Gold's Gym Reviews

Updated October 17, 2014
Updated October 17, 2014
191 Reviews
3.1
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Aaron Watkins
31 Ratings

Review Highlights

Pros
  • free membership, could flex schedule with coworkers, wanted you to be customer service oriented (in 28 reviews)

  • Flexible schedule and satisfaction in helping others in health and wellness (in 11 reviews)


Cons
  • Being on your own even at close of business, low pay, not a lot of organization (in 14 reviews)

  • The upper management can be quite negative a lot of the time (in 11 reviews)

More Highlights

25 Employee Reviews Back to all reviews

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  1.  

    Worse job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Consultant
    Former Employee - Fitness Consultant

    I worked at Gold's Gym full-time (less than an year)

    Pros

    Not a good gym, the manager doesnt care about the customers at all, and will screw everyone over just so he makes more bussiness for the gym. Him and his district manager makes shaddy deals and teaches new employees to do the same just to make a buck. Very sad

    Cons

    Micro managed
    High standards impossible to meet
    Horrible management
    Training is the worse in the bussiness
    If the owners actually new what was going on they fire everyone there.

    Advice to ManagementAdvice

    Get a new job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    We in Maryland are having our child care privileges removed due to a law they refuse to share with us.

    Current Employee - Group Fitness Instructor
    Current Employee - Group Fitness Instructor

    I have been working at Gold's Gym part-time

    Pros

    I'm required to enter 5 words, so there you go.

    Cons

    We have been informed that we can no longer use child care, due to a Maryland state regulation that they have refused to share with us, despite being asked multiple times by multiple people. No other gym chains are aware of such a law, nor are any of the lawmakers. If you work in Maryland, Tennessee, or Georgia, would you reply whether or not this is true for you? We have been told those states are being affected, as well.

    Doesn't Recommend
    Negative Outlook
  3.  

    Fitness Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Consultant in San Antonio, TX
    Current Employee - Fitness Consultant in San Antonio, TX

    I have been working at Gold's Gym full-time (more than an year)

    Pros

    no micromanagement, freedom to work at your own time and schedule

    Cons

    EVERYTHING!!! IT ALL DEPENDS ON THE GYM YOU WORK AT.. IF YOUR AT A LOW END GYM DONT EXPECT MUCH.. IN GENERAL NOT A GREAT COMPANY TO WORK FOR...

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  5.  

    Money Hungry Company That Could Care Less About Employees orCustomers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kids Care Associate
    Former Employee - Kids Care Associate

    I worked at Gold's Gym part-time (more than an year)

    Pros

    creating relationships with members and their children
    free gym membership (but I never used it. Gym was filthy and the employees were rude. I PAID to go somewhere else)

    Cons

    Minimum wage was what all kid's care workers were paid (with the exception of the manager and night supervisor). Some ladies had been there up to 10 years without ONE raise. Proper materials like rubber gloves, Clorox wipes, and Lysol were often not provided. In Kid's Care we encountered lots of fecal matter, urine, blood, and vomit. We had to make do in ways that were inappropriate. Workers were encouraged to not tell parents if children were hurt during their time in Kids Care. There was no maximum capacity on the amount of children that could be dropped off at one time, and no set worker to child ratio.

    Advice to ManagementAdvice

    Keep up what you're doing now to save a buck here and there, and you'll be sure to have a law suit on your hands soon enough when someone gets seriously sick or hurt.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Worst Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kid's Club Associate in San Antonio, TX
    Current Employee - Kid's Club Associate in San Antonio, TX

    I have been working at Gold's Gym part-time (more than an year)

    Pros

    Made great friends. As a college student, the schedule was flexible enough to fix around my two jobs.

    Cons

    My gym has high turn over rate because management blows and only focuses on making money. There is no motivation to "go above and beyond". No one cares about the employees, just the money.

    Advice to ManagementAdvice

    Listen and properly train employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    All about the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Gold's Gym full-time (more than an year)

    Pros

    Free gym membership. I met some good friends. That is about all I can think of. Lots of lip service to passion for fitness, customer service and core values.

    Cons

    Absolutely not employee friendly. Schedules give NO consideration given to employees' work/life balance. Everything is focused on the bottom line, and if you're not making goal, you are expected to work even more hours. Goals are not set realistically based on trends, but on some arbitrary budget that sometimes neglects to account for minor things like payroll for employees. Minimum expected work week for management is 50 hours. You can't take partial days off, it's all or nothing. Management is expected to work 9-7 M-F and not permitted to use PTO for doctor's appointments, instead you're required to use your lunch breaks or take the full day off for anything that lasts longer than three hours. All communication happens via conference calls and email. Micromanagement is the name of the game. You can't get the same answer from two people when an issue arises. You are told one policy, and when a member demands to talk to someone higher to dispute an issue, you direct them to corporate customer care, who then tells them something else, sending them back to the gym and making you look like you're lying to them. Members demand to talk to a manager, but you have no authority to issue a refund or offer concessions. You can request them, but most requests are denied. HR can't keep up with the responsibilities they have, yet they acquire more gyms, pulling resources from gyms that need them. There is no advance planning, especially when it comes to needing to cover or replace management, even with months of notice. Major changes happen with less than 12 hours notice for training and adjustments to be made.

    Advice to ManagementAdvice

    Care about your employees. You wonder why gyms have 80-100% turnover? Treat people like they matter. Pay them like they matter. Follow your core values. "Do the right thing." Evaluate the Core Values and determine exactly how you will actually follow them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Fitness Counselor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold's Gym

    Pros

    free membership, good coworkers, great environment ........................................................................................

    Cons

    Long hours, low pay, bad upper management, no appreciation ..............................................................................................

  9.  

    It's okay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold's Gym

    Pros

    There is lots of flexibility.

    Cons

    There is very low pay.

  10.  

    No Hours, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in Dallas, TX
    Former Employee - Front Desk Associate in Dallas, TX

    I worked at Gold's Gym part-time (less than an year)

    Pros

    Not really sure. My location wasn't that great, ended up shutting down. It was a relaxing job at front desk. No worries or goals.

    Cons

    You only get 1% commission, my GM talked it up. He didn't train, just sat in his office and expected us to know what to do. I barely got any hours, kept sticking me in kid's club. Gym ended up closing, wasn't making any money and the equipment didn't get taken care of.

    Advice to ManagementAdvice

    Make sure your GM's don't just care about themselves, and they actually get things handled and completed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    HORRIBLE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Consultant
    Former Employee - Fitness Consultant

    I worked at Gold's Gym full-time (more than an year)

    Pros

    building friendships with all the members and the free gym membership.

    Cons

    extremely underpaid, overworked, no recognition - all a numbers game. not worth the stress or money!

    Advice to ManagementAdvice

    try caring about your employees and the gym's individual demographics and realize each gym is not going to hit the same number each month.

    Doesn't Recommend

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Gold's Gym Associates
Culinaria Festival
403 3rd st SW
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