Gold's Gym

www.goldsgym.com

Gold's Gym Reviews

Updated January 16, 2015
Updated January 16, 2015
227 Reviews
3.1
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Aaron Watkins
41 Ratings

Review Highlights

Pros
  • free membership, could flex schedule with coworkers, wanted you to be customer service oriented (in 29 reviews)

  • Flexible schedule and satisfaction in helping others in health and wellness (in 12 reviews)


Cons
  • Being on your own even at close of business, low pay, not a lot of organization (in 16 reviews)

  • Front desk personnel not personable or polite in acknowledging members as they entered the gym (in 11 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fear and Intimidation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Gold's Gym full-time (less than a year)

    Pros

    some clubs are beautiful and clean for members

    Cons

    upper management rules through fear and intimidation. The teams in-club feel this pressure and the culture and environment is uncomfortably hostile, members comment regularly that they 'run the good people out'.

    Advice to ManagementAdvice

    pressure the behaviors to get the results you want, not the numbers. stop micro-managing and trust who you hire- or don't hire them.

    Doesn't Recommend
    Negative Outlook
  2.  

    Gold's Gym

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold's Gym

    Pros

    Generally a good environment for customers

    Cons

    You'll earn your way to a position where you can make some nice bonus checks and they will push you out right before that happens and bring in another unsuspecting victim.

    Advice to ManagementAdvice

    Stay away from lightning strikes

    Doesn't Recommend
    Neutral Outlook
  3.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gold's Gym

    Pros

    nice members and team members

    Cons

    over promise pay and future advancement

    Advice to ManagementAdvice

    find other employment

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Still Owe Me Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Manager in Wilmington, NC
    Former Employee - Training Manager in Wilmington, NC

    I worked at Gold's Gym full-time (less than a year)

    Pros

    You work at a gym.

    Cons

    I was asked to be a training manager there. After my two weeks of training and time for paychecks to come around the general manager informed me that you don't get paid for your first two weeks working there. I was made after 70 hours of working for free for some one. That was a waste of my life there. I told the GM when he told me that, that I quit. I learned that it's just not Gold's Gym, but the Wilmington, NC area in general feels they can take advantage of people.

    Advice to ManagementAdvice

    Pay your people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worst work environment I have ever experienced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gold's Gym

    Pros

    Met a lot of people in my community. Free membership if not already a member. Discounts on apparel.

    Cons

    Low Pay, Hours are terrible, Management and Corporate are the worst. They only worry about themselves. They will hire literally anyone. Very unprofessional

    Advice to ManagementAdvice

    Treat your employees like you actually want them to work for you and stop lying to them. At the moment of hire tell the candidate exactly how it is. Do a drug test once in awhile. Be more professional.

  7.  

    Great facility run by poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Gilroy, CA
    Former Employee - Personal Trainer in Gilroy, CA

    I worked at Gold's Gym part-time (more than a year)

    Pros

    The facility is large with top of the line equipment. Good place to get your feet wet as a Personal Trainer, lots of traffic.

    Cons

    Management pits employees against each other, incredibly dysfunctional and disorginized to the point of being a hostile work environment. This gym is very focused on the bottom line and does not treat the employees well, so there is a huge turnover. Salaries are also below the industry standard.

    Advice to ManagementAdvice

    The GM should be focused on better customer service and treating the employees with respect, paying employees according to industry standards to build employee loyalty. The clients DO NOT like such high turnover.

    Doesn't Recommend
  8.  

    Worse job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Consultant
    Former Employee - Fitness Consultant

    I worked at Gold's Gym full-time (less than a year)

    Pros

    Not a good gym, the manager doesnt care about the customers at all, and will screw everyone over just so he makes more bussiness for the gym. Him and his district manager makes shaddy deals and teaches new employees to do the same just to make a buck. Very sad

    Cons

    Micro managed
    High standards impossible to meet
    Horrible management
    Training is the worse in the bussiness
    If the owners actually new what was going on they fire everyone there.

    Advice to ManagementAdvice

    Get a new job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    We in Maryland are having our child care privileges removed due to a law they refuse to share with us.

    Current Employee - Group Fitness Instructor
    Current Employee - Group Fitness Instructor

    I have been working at Gold's Gym part-time

    Pros

    I'm required to enter 5 words, so there you go.

    Cons

    We have been informed that we can no longer use child care, due to a Maryland state regulation that they have refused to share with us, despite being asked multiple times by multiple people. No other gym chains are aware of such a law, nor are any of the lawmakers. If you work in Maryland, Tennessee, or Georgia, would you reply whether or not this is true for you? We have been told those states are being affected, as well.

    Doesn't Recommend
    Negative Outlook
  10.  

    Fitness Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Consultant in San Antonio, TX
    Current Employee - Fitness Consultant in San Antonio, TX

    I have been working at Gold's Gym full-time (more than a year)

    Pros

    no micromanagement, freedom to work at your own time and schedule

    Cons

    EVERYTHING!!! IT ALL DEPENDS ON THE GYM YOU WORK AT.. IF YOUR AT A LOW END GYM DONT EXPECT MUCH.. IN GENERAL NOT A GREAT COMPANY TO WORK FOR...

  11.  

    Management didn't care about employees or gym members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlottesville, VA
    Former Employee - Customer Service Representative in Charlottesville, VA

    I worked at Gold's Gym part-time

    Pros

    They hire quickly, no long interview process. Some of the regular members were friendly and fun to serve. Simple, straightforward work.

    Cons

    Management was so passive it was almost nonexistent. There was no sense of teamwork or camaraderie -- not even basic respect -- at all, let alone room for growth or creativity. One guy worked there for four years without a raise. Lunch breaks/breaks in general were dismissed as luxuries. Front desk reps had to stand the whole time and aren't allowed to do anything, include read a magazine or go online, even if there are 5 people/hour coming in. Instructions and expectations were very unclear.

    Advice to ManagementAdvice

    If you care more about profit than your clients or your employees, you won't make much of a profit. Be kind, pay a fair wage, and read a book or two about effective management.

    Doesn't Recommend
    Neutral Outlook

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