GoDaddy Reviews

Updated August 21, 2015
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2.0
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GoDaddy CEO Blake Irving
Blake Irving
25 Ratings

Pros
  • The company has great benefits, (in 31 reviews)

  • There are good benefits and there are always opportunities for growth (in 23 reviews)

Cons
  • Overall its just a glorified call center (in 24 reviews)

  • They spend an inordinate amount of time on HR processes and studies only to throw much of the data away; again perception (in 6 reviews)

More Pros and Cons

73 Employee Reviews

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  1. Helpful (1)

    Move Along

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Health benefits, vacation time, sick time.

    Cons

    Being female and working at Godaddy means you get belittled and sexually harassed by your colleagues. Of course, if you say anything, HR gets involved, and it's not difficult to figure out who made the complaint seeing as how there are only a small number of females working in the company.

    Advice to Management

    Stop making bonus possibilities harder to reach.

    GoDaddy Response

    Aug 30, 2015 – Director, People Operations

    At GoDaddy, we take respect for all employees extremely seriously and ensure that appropriate steps are taken to investigate and respond to situations that contradict this. I am personally saddened ... More


  2. Technical Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay for the work that you do

    Cons

    Very little room for advancement.

    Advice to Management

    stop micro managing.


  3. Helpful (1)

    Didn't enjoy it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time (Less than a year)

    Pros

    Decent salary, large company benefits.

    Cons

    The management style of the team I was on was less than great... too many people were assigned to a part of a project which created conflicts on an already stretched timeline. Too much focus on Jira tasks, not enough on code quality or review.

    Advice to Management

    Go beyond testing as a statistic and implement quality reviews. Stop trying to assign multiple teams to a part of a project when the reality of a timeline won't fit the management desires.


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  5. Helpful (5)

    Good Company, Employees Deserve better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales in Gilbert, AZ
    Former Employee - Outbound Sales in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy (More than 3 years)

    Pros

    Lots of contests, Continuous Training, Early Earning potential, Healthy lunch program, Cool Christmas party, Nice new tempe az location

    Cons

    Favoritism is rampant, Departmental bonus payout limits, Management Turns A blind eye to an outdated CRM full of glitches. Ever increasing utilization standards

    Advice to Management

    respect the employees they are what drives the company. they are why the company has a great reputation in the valley as it is now.


  6. Helpful (7)

    Great Benefits, Not-So-Great Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Cedar Rapids, IA
    Former Employee - Marketing in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 5 years)

    Pros

    Benefits, the people who work there are mostly great people

    Cons

    The increasingly corporate environment. Managers who are more interested in their position in the company (looking good for their bosses) than being good leaders.

    Advice to Management

    A team is only as good as its leader, and with the constant reorgs, it's nearly impossible to create and nurture good teams.


  7. Helpful (7)

    smoke and mirrors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GoDaddy (More than 5 years)

    Pros

    casual dress, subsidized $4 lunches

    Cons

    stay away from any role in sales....management is beyond inept. Zero skill set, they lack even the most basic people or management skills so they default to fear, intimidation and tremendous micromanagement.

    Advice to Management

    hire experienced, proven managers and properly train the ones you have


  8. Helpful (5)

    Why not to work at GoDaddy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Development Team in Gilbert, AZ
    Former Employee - Customer Development Team in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The only pro is the benefits other than that nothing

    Cons

    Micro Management and heavy sales, unrealistic sales goals, every changing bonus structure to make less money and no compassion for employees. You will always be looking over your shoulder, pressure sales big time

    Advice to Management

    Quit being such schmucks and show some compassion for your employees, most of you were in their shoes at on time, it so funny how quick you forget


  9. Helpful (7)

    Godaddy truth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registration Authority Aassociate in Gilbert, AZ
    Former Employee - Registration Authority Aassociate in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Good benefits, mostly good people for Co workers, food that is subsidized

    Cons

    Management is unattached from the real world. Supervisors will lie on termination papers if not part of a "clique crew". Most Management will do that same. lack of training on products. Not truthful about the sales positon when hiring new people. Network crashes and slows down every day at 3pm until about 5. Internal issues are never looked into for networking. The crm software is extremely outdated. outdated cisco Management for the phones. the ssl department violates internal policies to hides issues. Outdated applications and bad process on resolving internal applications. if you reply with truth to there internal opinion system, you will be repremanded for it. attendance policy is for 1st graders. If you're an adult with a brain, you will see the micromanagement that is going on throughout the normal call center. The cdt will attempt to upsell any product to achieve a higher bonus instead of helping the customer. Horrible email systems.

