Girl Scouts USA

  www.girlscouts.org
  www.girlscouts.org

Girl Scouts USA Reviews

Updated October 30, 2014
Updated October 30, 2014
205 Reviews
2.9
205 Reviews
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Girl Scouts USA CEO Anna Maria Chávez
Anna Maria Chávez
38 Ratings

Review Highlights

Pros
  • You get a chance to be a contributor and feel like you are making a difference (in 11 reviews)

  • The work-life balance is unlike anything I have ever seen before (in 6 reviews)


Cons
  • Upper management exhibits a double standard that contradicts the goals of the organization (in 15 reviews)

  • Exceptionally disorganized- even for a non-profit (in 13 reviews)

More Highlights

50 Employee Reviews Back to all reviews

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  1.  

    Lost focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time

    Pros

    Time off policy is liberal, when you can take it.

    Cons

    Time off policy is liberal, when you can take it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Helps the girls, but not the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Girl Scouts USA full-time (less than an year)

    Pros

    A culture of female empowerment and making the world a better place. Lots of energetic, friendly people doing their best. Always fun to meet the girls and the volunteers. I love that Girl Scouts includes ANYone who identifies as a girl, and they really promote diversity.

    Cons

    Exceptionally disorganized- even for a non-profit. Very top heavy, with lots of "managers" and "directors" who really just ended up making everything more complicated and difficult than necessary. Everything hinges on cookie sales, which is not a great plan. Salaries are terribly low.

    Advice to ManagementAdvice

    Cut out a lot of the middle/upper management that just creates a lot of layers but doesn't actually do anything with the girls or volunteers. Find other sources of income. More training for employees. The salaries are not at all competitive.

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Wonderful Organization for Girls!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Girl Scouts USA full-time

    Pros

    Passionate co workers and rewarding to see your work in action.

    Cons

    No work-life balance. Challenging management, no opportunity for growth

    Doesn't Recommend
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  5. 3 people found this helpful  

    Program Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time (less than an year)

    Pros

    -flexible schedule
    -summer hours
    -vacation time, sick days, and personal days
    -Some thoughtful co-workers

    Cons

    -Lack of communication: You'll never know where you'll be on certain days. You might have to go deliver a program on short notice such as clocking in and being told there's a new program to start in an hour. No consideration of prep-time or regard to having a life. You might go to a program at a community center, for example, and the director won't even know why the program specialists are there, because the supervisors failed to properly coordinate a schedule.

    -Management: The "managers" do not know what proper managing is. It's really just a title. They all need professional development on how to speak to employees, delegate tasks and communicate concerns. All need diversity training.

    -No room for growth: Majority of the workers are those who have been there for many years and do not want to budge on their ideas on Girl Scouts. They are not openly accepting of new ideas on the progression of the organization. This is the digital age. Girls are not completely sold on selling or buying cookies anymore. The organization needs a revamp on how to run the organization to cater to the times and generation.

    -Favoritism: Lots of gossip and bad-mouthing of people. Managers speak about employees to other employees who are not managers. Managers show who they like over who they don't making the person who gets the bad end of the stick the run-around all the time. Some are very nosey, which violates employee's privacy.

    -What happened to the mission statement?: Your morale for the Girl Scout mission is immediately shot down once you've discovered that it's all about numbers and increasing membership. It's not about serving girls. It's about keeping the number up. There are over 1500 girls in our council who are WAITING to be placed in troops; however, we are focusing on attaining more girls to make goal. The organization is understaffed to serve the girls who are patiently waiting to be served. The programs are ran poorly, because again the quality of the program isn't important. It's getting the names of the girls to get registered.

    Advice to ManagementAdvice

    -Treat everyone with respect.
    -Be considerate of workers' time.
    -Accept new ideas.
    -Give an advanced schedule.
    -Communicate DIRECT tasks and instructions. Everyone is running around like chickens.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    It all went downhill.

