Girl Scouts USA

  www.girlscouts.org
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Girl Scouts USA Reviews

Updated August 11, 2014
Updated August 11, 2014
181 Reviews

3.1
181 Reviews
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Girl Scouts USA CEO Anna Maria Chávez
Anna Maria Chávez
30 Ratings

Review Highlights

Pros
  • You get a chance to be a contributor and feel like you are making a difference (in 10 reviews)

  • Great mission, some fabulous people, great learning opportunity (in 9 reviews)


Cons
  • It's non-profit pay, so there's that (in 12 reviews)

  • Upper management exhibits a double standard that contradicts the goals of the organization (in 11 reviews)

More Highlights

44 Employee Reviews Back to all reviews

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  1.  

    Program Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -flexible schedule
    -summer hours
    -vacation time, sick days, and personal days
    -Some thoughtful co-workers

    Cons

    -Lack of communication: You'll never know where you'll be on certain days. You might have to go deliver a program on short notice such as clocking in and being told there's a new program to start in an hour. No consideration of prep-time or regard to having a life. You might go to a program at a community center, for example, and the director won't even know why the program specialists are there, because the supervisors failed to properly coordinate a schedule.

    -Management: The "managers" do not know what proper managing is. It's really just a title. They all need professional development on how to speak to employees, delegate tasks and communicate concerns. All need diversity training.

    -No room for growth: Majority of the workers are those who have been there for many years and do not want to budge on their ideas on Girl Scouts. They are not openly accepting of new ideas on the progression of the organization. This is the digital age. Girls are not completely sold on selling or buying cookies anymore. The organization needs a revamp on how to run the organization to cater to the times and generation.

    -Favoritism: Lots of gossip and bad-mouthing of people. Managers speak about employees to other employees who are not managers. Managers show who they like over who they don't making the person who gets the bad end of the stick the run-around all the time. Some are very nosey, which violates employee's privacy.

    -What happened to the mission statement?: Your morale for the Girl Scout mission is immediately shot down once you've discovered that it's all about numbers and increasing membership. It's not about serving girls. It's about keeping the number up. There are over 1500 girls in our council who are WAITING to be placed in troops; however, we are focusing on attaining more girls to make goal. The organization is understaffed to serve the girls who are patiently waiting to be served. The programs are ran poorly, because again the quality of the program isn't important. It's getting the names of the girls to get registered.

    Advice to ManagementAdvice

    -Treat everyone with respect.
    -Be considerate of workers' time.
    -Accept new ideas.
    -Give an advanced schedule.
    -Communicate DIRECT tasks and instructions. Everyone is running around like chickens.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Bureaucratic

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Troop Leader
    Former Employee - Troop Leader

    Pros

    Girl Scouts provides a great opportunity for girls to develop socially and acquire an appreciation for the world around them.

    Cons

    There are a significant number of rules, which, while understandable to protect against liability, significantly hamper the leaders' ability to involve girls in fun and unique learning adventures. The red tape for any activity is highly restrictive, in many cases requiring at least 6 weeks notice and council approval. There is little appreciation aside from lip service from council (members of which are paid), of the volunteer nature of troop leader positions.

    Despite the micromanagement from council, those at council responsible for cookie sales--the bread and butter for Girl Scouts--repeatedly botched the timely and accurate ordering and delivery of cookies.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Great goals and mission, but leadership was lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Events Specialist
    Former Employee - Events Specialist

    Pros

    -Great goals and mission for future female generations
    -Your birthday is always a holiday, so you get it off.

    Cons

    -They will try to find ways to keep you at 40 hours (if hourly) by not including travel time, and not including work lunches/dinner as time on the clock, etc.
    -High turnover rate, which causes ambivalent attitude towards new workers
    -Management holds themselves to a different standard than employees, you must go above and beyond while they promise things they won't fulfill

    Advice to ManagementAdvice

    Encompass and perpetuate the values of the organization. If you want to build girls of courage, confidence and character be adults of courage, confidence and character.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Girl Scouts is going in the wrong direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    Pros

    Most co-workers & volunteers were great. Made some life long friends. Vacation time was better than average.

    Cons

    Low pay. No raises for the last 3 years. No room for advancement. Upper management needs to be removed, all of them, and start over. Way too much favoritism. Letting go of great staff at the "bottom" instead of looking at the top.

    The image for this organization is going down hill. GSUSA forcing the mergers was the beginning of the downfall. Taking 7 councils and merging them into 1 ruined former successes.

