Georgetown University

  www.georgetown.edu
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Georgetown University Reviews in Washington, DC

Updated Mar 22, 2014
All Employees Current Employees Only

3.7 104 reviews

81% Approve of the CEO

Georgetown University President and Director Jack DeGioia

Jack DeGioia

(64 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • Decent benefits, work-life balance, opportunities for continuing education(in 15 reviews)

  • It's a friendly and relatively easy-going work environment(in 18 reviews)


Cons
  • The salary I got was enough, but not really comparable to what I would have made in my midwestern hometown when compared to cost of living(in 4 reviews)

  • Little training, often inexperienced middle-management(in 5 reviews)

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    Lot of work, little to no direction

    IT Professional (Former Employee) Washington, DC

    ProsYou can list this place on your resume, it opens a few doors.

    ConsLots of work for a not a lot of return. Little to no actual direction, projects are uncoordinated and poorly planned and executed. Too much red tape and at the end of the day faculty and students pay the price with poor IT support and service while watching the largest department on campus completely overspend the institutions budget.

    Advice to Senior ManagementWork smarter, not harder you need to put the students and their needs above the needs of the institution, priorities here are way out of whack.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The organizational mission couldn't compete with turf battles among supposed colleagues

    Web Services Administrator (Former Employee) Washington, DC

    ProsDecent benefits, work-life balance, opportunities for continuing education. Pretty easygoing environment, depending on where you work.

    ConsAn extremely high amount of politics and turf battles. Very little turnover, so people are there for decades with little incentive to increase their knowledge or skills. The quality of work suffers due to very poor accountability. Little or no metrics for how well a job is being performed.

    Advice to Senior ManagementSubscribe to some continual improvement methodology (ISO, Six Sigma, etc.) and earnestly implement it, as well as 360-degree reviews; managers have less accountability than anyone else despite needing it the most.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    No room for advancement; failure to live up to stated value of organization

    Project Manager (Current Employee) Washington, DC

    Pros- Working with students often means working with highly intelligent, very idealistic young people who will appreciate it when you trust them with real responsibility
    - Tuition assistance

    ConsBased on my experience as an administrator and middle manager at Georgetown for eight years:

    - There is little or no opportunity for advancement within each department or the University as a whole, even for employees who have earned excellent performance reviews, have used their tuition benefits to increase their education, etc.

    - There is a consistent preference, across departments, to fill higher-level positions with outside talent, rather than through promoting talented people from within the University. Over time this becomes a major disincentive for employees either (1) to remain at the University long term or (2) to work at their maximum level of ability. It also often results in management that does not understand the special problems inherent in dealing with students, student employees, parents, academic departments, etc. It also results in departments with ZERO institutional memory; so that, for example, policies that failed in the past will be introduced by the leadership, who are unaware that those policies have already been attempted--and then rescinded when they proved overcostly or counterproductive.

    - In many departments, the managerial strategy seems to be one of divide-and-rule: A handful of people at the top are paid exceptionally well (to ensure their loyalty) while everyone below is paid wages far below what they would make for the same work, even at other colleges and not-for-profits.

    - A pervasive feature of Georgetown's professional culture -- quietly conceded by many staff -- is a cynical disregard for the University's own stated values. I once had an very-very-upper-level administrator inform me that my job was to get as much work out of my student employees as possible for as little money as possible. When I objected that this approach was not consistent with the Catholic values that Georgetown espoused, the response was laughter, and a stern command to "tow the company line." (Until that moment, I thought only villainous cartoon bosses like Mr. Burns gave orders like "tow the company line.")

    Advice to Senior Management- Develop a more consistent system of internal promotion. This would not be some radical novelty that no other university has ever attempted: At NYU, for example, when a new position opens up, their HR requires that they promote a current employee into the position, rather than any outside applicant, unless it is shown that no qualified internal applicant is available. This policy increases employee satisfaction, since ambitious junior-level employees can realistically hope for promotion if they remain with the University long-term.

    2. Fess up to your values. if Georgetown is now merely a business, where the bottom line is maximizing revenues rather than supporting certain educational and spiritual principles, please have the courage to admit this. Too many staff, current and former, have sought careers at Georgetown thinking it would allow them to live out their values in their workplace, only to turn away disillusioned by the experience.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Professor

    Professor (Current Employee) Washington, DC

    ProsNone. Georgetown University is a terrible place to work.

    ConsUnprofessional. Master slave relationship in many employment relationships

    Advice to Senior ManagementResign

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    I feel the job has its pros and cons; horrible experience with management

    Anonymous Employee (Former Employee) Washington, DC

    Prosgood perks; good research opportunities

    Conssupervision/management was extremely disorganized in my department. the supervisor didn't have the skills to manage problems or separate personal life from professional life. employees were yelled at , and scape goats were sought after to put the blame on. extra efforts made by employees to improve quality of work were overlooked. basically the senior management was prepared to work their employees to the ground, without much appreciation of their work.

    Advice to Senior Managementlisten more to the complaints of the dms and other employees. there are great workers who are prepared to put in their best, but they need to know that they are not undervalued in their jobs.

    No, I would not recommend this company to a friend

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