GoDaddy Reviews

Updated September 3, 2014
Updated September 3, 2014
274 Reviews
3.1
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
102 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 24 reviews)

  • Good hourly base pay, good benefits if you're single (in 24 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 18 reviews)

  • Though, given the amount of time it's been since I was there - that may have changed (in 6 reviews)

More Highlights

42 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Current Employee in Customer Sales and Support. I have been here a year and a half.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales and Service Consultant  in  Gilbert, AZ
    Current Employee - Internet Sales and Service Consultant in Gilbert, AZ

    I have been working at GoDaddy full-time for more than a year

    Pros

    If you enjoy being chained to your desk and on the phone 82% of every day (emailing customers counts against this), have no morals, go home feeling good about screwing not only your peers, but the customers over, and would put yourself in the same category as the slimiest used car salesman, then this is the place for you.

    Cons

    This job is very stressful. I leave the office exhausted daily. I left a good job to come to Godaddy under false pretenses. I was told it was a fun environment and I would make 20K more. It was a fun environment and I did make more for the first few weeks. Since they brought in new leadership to bring about the IPO things have gone downhill quickly. They have lowered our pay three times since I started. The last pay decrease we had a meeting with our director he praised us for having record sales numbers. In the next breath he told us that because we exceeded sales goals we also exceeded payroll budget because we are paid on commission. Instead of increasing payroll budget the decision was made to decrease our pay by 20%. When we brought up or concerns he said that the top reps will only miss out on $1K per paycheck and that he is OK with that. He said that those who do not like it can go find a different job that pays the same, inferring that we are not qualified. Well Tom, if godaddy hired you to push out all of your best people, the people that made godaddy what it is, and bring morale to the depths of despair, then you should get a raise sir. That is if the budget allows for it...

    Advice to ManagementAdvice

    Prepare yourselves for a bumpy ride. Morale is in the toilet and everyone that I talk to is looking for a new job. I wasted a year and a half trying to stick it out, hoping that things would go back to the way they were before when Parsons ran the place, but I can't wait any longer. I found that better job and my last day is tomorrow. I won't be the last good rep that is lost to greener pastures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    The home of "you won't get paid on that"!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative  in  Tempe, AZ
    Former Employee - Technical Support and Sales Representative in Tempe, AZ

    I worked at GoDaddy full-time for more than a year

    Pros

    Health insurance starts day one "ish".

    Cons

    They raised inbound call center staff pay from 13.75 to 15.00 an hour and then got rid of most commissions. I have said this since my first job ever "when an employer changes the pay plan the house ALWAYS wins.". The cheap food sucks. There is always one out of 14 metrics that stops you from even interviewing for the next rung on the ladder. They sell domains but do not pay on them!!! I sold $3,000 in domains in one day (ZERO commission on that) and my boss kept walking around smiling stating that it was a great tear booster. I would love to boost his tear count.

    Advice to ManagementAdvice

    You already put share holders ahead of employees and you have not even been approved to go public! Nice $600,000,000 loss over the last two years. Employees brought in $2,000,000,000 and management blew $2,600,000,000 over the past two years. Get rid of your FREE products since that is over 50% of your tech calls. Bring back proper commissions. "Well domains are cheap we should not have to pay on them." A one dollar domain at 15% commission would put .15 in an employees pocket and you blow 1.3 billion a year. I just want my $450 you cheapskates!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Worst Job Experience in my Life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cdt  in  Gilbert, AZ
    Former Employee - Cdt in Gilbert, AZ

    I worked at GoDaddy full-time for less than a year

    Pros

    Cool coffee machines and cheap food.

    Cons

    Have you ever seen the movie boiler room...enough said. The place is a scam at best. If I hated you, I still would not recommend them as a reputable organization to work for.

    Advice to ManagementAdvice

    Learn how to be leaders and inspire people to do better. Most managers do not know their but from a whole in the ground.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Worst work experience of my life. DO NOT WORK FOR THIS COMPANY.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative  in  Tempe, AZ
    Former Employee - Technical Support and Sales Representative in Tempe, AZ

    I worked at GoDaddy full-time for less than a year

    Pros

    It was beneficial to learn about DNS, MX records, IP addresses, web building, and all the little intricacies of what makes the web go-round. All this was TOUCHED upon in training that lasted 2 weeks (they're trying to cut this down) which is NOT enough time to know how to do your job.

    Cons

    All they care about is sales which is SO hard to do when people are calling in because the products they purchased aren't working. It doesn't matter if you have good customer support. The guy next to you can be treating a customer like crap, but as long as he makes a sale he's the model employee.

    Advice to ManagementAdvice

    It's EXTREMELY frustrating when you have an irate customer on the phone and the supervisors are walking around throwing footballs to each other and giggling like a bunch of idiotic jocks- which is what they are. I'm pretty sure GoDaddy gets their management by recruiting from fraternities. This is a TOXIC psychological environment- do not work here unless you want to be constantly stressed. They will rope you into weekly meetings just to tell you how disappointing you are. There are many calls that come in that you will not know how to fix- you will find yourself running around the call center trying to find the right answers but nobody seems to really want to help, so you have to hound people. I had a supervisor refuse to help me once because he had decided he didn't feel like learning the newest version of a product. Speaking of bad supervisors, in the short 3 months I stuck it out here, I went through four supervisors. FOUR. That's less than one per month!

