Goodwill Reviews

Updated April 24, 2015
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207 Employee Reviews

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  1. Loved the job, but you can't stay forever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in Beaver Dam, WI
    Former Employee - Cashier/Sales Associate in Beaver Dam, WI

    I worked at Goodwill part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Decent upper management. You did receive employee discounts on already cheap items. Able to learn about products since they are constantly changing and you don't see the same thing every day. Everyone is very friendly. (I only had problems with one manager.. but every business has something!) I loved what I did and the people I was around, but I had to leave when I found a better paying offer. You can't stay in retail all your life!

    Cons

    Softlines production/hardlines production/donations attendant is very repetitive but you have a co-worker across the table to be able to talk to for most of the day.
    Sales associates get a decent amount put on their shoulders. They are checking people out, putting softlines/hardlines away when they are not busy at the registers. Rotating out old inventory. Organizing items. Helping customers. It is a decent amount, but usually not too hard to handle. If you get backed up they would usually send people out from the back.
    Pay is decent for retail, hard to get full-time status.

    Advice to Management

    Not too much, everything seemed to run smoothly. There is one manager that causes problems with employees and no-one really likes.

  2. Temp work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Moniter in Brooklyn, NY
    Former Employee - Test Moniter in Brooklyn, NY

    I worked at Goodwill part-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Temp Jobs
    Vary of Jobs available
    Locations in Long Island as well as City and upstate.

    Cons

    Directions by Mangers not always accurate to job site.

    Advice to Management

    Double check directions in other Boroughs of NYC.

  3. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lynnwood, WA
    Former Employee - Customer Service Representative in Lynnwood, WA

    I worked at Goodwill

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It is an easy retail job.I found it interesting to see all the random things people donate. The company supports its local community through employment programs and goods for needy people. They offer an Employee discount.

    Cons

    They do not always promote from within and are slow to offer raises. Employees must wait 24 hour before they can purchase anything donated. If an item isissing a tag a customer can get an instant price but employees are not permitted to.

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  5. Working with purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The ability to make a difference in someone's life who may not have a chance without out the work that you do is the most rewarding part of the job.

    Cons

    More limitations in a non-profit environment than in regular corporate america

  6. great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Job Trainer in Cedar Rapids, IA
    Current Employee - Job Trainer in Cedar Rapids, IA

    I have been working at Goodwill part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    works with my schedule.
    Family oriented
    Friendly
    great clients
    easy paper work

    Cons

    wont give you any opportunity to advance

  7. Work hard and enjoy it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wares Processor in Buffalo, NY
    Current Employee - Wares Processor in Buffalo, NY

    I have been working at Goodwill

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    A retiree from health care , i find working at Goodwill to be most enjoyable!
    Learning what is involved in in working in "thrift" is a great experience.
    To deliver the quality if mechandise we provide to our customers demand our employees to give it their all..... we do!
    I have visited many other simikar type stores in our area and found ours to best in price and quality! Shop Goodwill!

    Cons

    Short staffed at times. This often leads to disruption of assigned tasks.

  8. Good job to stay out with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donation Attendant in Yuba City, CA
    Former Employee - Donation Attendant in Yuba City, CA

    I worked at Goodwill part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Gaining good experience nice people

    Cons

    Nothing at all it was dub

    Advice to Management

    Good job helping

  9. GOOD PLACE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Aid in New York, NY
    Former Employee - Case Aid in New York, NY

    I worked at Goodwill

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice vibe! Friendly team. coworkers are great helper and help new hire. The company serve a great cause

    Cons

    I think the salary was low. even for a part time position

    Advice to Management

    More training and higher pay will be good for the employees

  10. helping company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processor in San Diego, CA
    Former Employee - Processor in San Diego, CA

    I worked at Goodwill full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    care about their employees they work with you as a team they make you feel like you belong one big happy family

    Cons

    not much for advancement unless you know all areas of stores and the there is lots of competition within the employees

    Advice to Management

    don't play favorites do your job and whats expected don't be friends during working hours outside work place is another thing

  11. Rewarding and Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Manager in Saint Petersburg, FL
    Former Employee - Food Service Manager in Saint Petersburg, FL

    I worked at Goodwill full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent benefit package , work-life balance

    Cons

    Lack of support from managment

    Advice to Management

    Increase communication between middle and upper management, recognize hard work

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