Gentiva Reviews

Updated October 13, 2014
Updated October 13, 2014
222 Reviews
2.4
222 Reviews
Rating Trends

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Gentiva President, CEO, and Director Tony Strange
Tony Strange
128 Ratings

Review Highlights

Pros
  • Good benefits, great local team, decent marketing supplies, sstrong name recognition (in 13 reviews)

  • Hospice is a great career for any clinician who enjoys direct patient care (in 10 reviews)


Cons
  • We were pay per visit and were told that seeing 6 a day was productive but rarely did you get by with seeing only 6 (in 9 reviews)

  • Micromanagement by Off-Site Upper Management (in 12 reviews)

More Highlights

66 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    This company took a vibrant, well established home health company, and destroyed it after the takeover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Physical Therapist in New Albany, MS
    Former Employee - Staff Physical Therapist in New Albany, MS

    I worked at Gentiva full-time (more than 3 years)

    Pros

    I've given an honest attempt and there are none.

    Cons

    Gentiva purchased a prosperous home health agency, founded by a family, with a stellar reputation and proceeded to destroy it. Gilbert's Home Care was the original company. Their clinicians and support people worked hand and glove for the good of the company while valuing the individual. Gentiva's culture is the polar opposite. Case manager's way of "handling" issues was to dump multiple referrals on the clinicians desk, while the existing list of patients was unrealistic from a numbers perspective. Patient's went without services, meanwhile, marketing efforts continued to physicians knowing that they could not fulfill the commitment they were promising. Questionable Medicare practices....too many to mention, but if they had to go thru a real audit, someone would be serving some time. One of the finest RN's I've had the pleasure of working with, was found to have cancer and thus she was off taking treatments. She had worked for this company for close to 30years. She was notified via mail that she no longer had a job....fact! Most of the clinicians have left and quite a few of their therapist are on contract from the Phillipines. This company is morally bankrupt.

    Advice to ManagementAdvice

    Stop the greed and have some shame.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Public Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Gentiva full-time (more than 5 years)

    Pros

    Decent benefits. Caregivers and clinicians are good people.

    Cons

    Beauracratic red tape, lemming like management, and disengagement from top executives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Worst position I have ever held

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager in Lynchburg, VA
    Former Employee - RN Case Manager in Lynchburg, VA

    I worked at Gentiva full-time (more than an year)

    Pros

    None whatsoever to working here.

    Cons

    Everything. Corporation is run by dishonest, morally destitute individuals. The local "management" has been successfully fired from four different positions over the years, but that was their ideal candidate for "management." They expect you to work excessively long hours for extended periods of time without compensation. On call means sitting by the phone and not moving. Worst company in the world.

    Advice to ManagementAdvice

    Grow up, take stock of your "management" employees and clean house. This could be a great company if it stopped the head in the sand approach to problems.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    The good, the bad, and the really bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager in Dothan, AL
    Current Employee - RN Case Manager in Dothan, AL

    I have been working at Gentiva (more than 5 years)

    Pros

    The staff is awesome. Loved working with the patients. Any thing outside the office!

    Cons

    The management both in the office and outside it is poor. They belittle and use threat tactics to manage the staff. The outrageous amount of paperwork, the large territory and the high acuity of the patients makes for long days. After working past 5 on most days then call starts. After call the on call weekends start making for exhausted burnt out employees. This however is not enough for the managers who sit in the office all day and instead of getting out helping their already strained and taxed staff they ask for more. On top of the full load they push admissions and don't have adequate staff to care for the patients they currently have. Once the patients are admitted they could care less about getting them the promised supplies, its as if they have already gotten the number/money for them and they are done. They have no loyalty to their employees.

    Advice to ManagementAdvice

    Doesn't matter unless you are friends of theirs they don't listen anyway. We are just expendable, interchangrable, low ranking pions. Our opinions don't matter.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Dont do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Marcos, TX
    Current Employee - Anonymous Employee in San Marcos, TX

    I have been working at Gentiva full-time

    Pros

    Benefits. Coworkers. There are some great people here but they end up leaving because they cant deal with the high school style atmosphere.