    If a customer calls in and you have no idea how to fix it, you have to pretend that you do. You have to BS the customer and hope that you can figure it out. Not to mention, it does not matter how long you have worked for them- your job is ALWAYS at risk. If you do not consistently sell $1000 a day, they will put you on probation. If you don't get your numbers up, you're gone. During my second month at this company I found a coworker on my team who had been with GD for 3 years in the lunch room shaking because he had just barely evaded going through ANOTHER probation. This company is not worth it. No one should be made to feel inadequate on a day to day basis when we're all just trying to do our best to be honest, hard-working people. There are so many jobs out there that don't require a degree where you can make this money and then some. Quitting GoDaddy was one of the best decisions I have ever made, and I love the job I have now. If you're having trouble finding a job, try a placement agency! Anything but this torture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    GoDaddy Response

    Aug 11, 2014Customer Care Talent Acquisition Director

    Thank you for the passionate feedback!

    We do everything we can to make the environment an engaging and fun place to work. One of our values, Live Passionately, reflects that and is encouraged so
    ... More

  6.  

    Horrible, sexist atmosphere (Cedar Rapids, IA location).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer  in  Cedar Rapids, IA
    Former Employee - Graphic Designer in Cedar Rapids, IA

    I worked at GoDaddy full-time for less than a year

    Pros

    None at all, sorry to say.

    Cons

    Incompetent management, completely dysfunctional, no guidance from superiors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    It USED to be a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cdt  in  Gilbert, AZ
    Former Employee - Cdt in Gilbert, AZ

    I worked at GoDaddy full-time for more than 5 years

    Pros

    No pros. GD used to be the best place to work for now it's the worst. I would not recommend this place to anyone. Stop treating your employees like they are stupid. They can see right through your lies.

    Cons

    You used to be able to work hard and be able to see it on your paycheck. Now they want you to work even harder and take away 90% of your commission. New management sucks and they pocket every dime they can.

    Advice to ManagementAdvice

    Stop taking money away from your employees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Bob leaving was the worst thing - KKR & Silver Lake will destroy all positives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at GoDaddy full-time for more than 8 years

    Pros

    All my pros are "Used to be" pros - benifits are no longer outstanding, now comparable or worse than everyone else, including insurance and PTO. Unless you are in the Technical/Corporate side of things then forget working from home, or getting days off.

    Cons

    Leadership is reactive not proactive, they don't listen to customers or employees. Everyone is just "I don't want to get fired this week" - not excited or thrilled to be there anymore. After almost a decade there the new management killed the spirit. Sales agents must be shady in order to even dream of the bonuses that used to be incredible and reachable. Money Grubbing is the best word I can use to describe the management now.

    Advice to ManagementAdvice

    Just stop or sell the company already.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Wasted 9 months getting nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Sales and Service Consultant  in  Tempe, AZ
    Former Employee - Internet Sales and Service Consultant in Tempe, AZ

    I worked at GoDaddy full-time for less than a year

    Pros

    Awesome people on my team and SOME supervisors are very helpful and understanding. I learned more than I'd ever thought I'd learn, especially considering this we my first tech support job.

    Cons

    Notice I said "some" supervisors? Yeah probably less than 20% of the management is nice like that. I had 2 supervisors while I was there and the 2nd one was so awful, she was the main reason I left Go Daddy. First of all, DON'T BELIEVE THE HYPE. In training, they make it sound like sales aren't that important and everything will be easy and it's not hard to move up or switch to a different department. This is a total and complete lie. I tried to switch departments 5 times, and was denied every single time. Also, this is completely a SALES job. They pretend to care about customer surveys and tech support, but in my whole time there, the only thing I ever got in trouble for was low sales numbers. They NEVER cared that I had consistently had the best customer reviews on my team and the least complaints, ALL THAT MATTERS IS THE $$$. Combined with the constant verbal abuse, managements' complete lack of knowledge about the products they push us to sell and the insane amount of time you're expected to be on the phones, it made for one of the worst job experiences I've ever had.

    Advice to ManagementAdvice

    Stop trying to force people to rush through calls if there's no obvious sales opportunity because those customers just end up calling back even more pissed off that their problem didn't get fixed. Also, a total re-vamp of leadership is definitely needed. Get some people in the ranks who actually know products, are willing to help their reps and won't run away from a sup call!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Used to be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ

    I have been working at GoDaddy full-time for more than a year

    Pros

    Good health insurance packages, used to be a fun environment. Made good friends.

    Cons

    No commitment to the employees, no second chances, horrible management, IPO focused and nothing else matters.

    Advice to ManagementAdvice

    Be there for your employees, back them up when they merit it, and be available - less meetings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    It was the best of times... It was the worst of times...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales and Support  in  Tempe, AZ
    Former Employee - Inbound Sales and Support in Tempe, AZ

    I worked at GoDaddy full-time for more than 3 years

    Pros

    Coworkers. You will form some of the best relationships with people that work there. I would not give up the friendships gained.

    In the beginning it was amazing, I never had a job that I was excited to wake up and go to work before.
    But I guess all good things must come to an end right?

    Cons

    Management. Leadership.
    If you are great at wearing that fake smile and pretending you are there for your employees then you are perfect candidate for the leadership career path. Prerequisites are not knowing your rear from a whole in the ground and the ability to go in dry with little to no remorse.

     It's no longer what's best for the customer and employee, it's all about money. Everything went downhill as soon as Bob was forced out of the picture.

    Advice to ManagementAdvice

    C3 Managers, you are dealing with peoples lives here, not drones. It's no wonder this company has such a high turnover rate. Do what's right for the employee, they will then go out out of their way to help the customers, which will then naturally cause the company to profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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