Glassdoor is your free inside look at Gold's Gym reviews and ratings — including employee satisfaction and approval rating for Gold's Gym CEO Jim Snow. All 23 reviews posted anonymously by Gold's Gym employees.
54% of the CEO
Jim Snow
Current Employee – been working at Gold's Gym part-time for more than a year
Pros – very professionally ran and good people
Cons – not a ton of clients and low pay
Advice to Senior Management – none
No, I would not recommend this company to a friend
2013-05-08 11:31 PDT
Current Employee – been working at Gold's Gym full-time for more than a year
Pros – Friendly people and customers. Very easy to pick up
Cons – Long hours and pay isn't that great
Yes, I would recommend this company to a friend
2013-02-24 16:05 PST
1 person found this helpful
Former Employee – worked at Gold's Gym full-time for more than 3 years
Pros – Great personal training sales experience. Good experience for customer service.
Cons – If you don't sale personal training packages you will not make any money.
Advice to Senior Management – Pay your trainers based on experience level. A 4year degree in Exercise Science out ways an online certification a 10year old can take any day of the week.
No, I would not recommend this company to a friend
2013-02-15 05:23 PST
Former Employee – worked at Gold's Gym full-time for more than a year
Pros – Free gym membership. Some good co-workers.
Cons – All about sales and not about actually helping people. Constant changing of comp. plan. Outdated tools, equipment, and mindsets of management. High turnover, and limited training programs. No upward or promotion opportunities from within the company.
Advice to Senior Management – Get with the times and reinvest in your company.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-09 14:47 PST
1 person found this helpful
Current Employee – been working at Gold's Gym part-time for less than a year
Pros – Free gym membership, discounted personal training, discounted sprint service, and discounted hotel rates at Omni.
Cons – Nothing about working for Golds Gym has been fun. They pay minimum wage, managers and sales staff never tell you information that members ask you about all the time (such as prices, when machines will get fixed, etc). You constantly have to look for help because you work alone and are expected to do up to ten different things at once such as make smoothies, process payments, answer the phone, and sell retail items while watching out for and stopping members with a balance to inform them of their delinquency and not allow them access (which by the way is your MAIN job). You dont get breaks, and you NEVER get off on time. As a front desk associate, I feel that the pay is way too low and there is no incentive to want to do a good job.
Advice to Senior Management – Give associates a break! Literally! some of us are there for 7hours with no chance to run to the restroom or enjoy a bite to eat. Also communicate with your team and let us know what is going on in our gym so we can give the right information to members. Offer oportunities for raises and promotions.
No, I would not recommend this company to a friend
2012-12-19 16:50 PST
Former Employee – worked at Gold's Gym part-time for more than a year
Pros – You get a free membership!
Cons – Always caught inbetween the drama of the Membership Consultants vying for new customers. Can't speak casually and friendly with customers, have to "read lines from a script."
Advice to Senior Management – Show some compassion for your employees, don't treat them as the first step towards new members.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-10 21:01 PST
2 people found this helpful
Former Employee – worked at Gold's Gym part-time for more than a year
Pros – It allowed me to do something I love while working with a great staff. The free-employee membership was an added perk.
Cons – The company doesn't pay it's training staff well. Customers were paying anywhere between $55-$65 a session and training staff was getting paid $10-12 an hour. I was required to be there for a certain amount of time when not training and that pay was minimum wage.
Advice to Senior Management – Consider a fair percentage to pay the staff. I'm not naive enough to say pay 50/50, but enough for employees to make a living. We're doing all that work out there training these people, coming up with diet and supplement plans and are
No, I would not recommend this company to a friend
2012-09-04 12:38 PDT
Former Employee – worked at Gold's Gym
Pros – You get a free gym membership
Cons – Very corporate feel, management only cares about hitting their numbers
No, I would not recommend this company to a friend
2012-03-20 15:46 PDT
Former Employee – worked at Gold's Gym
Pros – Great atmosphere with clients, Exposure to new clients, great facilities,
Cons – Lower than average pay for successful personal trainers. Trainers are better at selling than the sales staff.
Advice to Senior Management – Do better at giving your trainers good opportunities for clients. Management and sales need to work harder to make their own sales so that the training staff has more time to train and less time worrying about orientations and sales goals. I met my goals consistently and once i was training a full time schedule I still had to put in extra effort when the Sales/Training Managers should be making more sales at that point. The Training Manager was outsold by her staff every month, and expected trainers to still set their own G.O's.
2011-12-16 12:33 PST
1 person found this helpful
Former Employee – worked at Gold's Gym
Pros – Get to meet interesting people.
give you time to learn a little about the business of fitness.
Cons – Management only cares about their bonuses and sales numbers.
Hire way more trainers than need be.
Good trainers by Golds Gym LA standpoint are sales men and has nothing to do with your knowledge of fitness.
If you care about fitness and your clients do not work here.
Trainers are required to sale a certain about of training each month as well as sale supplements in which gold gym has a contract with only one genertic brand that know one else has heard of.
the pay sucks.
Advice to Senior Management – Talk to employees like they are adults and not like your trying to sale them on an ideal to hustle and make YOU bonus money because the trainers do not get any bonuses. Show some respect for fitness and your members.
No, I would not recommend this company to a friend
2011-10-21 11:51 PDT
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