    Advice to Management

    Better training less micromanagement A thorough review of packet loss within the network and all vans Healthier food choices for employees who actually monitor them selves or more education to employees. Less worrying on paying back investors and more money into the actual software development and products.


  10. Helpful (8)

    Hosting Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GoDaddy full-time

    Pros

    You get to work with some great people. People who independently train, educate themselves, and occasionally get a chance to make a difference to a customer. Allows you to get into a specialized field without the requirement of anything more and a GED/High School Diploma. Was a good place to get started for the field. Great benefits. Double-time and a half when you work holidays. Great employee pricing on majority of products. A-lister's performing at the holiday party.

    Cons

    Favoritism. If you want a promotion, you need to befriend you management or be exceptional in sales. This still holds true if you're looking to move to a strictly technical role. Despite they tried to make specialty departments like Hosting feel like where 'technical experts', they just wanted you to know enough so you could sell the product. Newly added technical assessments are given to those who are wanting to advance in the department. These assessments include things Godaddy simply doesn't do, support or train you on. That's without mentioning that the 'right answers' aren't even accurate or purely subjective. Leadership doesn't support your growth and only allots you time to complete the required assessments because they can't sacrifice the potential sales you could be making in turn for you trying to advance. Before going public, changes to the daily metrics only tightened more. Being required to be on the phones 96% of your shift (not including lunch or breaks) is simply unrealistic after being previously set to 82%. You carefully taking notes after you call to better the customer and the future employees next time they call in, only hurts you unless you can do it under 30 seconds. Nearly had my employment up for review once they had made that change after never having any trouble prior to. Where great customer service use to be something awarded with in bonuses, now is a requirement to keep your job. If you get a couple customers that submit zeros because they simply don't like the company or because you were doing your and following policy, could result in your employment being up for review. Management isn't willing to go through the effort in order to see if the score is actually based on your performance or if the person just intentionally put all zeros. They feel the law of averages should work it out. Yes, there is the holiday party, but their giveaways and incentives to work holidays and overtime are now null. Aside from the Costco Contest (which is a sales based contest), only rumors of prize giveaways linger around. No more Wii's, Xbox's, Playstation's, big screen TV's or cash prizes being awarded to those volunteering for holidays. Only items like Godaddy snuggies are given to those who work on Christmas Day these days. Company gives you personal days to use at your leisure. Then tells you that you're not allowed to use them the whole first quarter.

    Advice to Management

    Live by the values in which your suppose to teach. And I don't "do what is right for the customer, so make sure you offer them every product they don't already have". Learn what you're employees know and more. It's insulting when a tech knows more than their leadership yet has more restrictions on what they can do to support their customers. Be more understanding. When a representative is being yelled at and called obscene things over the phone because they are simply doing what you tell them to, it is simply not expectable to let them sit there and watch as they struggle and/or cry. I have seen people fired or have their employment up for review for rightfully hanging up on a truly awful customer. Actually care where your employees want to go. Find something that best suites them. Make them actually want to stay. Find out why the employee has come to you looking for help instead of simply responding "what's in your cart?" to find out what product they intend to push on their customer(s). When a rep tells you a customer wants to speak to a manager, TAKE THE CALL! The representative obviously can't de-escalate the call. You can take the time to do your job instead of BSing around with your friends, I mean: other members of leadership. Separate sales and tech. Its not going to save you that much money by trying to make absolutely everyone in the company sell product.


  11. Helpful (2)

    Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy full-time

    Pros

    good food, good pay, good atmosphere

    Cons

    not enough overtime, food is nasty



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