Gentiva Reviews

Updated April 23, 2015
91 reviews filtered by
  • Any Location
  • Any Job Title

91 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Consider yourself warned: Stay Away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI

    I worked at Gentiva full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The field staff (which is slowly diminishing, as all the excellent and experienced staff are leaving or have left recently - three excellent RNs in the past two months.)

    Cons

    Too many to list here. The major ones are: Management doesn't have a clue what hospice is or how to work in the field as a hospice caregiver, and thus, they will never advocate for their field staff. Lack of communication - flip phones are provided to staff with awful service and problems with texting. No computers for staff. Staff goes off of a paper census that has errors and is only updated weekly, at best. No email out in the field. Computers in office aren't working much of the times (only one seems to work and all employees have to wait their turn to use this one). Favoritism exists. With the number of cuts amongst staff, mandatory decrease in hours for office staff, decreasing office size, continued low patient census, and no improvements for communication or technology for field staff, it feels like this branch will be shutting their doors soon. Bad attitude in the office. Much negativity heard and felt constantly. So much paperwork, so much paperwork. Difficult to let go of work at the end of your shift. Many hours spent in the evening after hours doing paperwork and paper charting.

    Advice to Management

    Listen to your staff, advocate for them, stop letting all the excellent nurses and aides go. Don't hire any nurse to fill a position, hire hospice appropriate nurses (and get rid of the inappropriate nurses and field staff). Figure out how to get technology to your field staff for better communication.

  2. Helpful (1)

    More about the money than patient care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Team Coordinator in Boston, MA
    Former Employee - Care Team Coordinator in Boston, MA

    I worked at Gentiva full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Many dedicated staff that did the one on one patient care.

    Cons

    Directors and senior management are volatile, manipulate staff with fear and threats. They will cut patient care in order to make a bigger profit. They do not listen to their employees and waste time and money doing things "old school".

    Advice to Management

    Learn basic management skills in order to train and actually lead staff. Update internal processes via process improvement and implement time saving and money saving procedures.

  3. Helpful (2)

    Home Health Physical Therapy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Physical Therapist in Chicago, IL
    Current Employee - Home Health Physical Therapist in Chicago, IL

    I have been working at Gentiva full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working directly with patients to improve their daily function is a rewarding career. To make a difference in patient's life is the only reason to work here.

    Cons

    Upper management is rigid, does not accept feedback from field clinicians or local office management. There is a culture of "you do it our way or the highway" that has no respect for the clinical expertise of field clinicians or for process improvement suggestions that don't originate with upper management. Since being purchased by this company our local office has lost all but a few of their excellent clinicians. There is no respect for work life balance at this company. Salaries have been taken away and clinicians are now paid only for visits performed. Additional non-clinical time is not paid out even when it has been approved by local branch managers. Clinicians are not reimbursed for their time if they arrive at a patient's home to find them not there. Paychecks frequently leave off payment for visits performed. Micromanagement is the new word of the day with managers of clinical practice who are registered nurses frequently telling physical therapists to chance patient goals or pressuring therapists to continue or provide therapy when it is not clinically appropriate to do so. Therapists and nurses are pressured and in some cases told to do visits that their schedules can't accommodate. Patients have multiple nurses seeing them with over utilization of LPN's with minimal RN supervision. In many cases the RN is not told that they are a particular patient's case manager and additional disciplines have no clear way of knowing who the case manager for any given patient is as it is not clearly indicated on the chart. There is no support from the office to deal with complex medical or equipment issues related to patients. Many times, having asked to order a particular supply for a patient I have been told no I may not despite Medicare requiring that we provide the patient with all needed supplies during the course of the care with the agency. Often since being bought by Gentiva, I have been asked to perform job duties outside of my license's scope of practice and had to explain my scope of practice by state law to upper management.

    Advice to Management

    Higher level managers have limited to no field experience in home health care and clearly do not understand the work flow of a home health field clinician. Worse yet, they express no desire to have input of actual field clinicians. This has led to the agency bleeding staff until its ability to accept new patients is in limited. I would advise this company to do a better job of communicating with staff and taking their suggestions to heart. Prior to our acquisition by Gentiva our branch was both highly profitable and delivered excellent patient care. Currently I would not recommend this company to any clinician considering a job (and in fact I am actively looking for new employment) but worse yet I would recommend that patients chose one of our competitors to ensure access to quality care.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sub-par management abounds

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Specialist in Atlanta, GA
    Former Employee - Senior Technical Specialist in Atlanta, GA

    I worked at Gentiva

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation is great, the co-workers are great, benefits are great. The company values are excellent. Office environment was pleasant and free coffee,tea,cocoa was provided.

