Gold's Gym

  www.goldsgym.com
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Gold's Gym Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.0 163 reviews

65% Approve of the CEO

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Aaron Watkins

(23 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • free membership, could flex schedule with coworkers, wanted you to be customer service oriented (in 27 reviews)

  • Free membership and flexible schedule (in 9 reviews)


Cons
  • Being on your own even at close of business, low pay, not a lot of organization (in 14 reviews)

  • Front desk personnel not personable or polite in acknowledging members as they entered the gym (in 9 reviews)

More Highlights
49 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Personal Trainer

    Personal Trainer (Current Employee) Alexandria, VA

    ProsYou make as much as you work. Potential to make up to 3,500 bi-weekly.

    ConsDifficult to get people to sign. You almost have to swindle people to make them sign. No real assessment on nutrition which is the main reason most clients don't lose weight in the first place.

    Advice to Senior ManagementProvide training.

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The range of people you meet and work with is unparalleled.

    Anonymous Employee (Former Employee)

    ProsManagement is laid back. The staff is fun. The entire gym atmosphere is fun and enjoyable. GREAT group exercise program and kids club. You learn to talk to and deal with all types of people with different personality types.

    ConsThe leadership overall is severely lacking. Too much of staff's personal lives on display. LOWEST pay in the industry in ALL areas (personal trainers, membership sales staff, and class instructors). Extreme lack of accountability among the staff.

    Advice to Senior ManagementLeaders LEAD and the BEST leaders lead by example.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    If the gym is your only thing

    Manager of Personal Training Department (Former Employee) Tucson, AZ

    ProsYou work at a gym, can wear gym shorts, and the job is easy. Helping people can be very rewarding

    ConsIt is the most vapid, vacuous job on the planet. In between sessions with your clients where you talk about exercise, you will get incredibly stimulating talk about how much a member's bench is. Basically, if you require stimulation to enjoy and do your job, this is devoid of it. Good for a job, after 3 years or so it get incredibly old.

    Advice to Senior ManagementManagement is fine. Your basic gym guys. Pretty simple people

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Average job with mediocre management

    Customer Service Representative (Former Employee) Irving, TX

    ProsDecent benefits. Decent pay. Decent hours. Corporate holds off-site appreciation parties. You don't have to have a checking account to be paid. Instead they give you a debit card that is loaded every pay period.

    ConsTraining on the gym staff level needs to be more efficient. Customers always called in unaware of their membership benefits, contract details, and how they are able to cancel their memberships. Also their method of ach practices are a little shady.

    Advice to Senior ManagementAllow your call center to go off script. Customers want to be treated like a person, not a number. The best customer service comes from someone who treats the customer with empathy.

    • Culture & Values
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    • No Opinion of CEO

     

    Average

    Personal Trainer (Current Employee) Green Brook, NJ

    ProsManagement is husband and wife, really understanding and flexible when it comes to scheduling and availability.

    ConsMinimal hours, must be in gym to grow clientele as there is no paid "floor time," may be asked (more like required) to do a few free introductory sessions or intro sessions for a lower paid rate per session.

    Advice to Senior ManagementUse a block system and pay employees for floor time (a lower rate then sessions). This would benefit the trainers and the management, as trainers would be devoting more time to growing their clientele base.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Good Gym to work for , management could be better.

    Personal Trainer (Current Employee) Columbia, SC

    ProsGreat clients, Great atmosphere, clean for the most part, good music choice, helpful staff

    ConsPT manager is really bad at giving PT enough clients.

    Advice to Senior ManagementPT should be treated equally and have a variety of clients not just one style of clients unless asked for that specific age group.

    No, I would not recommend this company to a friend

    • Approves of CEO

     

    Great Experience

    Anonymous Employee (Former Employee)

    ProsIt's nice seeing individuals who want to better themselves. All the other trainers and sales associates worked as a team.

    Consno room for growth, unless you know someone. every week there was pointless sales calls, in which we went over the same thing every week.

    Advice to Senior Managementgive the promotions to those who perform well not based of politics

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    Great Environment but not a lot of opportunities

    Fitness Consultant (Current Employee)

    ProsFun environment, you will learn a lot about health and fitness even if you arent a personal trainer.

    ConsEven if you are able to move up in the company the pay is low compared to its competitors

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Average gym with unstable management and poor communication

    Front Desk Associate (Former Employee) Marietta, GA

    ProsFree membership, relatively easy work load

    ConsBoredom, dealing with angry customers about contract issues, possibly getting cheated out of money on paychecks

    Advice to Senior ManagementMake a more flexible schedule allowing for days off, hire more employees so staff could rotate shifts, make sure equipment is working instead of only focusing on sales

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    tight pockets at corporate level

    Personal Trainer (Current Employee)

    ProsLove my coworkers (one of the main things that keep me there). I'm surrounded by several very knowledgeable tainers who are helpful and supportive of each other. Ability to somewhat set your own schedule.

    ConsDon't like the commission set up for trainers. At busier times, or when corporate is demanding you make the gym more money, your schedule can get hectic and there is no such thing as work/life balance.

    – I'm optimistic about the outlook for this company

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