to grow professionally and move forward within the company. Gartner also provides a generous amount of paid time off and provides great benefits.

    Cons

    There is not a lot of training so you are often thrown into the fire and forced to self teach. The company is more focused on process and metrics so anything that is done outside that, goes unappreciated. When provided more work within a role (outside of the job description), nothing is taken off of your plate to balance out the load so being overworked becomes common.

    Advice to ManagementAdvice

    Gartner needs more leaders and managers that are willing to step up to the plate. There are opportunities within the organization for workers to grow but management needs to help guide this. Gartner needs more managers that someone can look up to and want to strive to be, encourage growth and education, and make workers excited about their job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Fast-paced, very intelligent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT

    Pros

    Lots of emphasis on personal development

    Cons

    Expensive area to live nearby

    Advice to ManagementAdvice

    Recognize and reward talent pre-emptively to prevent loss of top talent.

    Recommends
    Positive Outlook
    Approves of CEO

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