    Cons

    Work-life balance was terrible. Managers would expect you to put everything you had into your job but would then turn around and screw you over. Technical management had no loyalty at all to the employees.

    Advice to Management

    Review current technical directors and replace with better models.

  6. BAD IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at Gentiva full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I worked in IT for 6 years. Most of the people here are friendly, but there are a lot of miserable people here too.

    Cons

    Completely disorganized. Projects never complete. Scope creep city. Peter Principle case study.

    Advice to Management

    Quit

  7. Helpful (1)

    Home Health therapy visits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in San Diego, CA
    Current Employee - Physical Therapist in San Diego, CA

    I have been working at Gentiva

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good ortho patients to see for home treatments

    Cons

    Disorganized scheduling system, poor computer system for point of care documentation

    Advice to Management

    Walk a day in the life of a field clinician

  8. Helpful (2)

    Constant chaos!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gentiva

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Co workers - but they all quit now! (the good ones)

    Cons

    Great employees quit, and then there so many untrained new people!

    Advice to Management

    This company just got bought out again by kindred. I was with Odyssey, Gentiva, and now we got bought out by Kindred. I have been with this company for 7 years. All of the people that were there for years got crapped on and quit. I too am looking for another job. My 2011 vehicle has 100,000 mi. They cheat you out of mileage and pay! No raise in 3 years! Under paid and under staffed. Our clients now hate us and we now have a bad rep. So many new people that do not know what they are doing. You should treat your long term employees like gold for their long time loyalty and dedication, not crap!

  9. Helpful (1)

    Run away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Athens, GA
    Current Employee - Anonymous Employee in Athens, GA

    I have been working at Gentiva (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The field staff really put their hearts into taking care of patients. The patients and their families are wonderful!

    Cons

    The ONLY concern is on admissions. There is no thought and no concern about how these patients will actually be taken care of once they have been admitted. The result is in staff feeling like they are giving compromised, unethical care. Our office has been understaffed for years. The response is always something about how we are fully staffed according to the corporate staffing model. That doesn't help our hospice patients and their families who expected decent care while dying. It doesn't help the staff who feel like they are failing to help these people. It is difficult to get time off. The paperwork (yes, paperwork - Gentiva still isn't using electronic charting) is reason enough to quit!

    Advice to Management

    Work on staffing. Nurses should have 12 patients, not 18-20. If you have enough staff (nurses, CNAs, social workers, chaplains), you will become more competitive because customer service will be MUCH better. Improve staffing and you will improve referrals! Electronic charting is overdue!

  10. Helpful (4)

    Lack of communication between managers is a problem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gentiva (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits are good, if you keep your head down and do your job, and don't socialize with any coworkers, you will be okay.

    Cons

    Lack of training, management does not support office staff at all, if you have a difference of opinion or ideas that are contradictory to what site manager, regional managers have, they will find any way to get rid of you.

  11. Helpful (3)

    Very difficult company to work for. Continuous restructuring of management.

    Former Employee - RN Case Manager in Milwaukee, WI
    Former Employee - RN Case Manager in Milwaukee, WI

    I worked at Gentiva full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent nurses, whom care tremendously for their patients and coworkers.

    Cons

    Due to continuous restructuring of management, chaotic work environment resulted. Unprofessional HR manager, Executive Director, as well as Patient Care Managers (continuous gossiping, HIPPA violations, hostile work environment created)

    Advice to Management

    Company values do not exist. If the negative environment continues, the nurses will continue to leave. Unfortunately, upper management is fixated on admissions. There will be a decline in admissions after word of mouth circulates that Gentiva does not have the ability to provide quality nursing for existing patients. It would appear that due to upper management being in multiple different states, the Wisconsin branches are out of sight, out of mind. Maybe Kindred will straighten management.

Work at Gentiva? Share Your Experiences

Gentiva

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.