Gensler Reviews

Updated August 20, 2014
Updated August 20, 2014
155 Reviews
3.7
155 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gensler Executive Directors Andy Cohen, David Gensler & Diane Hoskins
Andy Cohen, David Gensler & Diane Hoskins
49 Ratings

Review Highlights

Pros
  • Great people, no attitudes (that;s hard to find in the architecture industry) (in 9 reviews)

  • Profit Sharing & revenue base performance bonus a (in 7 reviews)


Cons
  • Work life balance can be a challenge depending on the person (in 8 reviews)

  • Difficult to advance, work life balance is grossly out of wack, client expectations are not managed by the project managers (in 5 reviews)

More Highlights

20 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Questionable Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Gensler full-time for more than 8 years

    Pros

    I liked the people I worked with and the stream of projects that keep all of us going. And the bonuses are good too. Now to the point. GlassDoor is a good resource for honest reviews on many companies. Often negative reviews just expose and alert others to possible issues to be aware of. Not a bad thing. Always good to find out for yourself, but this is why Yelp and Consumer Reports are so popular.

    Cons

    Not looking for the firm to fail, because it's strong, but looking for fairness and transparency, in ratings. Problems are often hidden behind glossy marketing pieces, pretty pictures and the publications that just bullet point common sense strategy but spin it like its original thought. There are many many talented people at the firm. Please give them a chance to show it.
    Many of the same project management and leadership, and process issues and quality of life issues have been raised in many reviews, which is true, but many deal with it and stay.
    Recently, there have been a lot of 5 star, yet generic, ratings all with exclamation points, from "anonymous" employees. The average rating for this firm went from a 2.5 to over 4 in a few months with all of these amazing reviews.
    Did conditions, leadership and process improvements change overnight? Or are the 5 star "Great!!!" Reviews being strategically added by current firm folks to artificially increase the ratings quickly? Wouldn't it be better to actually make changes and slowly see the quality of comments improve with constructive opportunities or is it better to just paint a perfect picture for the outside world?

    Advice to ManagementAdvice

    Practice what you preach

    Neutral Outlook
    Disapproves of CEO
  2.  

    High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Los Angeles, CA
    Former Employee - Associate in Los Angeles, CA

    I worked at Gensler full-time for more than 3 years

    Pros

    Beautiful office but not a surprise since they are an architectural firm.

    Cons

    Management is dysfunctional, irrational and selfish. It's all about them and how much they can squeeze out of their employees for the lowest pay possible.

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Bizarre Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gensler full-time for more than 3 years

    Pros

    Nice Office,Some Very Talented Colleagues

    Cons

    Scared (& ultimately soul-less) Managers dominate & micro-manage so much that one learns to keep one's head DOWN. Conflicted messages and the inability to be truthful make up the communication strategy. For a while, it may seem like a great place to work, but the facade doesn't hide the paranoid & (many say) quasi-psychopathic character of this company's leadership.

    Advice to ManagementAdvice

    Stop sucking up & do some work. Also, the Scientology library in the Atlanta office is kinda creepy.

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    Corporate driven, Micro-managing and Underappreciative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Coordinator  in  New York, NY
    Former Employee - Studio Coordinator in New York, NY

    I worked at Gensler full-time for less than a year

    Pros

    The option to transfer to another office, they are global.

    Cons

    If you are not a designer or an architect, you are not valued. Plain and simple. I suggested a process to improve the workflow of the studio coordinators and my email was intercepted by HR who reprimanded me for trying to "coerce the employees" and "disrupting the system".

    Advice to ManagementAdvice

    Get over yourselves.

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    RUN!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Gensler full-time for more than a year

    Pros

    The location of the NY office...

    Cons

    Leadership is dysfunctional and treats employees like work-horses.

    Advice to ManagementAdvice

    Take the time to explain what your expectations are and how the company works before chastising someone. People are not mind-readers!

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Chicago office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interior Designer  in  Chicago, IL
    Former Employee - Interior Designer in Chicago, IL

    I worked at Gensler full-time for more than a year

    Pros

    Free food and parties, good location

    Cons

    The senior management in this office is despicable, incompetent, and unprofessional. Not a place to find respectable or even talented mentors, especially in Interior Design, unless navigating politics and learning to be fake & corporate is your goal. Also, the same designs are chewed up and spit out over and over. Every interiors project looks similar and trendy. Verbal abuse is rampant as well as manipulation and ignorance by senior staff in the interiors studio. Interior design project managers are disrespectful and will throw anyone under the bus to get ahead. Getting ahead here and being awarded a title is not a compliment to your values or character-rather an insult that you would become one of "them". In fact, a number of people here refused promotions and left the company. In the last year and a half about 50 people have quit. Don't bother working here. Overall toxic culture, abusive environment, lack of role models for personal integrity or good design.

    Advice to ManagementAdvice

    Be real.

    No opinion of CEO
  8. 1 person found this helpful  

    Worst experience in my design career at San Jose office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Job Captain  in  San Jose, CA
    Former Employee - Job Captain in San Jose, CA

    I worked at Gensler full-time for more than 3 years

    Pros

    Good staff. Developed a strong bond with general staff who are in the same boat (overworked & under-paid) to mock the sub-par upper management.

    Cons

    Leadership cares zero for the well-being of their employees and 100% on how much profit they make. This place is nothing more than a sweatshop in silicon valley that stamps out mediocre office design.

    Advice to ManagementAdvice

    "There are leaders and there are those who lead. Leaders hold a position of power or influence. Those who lead inspire us. We follow those who lead not because we have to, but because we want to. We follow those who lead not for them, but for ourselves."

    All I can say is the Gensler San Jose office only has un-influential leaders who only talk about being innovative and nothing more. Please take care of your people first, profit will fall naturally.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Fast changing culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gensler full-time

    Pros

    Get to work with some of the best and diverse industry talent

    Cons

    No REAL teamwork , Highly political senior staff , Overworked underpaid unhappy staff, lack of mentorship, frequent working weekends

    Advice to ManagementAdvice

    Do you have a plan in place for your Boston office, or is this office just meant to attract projects which are eventually planned/ designed by NY ?? Do you really want to train your staff to stay competitive with industry partners or train them to internally step over each others shoes in the name of healthy competition to improve quality of work ?? Hope the senior management wakes up and does something about the work culture and the undercurrent of office politics openly practiced by senior staff that is turning the office environment toxic

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Gensler full-time

    Pros

    Pleasing aesthetic offices, although getting crowded
    Creative and talented young professional staff
    Part of larger Gensler Brand which is world renowned and does amazing projects Worldwide

    Cons

    Current management team is highly dysfunctional and affects all levels of staff
    Questionable hiring and termination practices, high turnover
    Narrow career trajectory based upon favoritism

    Advice to ManagementAdvice

    Upper management must diversify power and make employees feel more valued. Boinus and compensation is below industry standards and there are a few powerplayers there creating a toxic environment for the entire office.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Horrible Company - Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prefer Not Answer  in  Dallas, TX
    Current Employee - Prefer Not Answer in Dallas, TX

    I have been working at Gensler full-time for more than 3 years

    Pros

    Nice Facilities, happy hour and cool co-workers

    Cons

    Every DEPARTMENT: management micro-manages, they do not like any work you complete, Long hours and pretentious people. Most of the employees are fun people, but there is not a single good person in management at this company. Dress code is very strict and management don't care about how others feel.

    Advice to ManagementAdvice

    You are pretentious, arrogant and you only care about the outside. Not a single one of you are a good person, you should be ashamed of yourselves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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