GlaxoSmithKline

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GlaxoSmithKline Reviews

Updated February 24, 2015
Updated February 24, 2015
70 Reviews
2.0
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GlaxoSmithKline CEO Andrew Witty
Andrew Witty
70 Ratings

Review Highlights

Pros
  • Good work life balance for the most part but does depend on local management (in 54 reviews)

  • Work environment is good in the sense people want to strive for the best (in 42 reviews)


Cons
  • like any pharma, very high pressure; tough to establish work-life balance (in 18 reviews)

  • Senior management is completely closed off from the rest of the company and has no idea what is going on (in 14 reviews)

More Highlights

70 Employee Reviews Back to all Reviews

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  1.  

    Great overall company for learning the Pharma Sales business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Detroit, MI
    Former Employee - Sales Representative in Detroit, MI

    I worked at GlaxoSmithKline full-time (more than 5 years)

    Pros

    Benefits are good. Training is top-notch and ranks at top Pharma companies. Sales training is very good and gives employees new to sales an excellent roadmap to follow. Work life balance is great if you are an efficient worker.

    Cons

    It is very hard to get noticed in a company that is this large. Your are dependent on your manager. Managers are trained to be "Box-checkers" and will grade as such. This is challenging because a true sales person knows that you cannot follow a script exactly every single time which is what a lot of managers require.

    Advice to ManagementAdvice

    Listen to your reps. While sales are obviously important, rolling it up into "Best Practices" and expecting everyone to sell in an extremely similar fashion is doing your sales teams a dis-service. Make sure that your employees know that they are not just a number.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Don't bother!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline full-time (more than 3 years)

    Pros

    Large company with strong MSL teams
    Payer market involvement high

    Cons

    Worst managers and directors at RTP MI
    Large downsizing across company
    Poor morale

    Advice to ManagementAdvice

    Stop hiring internal managers that are horrible and promoting them!

    Doesn't Recommend
    Negative Outlook
  3.  

    Once a GREAT Company, Could Still Be a GREAT Company...but Hitting Bottom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline

    Pros

    The Best People I have worked with in the industry, both in the Hospital and field. Launched many Great Medicines over the years and I loved being the leader in respiratory medicines.

    Cons

    Senior leadership could not manage through adversity, could only double down on their mistakes. Placed to much emphasis on call activity and Metrics which made representatives chase calls to make their numbers. This environment did not show the importance of waiting a very important physician out to make a call. Could only see the short term wins on call activity.

    Advice to ManagementAdvice

    Get back to selling and recognize account managers and representatives on their accomplishments. Pay them on Sales, we are still a sales organization.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great company that is now struggling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Durham, NC
    Current Employee - Manager in Durham, NC

    I have been working at GlaxoSmithKline full-time (more than 10 years)

    Pros

    Good mission and compensation package

    Cons

    Lack of leadership; Poor prospects

    Negative Outlook
  6.  

    The company used to be an outstanding company, but a change in upper management has created a era of distrust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Systems Account Manager in Dallas, TX
    Current Employee - Health Systems Account Manager in Dallas, TX

    I have been working at GlaxoSmithKline

    Pros

    The products are outstanding products

    Cons

    Personal growth is not as attainable as it has been in the past

    Advice to ManagementAdvice

    Realize the importance of the outstanding Representatives you use to have

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Only promoting from the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager
    Current Employee - Category Manager

    I have been working at GlaxoSmithKline full-time (more than a year)

    Pros

    There are a lot of great people who work at GSK. They are smart, fun and energetic people. The company has a good ethos and tries to do the right thing for its patients and its shareholders. The work environment is pretty good and people want to help others. The pay is outstanding and the work/life balance is good.

    Cons

    There is a reason GSK has been hit with a lot of scandals. The company is incongruent with itself. The company empowers people only to say no and rarely yes. In some cases, even very low level employees can say no and derail a project wanted by senior leadership. Therefore, even when it is the correct action, employees are sometimes forced to go around standard protocol to achieve success. When this is the norm, scandals are inevitable.

    Advice to ManagementAdvice

    Empower your people to say yes. Dissension is ok and a part of business. However, if everyone but one person agrees something is the correct action, it probably is and with the mitigating factors should be taken. It will cause less people to work around the system. The company also has "empires" that exist outside its core function. These empires are in non-profit production sections of the business and need to be eliminated

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Ineffective Patient First Program due to CIA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GlaxoSmithKline

    Pros

    Training and benefits are generous. Having a job that is meaningful for patients.

    Cons

    Lack of integrity, transparency and respect for their people.

    Advice to ManagementAdvice

    Live out your stated values.

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    Experience varies widely depending on the department you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Durham, NC
    Former Employee - Marketing Manager in Durham, NC

    I worked at GlaxoSmithKline

    Pros

    Salary, Benefits, Very smart and talented people work there.

    Cons

    Very little HR presence so no one to go to if there is a problem. If you try to report concerns or issues (including compliance issues) then you experience retaliation from management.

    Advice to ManagementAdvice

    Get rid of nepotism - hire people based on merits not on who they know. Hire from within. Listen to your mid and low level employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline full-time (more than 10 years)

    Pros

    rewarding career for past 15 years.

    Cons

    compnacy becoming too legal oriented and very burecratic. currently undergoing major restructuring with 900 + to be laid off by end of first quarter 2015

    Doesn't Recommend
    Negative Outlook
  11.  

    Big Pharma Shrinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Research Triangle Park, NC
    Former Employee - IT Project Manager in Research Triangle Park, NC

    I worked at GlaxoSmithKline

    Pros

    The salary and benefits at GSK are very good. The people that work there have long tenures and it would be difficult to find someone who has been there less than 5 years.

    Cons

    Big pharma is shrinking due to patent cliffs for products and lack of investment in organic growth. There is also major outsourcing activities which all combined lead to constant layoffs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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