GoDaddy

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GoDaddy Reviews

Updated January 26, 2015
Updated January 26, 2015
324 Reviews
3.1
324 Reviews
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GoDaddy CEO Blake Irving
Blake Irving
134 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 31 reviews)

  • Good hourly base pay, good benefits if you're single (in 23 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 24 reviews)

  • They spend an inordinate amount of time on HR processes and studies only to throw much of the data away; again perception (in 6 reviews)

More Highlights

94 Employee Reviews Back to all reviews

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  1.  

    Awesome Company, Hated Phones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative in Cedar Rapids, IA
    Former Employee - Technical Support and Sales Representative in Cedar Rapids, IA

    I worked at GoDaddy full-time (less than a year)

    Pros

    BENEFITS
    Pay for the type of job
    Management is Great

    Cons

    It's a phone job
    Customers can be grouchy

    Advice to ManagementAdvice

    Keep on keeping on

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy

    Pros

    Provides great experience and exposure. Feels like working in a startup. Working in small teams to get things done at the end of the day provides a real sense of accomplishment.

    Cons

    Communication is key and one needs to make an effort to report his or her position at every time. Its hard for your teammates and employers to judge you otherwise.

  3. 2 people found this helpful  

    Fun environment but a lot of constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support and Sales Representative in Tempe, AZ
    Current Employee - Technical Support and Sales Representative in Tempe, AZ

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    Fun work environment (ping pong, go carts, rock wall, etc.)
    Cheap meals for breakfast and lunch and provide healthy options.
    Most supervisors are cool to work with and help you get to where you're going.
    Great benefits, good pay, and plenty of opportunities to win things.
    Like to hire within more than outside (for tier two jobs like advanced tech support).
    Plenty of resources to get your job done.
    Endless career opportunities as they're always hiring!
    Good work/life balance. You work your 40 hours per week and they don't require overtime (but they do take volunteers when needed)
    They have a gym with lockers/showers/towel service.
    Also, if you're working on the phones, you will have a minimum sales tier you need to hit. It can be hard at times, but if you're good at talking with people, you won't have a problem with it.

    Cons

    Turning into micromanaging; constant change in management and employee policies.
    Not only do you have to call an attendance line to call out (which is totally fine), you have to call your supervisor and let them know you will be out too (even if it's at 3 am...weird!)
    If you are late and don't have sick time, you are on a final written warning for 1 year. If you are late while on a final written warning within that 1 year period, you will lose your job.
    "Availability" is how much time you're logged on to your computer. As much cool & fun things there are to do here, you really don't have any time to take advantage of it while on the clock. (but really, you should be working anyways.. right? ;) )

    Advice to ManagementAdvice

    I understand change, and that GoDaddy is a business that needs to be ran properly so they can provide the best customer service and make money, but it's starting to feel like we're in the first grade again, and not being treated like responsible working adults.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I learned skills with Godaddy that I am making money for today.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy

    Pros

    I learned on the job. First I had 2 weeks of paid training I was given a few pointers by Todd Cluff on the CEO team who is down to earth and he knows how to speak to people. Todd Cluff personally trained me in retaining customers. I recently used my real world skills to retain a roommate. Also I can use a computer alot quicker. I actually learned how to search for other jobs quicker due to my Godaddy computer classes. I did this because I worked with so many websites.

    Cons

    I did not like that I could not use all my vacation days before I left.

    Advice to ManagementAdvice

    Please let us use our vacation days before expiration.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy

    Pros

    technology
    pay
    benefits
    people
    culture
    perks
    ease to speak to management

    Cons

    lack of transparency
    corporate changes
    breaks
    incosistency
    treatment of employees

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Challenging job, but great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support and Sales Representative in Hiawatha, IA
    Current Employee - Technical Support and Sales Representative in Hiawatha, IA

    I have been working at GoDaddy full-time (less than a year)

    Pros

    Face it benefits are completely amazing. The atmosphere is positive and upbeat which makes work more fun even if you get some difficult calls. Everyone is incredibly friendly and welcoming. You have a great starting base pay and benefits from day one. They even offer adoption reimbursement which is huge benefit most companies don't offer. The have onsite catering at a very inexpensive cost.

