Genworth Financial Reviews

Updated August 21, 2014
Updated August 21, 2014
216 Reviews

3.2
216 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
40 Ratings

Review Highlights

Pros
  • good work life balance, good compensation (in 13 reviews)

  • Fairly good benefits although worse in the last several years (in 13 reviews)


Cons
  • There is no work-life balance - a throwback from the GE mantra (in 10 reviews)

  • It may be difficult to move new ideas through upper management (in 7 reviews)

More Highlights

66 Employee Reviews Back to all reviews

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  1.  

    A Breath of Fresh Air

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Benefit Analyst  in  Richmond, VA
    Current Employee - Senior Benefit Analyst in Richmond, VA

    I have been working at Genworth Financial full-time for more than a year

    Pros

    Genworth is dedicated to providing a diverse and inclusive workplace. At Genworth, my hard work and enthusiasm is recognized and my opportunities for growth are endless. My leaders are there to assist in navigating my career and are enthusiastic about my personal and professional growth.

    Cons

    If I could change anything about Genworth, it would be that current employees be able to compete for intern positions if they have the desire to change fields.

    Advice to ManagementAdvice

    My advice to management is to continue to be invested in your employees and their development. Assisting others in their growth is what will continue to make us all successful.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Genworth Financial's Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Analyst - IT  in  Richmond, VA
    Current Employee - User Experience Analyst - IT in Richmond, VA

    I have been working at Genworth Financial full-time for more than 3 years

    Pros

    Genworth has great benefits, people and opportunities. Employees are given the flexibility to experiment, make mistakes and work flexible schedules that accommodate their lifestyles. Genworth does a good job of tapping into talent and maximizing the potential of their employees. There is room for growth and people are genuinely trying to do the right thing. Salaries are competitive.

    Cons

    The physical offices are not in great shape and don't foster creativity or employee retention (Richmond and Lynchburg offices). Especially compared to local competitors such as Capital One. Many folks are still stuck in the "GE" mentality and the culture is resistant to change and new ideas at times. The company is not cutting edge when it comes to technology and ways of thinking, although we have come a ways in the past few years. Getting resource and surge support is not easy and money and resourcing allocation seems random rather than strategic. Genworth is a delivery and execution focused company--they lack strategic focus and regularly work on projects without goals, metrics, audiences, etc. Genworth is not very early career friendly, but they do offer several development and internship programs to get your foot in the door. Genworth doesn't typically terminate people for poor performance (or for "going against the grain"). It can be based on tenure and likability which is not a great business model.

    Advice to ManagementAdvice

    Be open to change and new ways of thinking. Start with a problem and a strategy first rather than beginning with solutions. Actually get rid of people who are not aligned to objectives, processes and are on their own agendas. Don't take risks and guess what our customers want -- actually do the research and due diligence first before building a solution. Create better avenues for early career associates, especially those new to Richmond to retain them.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Genworth was a decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Applications Specialist  in  Raleigh, NC
    Current Employee - Senior IT Applications Specialist in Raleigh, NC

    I have been working at Genworth Financial full-time for more than 10 years

    Pros

    Genworth takes seriously the work life balance and community involvement. Expectations are high but compensation was on par

    Cons

    There is tension and friction between the various division especially in the IT departments.

    Advice to ManagementAdvice

    More focus on the technology personnel need to stay current by providing access to industry training.

    Recommends
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  5.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Intern  in  Lynchburg, VA
    Current Employee - Operations Intern in Lynchburg, VA

    I have been working at Genworth Financial as an intern for less than a year

    Pros

    The pay is good, and the people are great to work with. The experience is great for entry level or college level interests.

    Cons

    Can be mundain and boring

    Advice to ManagementAdvice

    Continue communiction improvements with interns and training

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    An amazing company

    Current Employee - IT Intern
    Current Employee - IT Intern

    I have been working at Genworth Financial as an intern for less than a year

    Pros

    Great people, great pay, great location

    Cons

    A bit boring at times, insurance isn't always interesting

  7. 1 person found this helpful  

    Not sure what sales was trying to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Career Sales  in  Charlottesville, VA
    Former Employee - Career Sales in Charlottesville, VA

    I worked at Genworth Financial full-time for more than a year

    Pros

    Good product, great support, can earn a lot in commissions. I really enjoyed the other salespeople and learned a lot from them.

    Cons

    Weird incentives. Are they trying to sell Long Term Care insurance or not? Incentives seem to favor brand new agents. Incentives decrease with seniority. When I was there the sales training was based on creating fear in the client. Manager was incorrect about factual matters about half of the time.

    Advice to ManagementAdvice

    There are a lot of gems in the sales force. Many of them have a lot to contribute.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Genworth has an incredible development program for internships

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial

    Pros

    Great benefits, generally good people to work with

    Cons

    Lots of red tape within this corporate environment

    Advice to ManagementAdvice

    Ask for suggestions from the employees

  9. 1 person found this helpful  

    Decent experience--great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial as a contractor

    Pros

    Friendly coworkers, helpful systems and IT maintenance, this company will give you everything you need to get your job done--it's up to you to do it well--but you won't run into a lack of supplies here. Management seems competent.

    Cons

    Contracted job currently. Contractors are often left out of corporate events and meetings, which can be awkward when an entire office will leave for a luncheon and you aren't invited.

    Advice to ManagementAdvice

    Satifactory

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Place To Work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial full-time

    Pros

    Great management team
    Great Work Life Balance

    Cons

    Low training opportunities
    Low career advancement opportunities

    Recommends
    Positive Outlook
  11.  

    13 years of dedicated service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Sales Consultant
    Former Employee - Internal Sales Consultant

    I worked at Genworth Financial full-time for more than 10 years

    Pros

    good work life balance, good compensation

    Cons

    leadership changed and no one knows anyone anymore.

    Advice to ManagementAdvice

    step back and look at what is going on and going wrong instead of continuously reorganizing the company

    Recommends
    Negative Outlook
    Disapproves of CEO

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