    • Senior Management
    Former Employee - Graphics and Publications Manager in Salt Lake City, UT
    Former Employee - Graphics and Publications Manager in Salt Lake City, UT

    I worked at Girl Scouts USA full-time (more than 3 years)

    Pros

    Doing a job where you can help build girls of courage, confidence and character is rewarding.

    Cons

    Lots of drama, bureaucracy, and fighting for power amongst the staff, especially the leadership team.

    Advice to ManagementAdvice

    Start advocating more for the girls than for your own power.

  7. 2 people found this helpful  

    Bureaucratic

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Troop Leader
    Former Employee - Troop Leader

    I worked at Girl Scouts USA (less than an year)

    Pros

    Girl Scouts provides a great opportunity for girls to develop socially and acquire an appreciation for the world around them.

    Cons

    There are a significant number of rules, which, while understandable to protect against liability, significantly hamper the leaders' ability to involve girls in fun and unique learning adventures. The red tape for any activity is highly restrictive, in many cases requiring at least 6 weeks notice and council approval. There is little appreciation aside from lip service from council (members of which are paid), of the volunteer nature of troop leader positions.

    Despite the micromanagement from council, those at council responsible for cookie sales--the bread and butter for Girl Scouts--repeatedly botched the timely and accurate ordering and delivery of cookies.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Girl Scouts USA full-time

    Pros

    Helping with volunteers is rewarding

    Cons

    Management is terrible, goals are usually unrealistic, work more than 40 hours and they dont like to give you time back

    Advice to ManagementAdvice

    Take better care of your recruiters, they are the reason you have a job.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Working at Girl Scouts Western Pennsylvania

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Girl Scouts USA full-time (more than 3 years)

    Pros

    Mission of the organization is outstanding, long history and manager level staff is very dedicated and you can't find better volunteers anywhere. Getting to positively impact the lives of girls and to help them on their path to leadership is amazing and rewarding.

    Cons

    Executive leadership is poor and rarely focuses on the mission of the organization. In the almost four years that I woked for GSWPA, the CEO never once spoke about her vision for the girls we serve or helping girls become future leaders. She only talks about revenue generating girls and non-revenue generating girls. Also no commitment to serving girls from poor or other disadvantaged backgrounds. Very frustrating for those whose work was based on principal, mission and the desire to serve.

    Advice to ManagementAdvice

    Focus on the mission. If you are successful there, the "revenue" will reflect that success.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Great goals and mission, but leadership was lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Events Specialist
    Former Employee - Events Specialist

    I worked at Girl Scouts USA (less than an year)

    Pros

    -Great goals and mission for future female generations
    -Your birthday is always a holiday, so you get it off.

    Cons

    -They will try to find ways to keep you at 40 hours (if hourly) by not including travel time, and not including work lunches/dinner as time on the clock, etc.
    -High turnover rate, which causes ambivalent attitude towards new workers
    -Management holds themselves to a different standard than employees, you must go above and beyond while they promise things they won't fulfill

    Advice to ManagementAdvice

    Encompass and perpetuate the values of the organization. If you want to build girls of courage, confidence and character be adults of courage, confidence and character.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Girl Scouts is going in the wrong direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Girl Scouts USA full-time

    Pros

    Most co-workers & volunteers were great. Made some life long friends. Vacation time was better than average.

    Cons

    Low pay. No raises for the last 3 years. No room for advancement. Upper management needs to be removed, all of them, and start over. Way too much favoritism. Letting go of great staff at the "bottom" instead of looking at the top.

    The image for this organization is going down hill. GSUSA forcing the mergers was the beginning of the downfall. Taking 7 councils and merging them into 1 ruined former successes.

    Advice to ManagementAdvice

    Remember who is on the front line with the volunteers. Recognize these people. You are nothing without them. Put your egos aside. Get out of your offices and get down in the trenches and really see what the "little people" do. Then take a look in the mirror and reflect on yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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