    Cons

    The training period is rough. If you don't pass the test the first time in training, you don't keep your job, but it's all open book. After you take the test you immediately start taking live calls. This leaves you getting some pretty upset customers when you have to repeatedly put them on hold taking long amounts of time to try and find an answer. A little more hands in training would be awesome. You also don't have an assigned desk, so you constantly have to take your headset and other belongings home and back to work everyday. If you forget it at work, you run the risk of it being taken by someone else and have to pay for a new one. Parking is difficult, so definitely need to show up way early otherwise you run the risk of clocking in late.

    Advice to ManagementAdvice

    First I'd like to say that I do love my job. I'm fresh out of Ranch and now working 2nd shift which most of the people on 2nd shift are newer. It does however make it difficult to get problem questions answered for customers due to the supervisor : staff ratio not being balanced. It's hard to ask peers for help when they too don't know the answer or where to look it up. More seasoned people around the newbies would be a huge plus. Also, it would be awesome to have our own set desks so we wouldn't lug all of our work stuff home and back everyday or leave it in our vehicles so we don't forget it. Oh, and more parking would be sweet. I show up 20mins everyday circling like a vulture trying to find a spot. :)

    Recommends
    Positive Outlook
    Approves of CEO

    GoDaddy Response

    Nov 10, 2014Customer Care Talent Acquisition Director

    Benefits are an important part at any job and we definitely work hard to make sure that they enable people to be extraordinary and live passionately.

    To the point of our training, we are
    ... More

  8.  

    Exciting work, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator
    Current Employee - Database Administrator

    I have been working at GoDaddy full-time (more than 3 years)

    Pros

    What's great about GoDaddy is the scale of everything. Everything is big, complicated, and built to be reliable. There is no better place to perfect your technical skills.

    Cons

    This is a very demanding job, and the hours are intense.

    Advice to ManagementAdvice

    Engineering on call rotations are too short and exhausting.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Experience, Stressful, Excellent Learning Experiences.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    Been at GoDaddy for over 5yrs and it has been a great learning experience for sure. Benefits are awesome and the people are great as well. Plenty of opportunities to learn all kinds of new technology. GoDaddy has been very good on training and continuing education benefits.

    Cons

    Growth here is difficult, as that when people into certain positions that makes it very tough to move into something else cause they tend to stay there for a while. Work life balance isn't too bad, expect a lot of on call and some late nights when things have to be fixed or updated. The job can be stressful at time, but the end it pays off. GoDaddy expects a lot from it's employees for sure, "Work Hard, Play Hard"

    Advice to ManagementAdvice

    More focus on career advancement and opportunities, seems over the past few years it has been way more difficult to move up or into something more challenging and people tend to languish in a dead end position with no hopes of moving forward, this results in people looking for other jobs elsewhere and we lose good seasoned talent at that point.

    Recommends
    Positive Outlook
    Approves of CEO

    GoDaddy Response

    Oct 21, 2014Customer Care Talent Acquisition Director

    Thank you for the great feedback about career-pathing. We hear you loud and clear and are working to improve our internal career development programs.

  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales and Service Consultant in Gilbert, AZ
    Current Employee - Internet Sales and Service Consultant in Gilbert, AZ

    I have been working at GoDaddy full-time (more than 3 years)

    Pros

    Good company to work for

    Cons

    I didn't feel there was room for advancement

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    A legit IT employer in the Valley of the Sun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Windows Administrative in Scottsdale, AZ
    Former Employee - Windows Administrative in Scottsdale, AZ

    I worked at GoDaddy (more than 5 years)

    Pros

    When I left, there was never any outsourcing and buy vs build was an honest question. Benefits were stellar and the staff was full of smart people. Probably one of the best IT shops in Arizona.

    Cons

    Sold to investors, quality of work started to go down hill to support cost cutting to improve balance sheets for IPO. Work/life balance was talked about but not always supported. Telecommuting was generally frowned upon. Also there are never enough parking spots.

    Advice to ManagementAdvice

    Bring Bob back.

    Recommends
    Positive Outlook
    Approves of CEO

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