    Cons

    Micromanagement, no trust in RN staff skills, NO consistencies in policies, VERY inexperienced managers who do not know how to deal with issues or day to day operations. New paperwork is a joke. This company makes millions yet the are waiting until the last minute to use EMR. No access to information makes it impossible to care for pt properly, or there is redundant visits due to no communication.

    Advice to ManagementAdvice

    LISTEN to your staff!!! Get some management courses/skills so you can actually manage your staff. COMMUNICATE with the staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Area support was awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Null in Nulls Crossing, WA
    Former Employee - Null in Nulls Crossing, WA

    I worked at Gentiva full-time (more than 3 years)

    Pros

    Therapists and nurses were great. Patients were great. Encouraged ethical care.

    Cons

    Not enough staff to get all work done. PP was nasty. Expectations were not reasonable.

    Advice to ManagementAdvice

    Listen to your directors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    confusing, puts cart before horse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Des Moines, IA
    Current Employee - Management in Des Moines, IA

    I have been working at Gentiva full-time (more than 5 years)

    Pros

    some of the people I work with

    Cons

    unstable work environment, no knowledge of what actually is going on

    Advice to ManagementAdvice

    find out what is really going on. talk with those who work at sites

    Doesn't Recommend
    Neutral Outlook
  9. 3 people found this helpful  

    Gentiva took a great hospice (Odyssey) and completely destroyed it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Manager
    Former Employee - Patient Care Manager

    I worked at Gentiva full-time

    Pros

    Sadly, I can't think of any that Gentiva hasn't destroyed - decreased benefits, destroyed working environment, poor reputation leads to hiring of under qualified staff and local managers are not equipped to train or supervise. Hiring process is a joke, regional vice presidents and area managers are unnecessary and costly level of management.

    Cons

    Company is now only concerned with the bottom line - no longer care about the patients or employees. Very sad! And I almost forgot -- no raises for 3 of the 5 years I worked there!

    Advice to ManagementAdvice

    You cannot run a hospice like a home health if you want to be successful. The businesses are similar only because the patients are cared for in their own home. The goals of care are different. The regulatory expectations are different. You also need to work at identifying the wolves in sheeps clothing. There are MANY who talk the talk - and do an excellent job at it. I was unable to locate anyone in upper management (regional level and above) who could actually walk the walk. But I guess you don't really need to worry about it because all of the hospice patients will be dead anyway. They and their families are the ones being hurt!! Lastly, I do believe my work is my calling. That is why I left - caring is my calling - not providing minimal care so the stakeholders (and management) can make money!!! (On a personal level, as a PCM, I couldn't even enjoy the incentive package - the money I got was on the backs of hard working employees (who have all left!) - they got nothing, I was left with guilt!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Corporate Nightmare!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Gentiva

    Pros

    - Pay Per Visit for field staff
    - Full Time Benefits
    - Multiple Locations Nationwide

    Cons

    - Corporate Bureacracy at its worst
    - Demands Loyalty and Gives None
    - Secretive, Deceitful, and Unaccountable Upper Management
    - Lack of Resource Personnel
    - Micromanagement by Off-Site Upper Management
    - High Turnover Rate
    - Consistently Low Morale
    - Pressure to Bend or Ignore Regulations

    Advice to ManagementAdvice

    I would offer some advice, but they do not care to have it. We all know they are just about the $$$!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    No way to run a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Gentiva

    Pros

    Good PTO, flexible scheduling- that's it!!

    Cons

    Management decisions, communication, recognition of job performance, need to be "friends" with management in order to excel in this company.

    Advice to ManagementAdvice

    Listen to the staff about their concerns. Treat us like you want to be treated. Walk in our shoes for a day. We're out there making a difference. To many write up's for nonsense. Look at the staff that are not providing good care. Poor orientation, lack of leadership. Don't demand us to recert a patient if their goals have been met. It's all about $$$. Compensate us for going above and beyond. Make it known to other employees and cooperate. HR needs to make on site visits to branches and stop redirecting the complaint back to the branch management. Who do we go to with a problem with management bullying staff. Very mean people that only care about themselves. They're all in the wrong profession!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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