    Advice to ManagementAdvice

    Remember who is on the front line with the volunteers. Recognize these people. You are nothing without them. Put your egos aside. Get out of your offices and get down in the trenches and really see what the "little people" do. Then take a look in the mirror and reflect on yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Ineffective Leadership Leading To Poor Results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bedford, NH
    Current Employee - Anonymous Employee in Bedford, NH

    Pros

    Wonderful volunteers with a passion for the girls, century of tradition. Founder Juliette Low is a powerful role model and was a visionary. Great organization that empowers girls.

    Cons

    Too many changes in a hand full of years confuses volunteers and staff. Some good staff gone because they weren't appreciated or were undermined. Some departments not effective because supervisors don't lead or train those under them. Little appreciation for jobs well done- morale low. Programs cancelled with no notice. Favoritism with board and staff. Board is not effective. (But hard to get members). Conflicts of interest including HR. Job openings not posted- people just moved around or jobs changed. Strategy planned but not followed thru.

    Advice to ManagementAdvice

    Practice what Girl Scouts promise. Yes it's a nonprofit but it used to be fun to work for. Hold leadership accountable for their departments. Don't spend money on consultants to tell you what staff can tell you if asked. When people leave interview them (board) to see why. Keep confidences. Indecision leads to more rumors and unstable work environment.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    A lot of work for very little pay. No room to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Manager  in  Atlanta, GA
    Former Employee - Membership Manager in Atlanta, GA

    Pros

    Flexible schedule because you work such strange hours (weekends, nights, days). Half days on Fridays.

    Cons

    No money for anything (program, paycheck, benefits, office). Half of the office staff always work from home. Little personal time because you work Nights and weekends as well as during the week. High turnover because the pay is awful.

    Advice to ManagementAdvice

    I would meet with all employees and ask how their supervisors are doing. Offer better benefits like days off instead of purchasing cheap retail items to give as incentives. Pay those who do a great job - otherwise you lose good employees. Quit coming up with millions of different programs to push and focus on a few at a time so everyone is on the same page.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Disconnect between management and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Meaningful work, making a difference in the lives of girls, networking with community organizations, great leadership opportunity for girls, great mission.

    Cons

    Long hours/evenings and weekends with no overtime compensation for all of the extra work. Very stressful work load. No cleaning service. Employees have to clean their own offices. The turnover rate is high but they are not refilling the positions thus the work is redistributed to add to our already overwhelming workload. Management is very numbers driven. All they care about it the number of members, number of cookies sold, number of grants and donations, etc. Employees are working really hard but it's never enough.

    Advice to ManagementAdvice

    Be more considerate of the staff. Be more appreciative of the staff. Focus on quality as opposed to quantity all the time.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Management is poor. Bare minimum is done just to get by & leaves lower employees looking bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits and time off. The new CEO has great vision and work ethics but it will take a few years to turn this ship around.

    Cons

    No room for growth. Low pay. Majority of management is new with no experience. While the CEO has great vision it has failed to trickle down to all employees because the middle management doesn't pass the info along. Internal communication is awful!

    Advice to ManagementAdvice

    Become familiar with the organizations policies. Listen and trust your employees. Know your employees backgrounds: past employment, education etc. Executive level: ensure your managers have supervisory experience. Be more hands-on when it comes to your employees.

    Doesn't Recommend
  10.  

    Worked there over 20 years

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The mission of empowering girls is important and is at the heart of the organization and its councils across the country.

    Cons

    The work-life balance is non-existent. There were entire weeks when I couldn't be sure of when I would get home. There is no respect for individuals, neither their time or knowledge.

    Advice to ManagementAdvice

    Walk the talk and model the culture and values. Have respect for those who have been there before you, not just the staff you hire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    If You Value Your Sanity, Stay Far Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Series and Events Pathways  in  Pittsburgh, PA
    Former Employee - Manager, Series and Events Pathways in Pittsburgh, PA

    Pros

    Working with the girls and (the majority of the) volunteers was so rewarding. These experiences kept me engaged and fulfilled.

    Cons

    Severe disconnect between management and staff. Telling already overworked staff that "feeling overwhelmed is nothing more than poor time management" does nothing but decrease already poor morale.

    The mission of the organization and the way business is conducted does not match.

    Advice to ManagementAdvice

    Please take a step back and and realize the mission of the organization is to serve girls and volunteers, not just to collect a paycheck via cookie sales at the expense of your troops.

    Doesn't Recommend
    Negative Outlook

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