Girl Scouts USA Reviews

Updated March 21, 2015
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Girl Scouts USA CEO Anna Maria Chávez
Anna Maria Chávez
44 Ratings

55 Employee Reviews

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  1. Unsettling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Girl Scouts USA

    Pros

    Its mission is to promote girls and who can argue with that? Nice location in midtown Manhattan.

    Cons

    In its desire to remain viable, it's forgetting that character is important. This organization used to value its employees (especially those with experience) & treat them with respect. Now its attitude is change for the sake of change.

    Advice to ManagementAdvice

    Remember what (& who) made this a great company to begin with. If employees no longer see the heart & civility in this place it's hard to find reasons to stay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Two sides to a coin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Manager in Memphis, TN
    Current Employee - Membership Manager in Memphis, TN

    I have been working at Girl Scouts USA

    Pros

    Flexibility to learn various departmental roles.

    Cons

    Not valued as a membership manager
    Senior Team was power strucken with work overload for the ones doing the real work including volunteers
    Constant change in processes and team members with extremely high turn over
    No career advancement opportunities. Senior team does not expect any employees to stay more than 3 years.

    Advice to ManagementAdvice

    Value your employees. Pay them what they are worth. Value your VOLUNTEERS!!!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Good place to start your non-profit career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in Raleigh, NC
    Former Employee - Program Director in Raleigh, NC

    I worked at Girl Scouts USA

    Pros

    This is a great place to work if you are new to non-profit. You can learn how to interact with a non-profit Board of Directors, various levels of management and volunteers. There is a flexible schedule, most GS Councils work on the local school schedules. A lot of work is done out of the office, this is good if you don't like sitting behind a desk all day long. The benefits and vacation time are good, but not as competitive as they could be. There is a lot of hiring from within, so once you are in there is a lot of room to move up. Hands on experience everywhere, lots of interaction with girls, parents, and volunteers.

    Cons

    While there is a lot of hiring from within, room to move up is minimal. Many of the upper Exec and Chief Officers have been there for a long time and are far away from retirement. This is due to the Girl Scout pension plan that was restructured several years ago. Being hired can take up to three months and is often dragged out. There are often people in lower roles that are not qualified for their positions, lots of staff coming from different backgrounds. There is little training when you are first hired. It is more of a learning as you go mentality. Lots of flexibility in your weekly schedule due to the many nights and weekends you will be asked to commit to. This is especially true for Membership and Programming staff. The pay is very low and not competitive with other non-profits.

    Advice to ManagementAdvice

    Management should focus on hiring more staff with non-profit backgrounds and skills directly related to their jobs. The commitment to nights and weekends must be addressed to cut down on turnover. More PT staff can be brought on to do this. Volunteers are important to GS but cannot be relied on to do every aspect needed to the organization.

    Recommends
    Negative Outlook
    Approves of CEO
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  5. Very Clique-y

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Leader in Mahomet, IL
    Former Employee - Unit Leader in Mahomet, IL

    I worked at Girl Scouts USA

    Pros

    Great values, fun environment, love working with kids

    Cons

    Very clique-y, hard to get in from outside, hard to move up without extensive connections

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Highly political, high turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Just A Worker
    Former Employee - Just A Worker

    I worked at Girl Scouts USA full-time

    Pros

    Helping underprivileged girls get leadership training. Decent benefits.

    Cons

    a lot of turnover. Mid management and under have low salaries. Top dogs earning six figures while others get only minimum wage.

    Advice to ManagementAdvice

    No one wants to hear about Girl Scouts. Make it more exciting.

    Doesn't Recommend
    Neutral Outlook
  7. Great mission, little room for advancement, poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership in Chicago, IL
    Former Employee - Membership in Chicago, IL

    I worked at Girl Scouts USA full-time (more than a year)

    Pros

    The mission is great and working with the girls is the only reason I stayed as long as I did. Most of the staff are very nice people. Very generous paid time off: 3 weeks vacation, 2 weeks sick leave, 4 personal days and 10 paid holidays. Decent salary for a non-profit organization.

    Cons

    Hard to find time to use vacation/personal days because of hectic schedules. When hired, told that you have to be available "occasional" nights/weekends - reality is you wind up working nights/weekends 3/4 of the time as well as your regular daytime hours and since you're paid salary, there's no overtime for working 50-60 hour weeks. Telling employees to use flex time for work/life balance is all fine and good, except when supervisors/co-workers then complain that you're not there on time in the morning.
    The only constant in working for Girl Scouts is to expect change - I worked for Girl Scouts for 2 years and in that time the corporate action plan changed 3 times. Upper management between different departments does not communicate well and it winds up causing friction between the actual departmental staff when priorities are different and everyone is expected to help everyone else at their job. Little to no training when you start working there - you're pretty much thrown in and expected to sink or swim.
    Very little opportunity for career advancement. High turnover among staff and high expectations of volunteers leads them to burn out quickly.

    Advice to ManagementAdvice

    Be honest with employment candidates about the actual hours of the position and put together some kind of training for new employees that is actually relevant to their position.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. In School Scouting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In School Scouting Leader in Columbus, OH
    Former Employee - In School Scouting Leader in Columbus, OH

    I worked at Girl Scouts USA part-time (less than a year)

    Pros

    Work with inner city schools

    Cons

    Classes can be cancelled last minute from school

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  9. Kentuckiana Council has Resistance to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donor Relations Specialist in Louisville, KY
    Former Employee - Donor Relations Specialist in Louisville, KY

    I worked at Girl Scouts USA full-time (more than 3 years)

    Pros

    This review is for the Kentuckiana Council. Working with young women and seeing their enthusiasm. Giving back to community. Beautiful office space in Louisville, Kentucky. Wonderful campsites.

    Cons

    This review is for the Kentuckiana Council. So many employees had low morale, especially the long-timers who were resistant to GSUSA changes in programming, specifically the launch of pathways. The low morale infected new employees. The volunteers have too much power over senior management. Extremely high turnover.

    Advice to ManagementAdvice

    This review is for the Kentuckiana Council. Don't expect employees to stay just for their love of the mission. Treat them well, pay them competitively, and try to boost morale.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 3 people found this helpful

    Great mission, horrible execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Girl Scouts USA full-time (more than 5 years)

    Pros

    I got to work with the girls and the leaders. I truly felt like I was making a difference in their lives.

    Cons

    Every few months there was a new theme and reorganization. Truly felt like a game of corporate survivor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. In need of revamping their program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Troop Leader in Bakersfield, CA
    Former Employee - Troop Leader in Bakersfield, CA

    I worked at Girl Scouts USA part-time (more than a year)

    Pros

    This program teaches girls how to work together as a group and also to become confident women.

    Cons

    Upper Management is not very helpful. You get conned into starting a troop and then you're left trying to figure everything out.

    Advice to ManagementAdvice

    Management needs to stop thinking about themselves and help the troops.

    Doesn't Recommend
    No opinion of CEO

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