Girl Scouts USA Reviews

Updated February 6, 2015
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Girl Scouts USA CEO Anna Maria Chávez
Anna Maria Chávez
44 Ratings

38 Employee Reviews

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  1. Girl Scouts of Connecticut is the worst pace to work if you have a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership and Marketing Manager
    Former Employee - Membership and Marketing Manager

    I worked at Girl Scouts USA

    Pros

    The salary was a little higher than the average for this type of job

    Cons

    You are forced to work evenings, weekend hours and there are very few holidays off. Much of the evening work is above and beyond a 40 hour work week and is not compensated. For the position I held I worked at least 10-12 evening meeting per month. There is very little training, inconsistent policies, lack of support from Management.

    Advice to ManagementAdvice

    Stop cutting positions and forcing the existing employees to pick up the slack unless you increase compensation. Let employees use flex time for the hours for the evening meetings and factor in travel time. As you reduce offices, more and more employees have to travel a greater distance to work and to after hour meetinggs

    Doesn't Recommend
    Negative Outlook
  2. Council does not behave according to the standards they preach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting in Saint Louis, MO
    Current Employee - Accounting in Saint Louis, MO

    I have been working at Girl Scouts USA full-time (more than a year)

    Pros

    Comfortable environment, other departments were friendly, believed in the mission, somewhat flexible

    Cons

    Was interviewed for a position different than I applied for. Was told I would be trained on everything I needed to know. Very little training and it was assumed that I would have knowledge of processes that were never told to me. Was left to balance accounts that hadn't been balanced in over a year because they were going to be coming up for an audit. Direct supervisor was very cold and unapproachable. No clear chain of command. Controller would act one way to certain employees and to the CFO but very differently to those she didn't favor, all of which just happened to be of a different skin color than her own. Received multiple cruel and harassing remarks from supervisor due to my pregnancy. After two miscarriages was asked "is that really a good idea?" when I was pregnant again. When put on bed rest for one week, a temp was brought in to do my job and upon my return was told by my supervisor "this doesn't look good for you". After dealing with hostility and harassment went to HR, I was then written up as a form of punishment for reporting them. Tried to get into a different department but supervisor wouldn't allow it. She and the accountant caused so much hostility and unneeded stress. Accountant seemed to think she was my boss, when actually the controller was, but she didn't want to do her job. Tried to talk to the CFO on a few occasions when the other two were not around but he wasn't available. It was unfortunate because he was a really kind and reasonable man and I feel like things could have turned out much differently if I would have been able to talk to him.
    It saddens me because I had wanted to grow with the council and am still so confused as to why this goes on, especially with the Girl Scouts, of all organizations. Luckily the previous controller and accountant both seem to be gone. I know that I am not the only person that has experienced this. They could never keep anyone in my position because the accountant would run them off, and the controller was in cahoots with her and let her run the show. Many others in other departments felt the same disdain. I cannot speak for other councils but this was at GSEM.

    Advice to ManagementAdvice

    Remember that diversity is an inclusion of all races working together for the greater good, not pushing every Caucasian employee out of their position.
    Take reports to HR seriously or you can have a law suit on your hands.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. If you long for the days of high school with mean girls, cliques and bullying, then this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Girl Scouts USA full-time

    Pros

    This is a review for Girl Scouts NE KS & NW MO. The mission of the organization, the potential benefits for girls, and dedicated volunteers are the bright spots.

    Cons

    Girl Scouts NE KS & NW MO may "build girls of courage, character and confidence" but they treat their staff poorly. Staff talent goes unrecognized and there is no professional development. The Leadership team members' ethics are questionable at best. Hiring and firing practices are suspect, staff members and personnel issues are routinely discussed at leadership/directors meetings, and bully tactics are frequently used to "manage" subordinates.

    Cronyism is alive and well at GSKSMO, as personal friends, businesses and contacts of Board Members and Leadership Team (CEO & VPs) members are hired as staff and/or consultants and used for contract services, even though others may be more qualified. The culture is one of fear and distrust with high turnover.

    If you are considering working for this particular Girl Scout Council, my advice to you is to run and don't look back!

    Advice to ManagementAdvice

    Your values should reflect the values and mission of the organization. Currently, they do not.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Management does not follow the Girl Scout code

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Facilitator in Madison, WI
    Current Employee - Program Facilitator in Madison, WI

    I have been working at Girl Scouts USA full-time (more than a year)

    Pros

    Very good time off package
    Mainly female workforce
    Good mission: to build girls of courage, confidence & character who make the world a better place

    Cons

    Management will often say one thing & do another. Very little support & communication.
    Seems like a female "old boys club". Turnover is horrendous - at 1 year, I am considered a senior employee. When I brought this up to my supervisor, I was told that they planned for lower level employees to only stay for 2 years or less.
    Pay is very, very low. Especially considering the amount of work put in by employees.
    Workplace is less than professional. Supervisors manage worker time as if you are a fast food employee. I was written up to HR for being 2 minutes late on one day.

