GoDaddy Reviews

Updated August 28, 2015
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3.0
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GoDaddy CEO Blake Irving
Blake Irving
33 Ratings

Pros
  • The company has great benefits, (in 31 reviews)

  • There are good benefits and there are always opportunities for growth (in 23 reviews)

Cons
  • Overall its just a glorified call center (in 24 reviews)

  • They spend an inordinate amount of time on HR processes and studies only to throw much of the data away; again perception (in 6 reviews)

More Pros and Cons

86 Employee Reviews

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  1. All About Numbers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy full-time

    Pros

    Medical/Dental/Vision plan is free for the employee (family is extra) and starts day 1

    Cons

    You must produce or you're history


  2. Helpful (1)

    Software Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Phoenix, AZ
    Current Employee - Senior Software Engineer in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy (More than 3 years)

    Pros

    Fun, relaxed environment. Employees, at least in my area, had a lot of autonomy

    Cons

    Certain departments have competence problems.


  3. outbound associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Development Team in Gilbert, AZ
    Current Employee - Customer Development Team in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    amazing benefits, subsidized meals, plenty of vacation, schedule, great pay if you are good at selling.

    Cons

    feels like a grind at times, can be stressful. Recently there has been too much change, strict/unreasonable attendance policy.

    Advice to Management

    keep your employees happy.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    it was a good experiance

    Cons

    harsh on disconnecting calls with customers


  6. It used to be a fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    The company pays for your health, vision and dental insurance.

    Cons

    The company lacks empathy to employees. High-stress

    Advice to Management

    Listen to your employees.


  7. Helpful (19)

    Take the money and run!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Sales and Service Consultant in Gilbert, AZ
    Former Employee - Internet Sales and Service Consultant in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy (More than a year)

    Pros

    High bonus potential - top 5% of company makes between 60-150K a year for a call center job Free health insurance for employee only Decent 401K matching Some really cool people work here, most of them are leaving or have already left People in corporate live the good life Job is easy as hell.

    Cons

    Just thinking about the place gives me a ton of anxiety so.... Yep, it's a call center - loud, uncomfortable, unhealthy, impossible to not bring the stress home. Corporate is always hired externally. The days of internal promotions into corporate are over. If you are in sales, you will always be in sales. Only 2 15min breaks and a 30min lunch. Otherwise you are OBLIGATED to be on the phones for 7hours and 24minutes. If you dip beneath this average for long enough you are fired. That's always fun to watch management chitchat/watch movies in their office/take 2 hour lunches all day when you can't even move!! That being said, leadership loves to initiate witchhunts - especially towards more intelligent, higher performing people. The losers up top want to keep their cushy positions! You will get burnt out very fast - I've heard of multiple suicides/sudden deaths over the past 2 years. Someone left the Tempe building on his lunch one day and blew his head off. Other people just drop dead. The customers are "special" and are getting more entitled by the month. Have fun getting screamed at by someone who thinks you are their slave because they bought something for $12. You have to get permission to leave your desk to ask questions. Like in kindergarten. Have fun buying new clothes for the inevitable 10-50lb weight gain. Lots of people come to work high because it's so stressful. HR is completely worthless. Most of the time it's better to read through the policies and do your own research. If you are a woman, forget getting promoted into leadership unless you play the game really well (or are willing to be in an entry level position for 3x as long as the guys).

    Advice to Management

    Show us some respect and give us more downtime, add some diversity to the people who make decisions, listen to your workforce instead of just making us take surveys and never implementing real change, don't expect everyone to join the cult of GoDaddy, stop firing good people for tiny offenses and keeping "team player do-nothings" in management!


  8. Helpful (5)

    Aggressive sales, not much customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    The salary, benefits, and atmosphere in the Tempe location is good. On site cafe, gym is awesome, and the toys to play with are really cool too.

    Cons

    Supervisors are focused on sales, they look at how much you bring in to determine how far you can move up in the company, not always looking at other factors. Their schedule offerings are awful and their training is not the best before they put you out on the floor to take calls.

    Advice to Management

    Update your equipment and systems, and get rid of that sales heavy culture, focus more on servicing the customer.

    GoDaddy Response

    Aug 10, 2015 – Director

    Thank you for your feedback. We are always looking to improve the culture and employee/customer experience. Moving up in the company as big and diverse as GoDaddy has always been a challenge to date ... More


  9. Helpful (6)

    Was good but is on a decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Development Team in Mesa, AZ
    Current Employee - Customer Development Team in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits and the people are always nice. The job itself isn't anything to stress about and is pretty easy for the most part. The Godaddy culture of laid back is always nice.

    Cons

    The company is moving further and further away from it's laid back have fun culture, and is shifting into a sales driven cal center environment that doesn't care about it's employees as much. The pay is still decent but I feel it is starting to get capped.


  10. Helpful (9)

    Inbound sales and support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at GoDaddy (More than 3 years)

    Pros

    Free health benefits. I have to 20 words minimum so I'm writing this part just to fill in space.

    Cons

    Metrics and they don't make you feel wanted. Everyone is expendable. After you finish a call there is a survey sent to customers. When godaddy's products are broken (which is quite often) we have to tell customers we are working on it and we have no eta. Customers then fill the survey negatively, your job is literally based on these surveys. Oh, and if another employee does a bad job before you and you get that customer they fill out all 0's on the survey based on them. Your job is in the hands of the customer. In the 4 years I've been there I have lost 20k in pay cuts, and some friends have lost more. They don't train you on products well and they roll out new product before they should be.

    Advice to Management

    Change you metrics. Get rid of css. Stop firing people on mundane reasons, especially the long term employees


  11. Helpful (4)

    Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Lansing, MI
    Former Employee - Accountant in Lansing, MI
    Doesn't Recommend
    Negative Outlook

    I worked at GoDaddy full-time (More than 8 years)

    Pros

    small, tight-knit community/business, family awareness

    Cons

    compensation, teamwork, expectations, & segregation of duties



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