    Advice to ManagementAdvice

    Practice what you preach.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Unrealistic expectations and has not adapted to this generation of providers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Development Manager
    Current Employee - Community Development Manager

    I have been working at Girl Scouts USA full-time (less than a year)

    Pros

    If you're lucky to work directly with girls there is a direct benefit

    Cons

    Top heavy for a non profit, no training given to staff, unrealistic expectations and goals

    Advice to ManagementAdvice

    Train the middle and upper management. Value your employees, yeah its terrible pay but it's not even worth it if you can't support or value your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Great, caring staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time (more than 3 years)

    Pros

    The girls are the number one priority

    Cons

    Upper Management has changed over the past year and the new focus for her is dollars. She does keep the girls in mind but only because she is obligated to do so.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful

    Doesn't Live Up to Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fargo, ND
    Former Employee - Anonymous Employee in Fargo, ND

    I worked at Girl Scouts USA full-time

    Pros

    The best thing about working at GSDH was the staff - without my teammates, I would have left this job long before I actually did.

    Cons

    This was an awful place to work due to lack of proper management and lack of professionalism and support from Headquarters. Employees were treated with a lack of respect and as if their opinions and professional ideas did not count or weren't good enough. Staff were talked down to by direct management. Management, particularly Headquarters, did not support employees when issues were discussed.

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful

    Will crap stick to the wall if you throw it with enough force?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Girl Scouts USA part-time (more than a year)

    Pros

    Girl Scouts are upstanding, inspirational human beings, and the majority of volunteers that I interacted with were wholly dedicated to the organization's mission and invested in these girls' lives.

    Cons

    Let's get the petty stuff out of the way: The pay sucks. There's no room for advancement. No career development. Micromanagement from the top-down. No trust in lower level employees or in volunteers. No guidance provided to new employees. No vision for what the organization should be. Staff turnover is very high and morale is nonexistent. Office politics are brutal, with staff members being more than willing to build their careers on the backs of their colleagues. Some staff members exceed their goals and have their accomplishments ignored, while others miss their marks by huge margins and are still kept on staff year after year. A half-hearted attempt at strategic planning is underway at the moment, but so far it's only resulted in a major facility/program being shuttered due to under-use and the Legal team being fired. Nearly every high-profile, glitzy fundraising event turns in a financial loss for the organization. The new CEO seems to mean well, but after six years of losing at least $1M a year, this organization needs a complete overhaul before it bleeds to death, starting with most of the C-Team.

    But even worse than that? The Chicagoland council doesn't know its audience. Upper management has no idea who these girls are, in part because the potential audience is so enormous (population-wise and demographically), and they have no interest in figuring out how they can better serve girls. They don't care to distinguish between rich North Shore suburbanites, working class Indianans, and their diverse urban audience--programming, marketing, and membership use a one-size-fits-all approach that misses so many girls who'd otherwise love the Girl Scouting experience. The board makes decisions without asking those served by the organization, and management follows in lockstep without questioning the wisdom. The rest of us fight for the scraps, trying anything we can think of allowed by our limited resources to attract girls and constantly failing.

    The Girl Scouts of Greater Chicago and Northwest Indiana doesn't serve girls, it serves itself.

    Advice to ManagementAdvice

    Place most of the management team under professional development plans with concrete benchmarks for improvement, or termination will be the result.
    Imbue all staff with the autonomy to do their jobs; end the micromanagement. A C-Team member doesn't need to approve decisions made by entry level staff.
    Increase professional development opportunities, promote from within, and end interdepartmental competition for revenue.
    Reinforce the mission and remind everyone CONSTANTLY to be a sister (or brother) to every Girl Scout. Find meaningful ways to eliminate the toxicity of the office culture. Hold all employees to the same set of standards.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful

    They don't care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager in New York, NY
    Former Employee - Accounting Manager in New York, NY

    I worked at Girl Scouts USA full-time (more than 3 years)

    Pros

    I made it out alive

    Cons

    They say one thing and do another

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Great co-workers but management needs work - a lot of work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Girl Scouts USA full-time

    Pros

    The culture until a few years ago was great but not anymore. There had been 4-day work weeks which was great for being able to work while enjoying family time. It's now a very hostile work environment, negative culture, pay cuts, no raises and 6 day work weeks are common with a very strict "no comp time" policy for all salaried workers (which conveniently, is about 95% of staff). Sadly, this council is a poor representation for Girl Scouting.

    Cons

    The council had a great culture and work-life balance but that quickly changed when the current CEO was brought on board a few years ago. Staff is constantly re-structured because management has no clue what to do and won't stick with any one structure for more than 6 months. The majority of staff is extremely unhappy and constantly leaving and there is absolutely no opportunity for upward movement. Also, the pay is below industry standard - and that's comparing non-profits!

    Advice to ManagementAdvice

    Bottom line - respect your employees. Sadly, I think this will only ever change if the leader at the top is removed. She's a cancer to the organization and it will continue to do worse with her as the leader.

    Doesn't Recommend
    Negative Outlook

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