Grand Canyon University

  www.gcu.edu
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Grand Canyon University Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.6 126 reviews

57% Approve of the CEO

Grand Canyon University CEO Brian Mueller

Brian Mueller

(65 ratings)

39% of employees recommend this company to a friend

Review Highlights

Pros
  • benifits are good - employees and 2 of their kids can receive free tuition; flexible schedule when needed (in 11 reviews)

  • GCU has a good benefits package (in 9 reviews)


Cons
  • Most of the upper management consists of former connections from University of Phoenix (in 8 reviews)

  • Enrollment counselors pressured to meet a monthly quota, and under alot of pressure to enroll as many students as possible (in 8 reviews)

More Highlights
31 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Pressure to call, call, call

    Anonymous Employee (Former Employee)

    ProsCo-workers develop good team environment

    ConsA lot of pressure to call, call, and call more. Micromanaged often.

    Advice to Senior ManagementLess pressure, more support.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Operations and Academics don't mix

    Full Service University Development Representative (Former Employee) Seattle, WA

    ProsBenefits are fantastic. Strong growth market. Home campus in Phoenix is amazing. The CEO is a very dynamic leader.

    ConsTraining is sub-par. Company does not live up to its values on the operations side. Management communication is very poor. Work life balance is almost non-existent in this position. CEO cannot live up to the promises he is making.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Loved my team, but this is basically sales

    Online Enrollment Counselor (Former Employee) Tempe, AZ

    ProsGreat team environment, you are working within a specific region of US when calling your "inquiries" aka leads, so having a good team vibe is essential. I would not have lasted as long as I did without my teammates. If I had any desire to get another degree, I would have but that was not the case for me. Great benefit though, having a free degree is awesome!

    ConsSuper high turnover, and high focus on numbers. This is a sales job. You are selling school. If you are ok with that, great! This job may be a good fit, but if you aren't it feels very salesy and mundane.

    Advice to Senior ManagementPromote people who are not only deserving, but know what they are doing.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    roller coaster ride at times, confusing, & stressful

    Anonymous Employee (Current Employee)

    Prosbenifits are good - employees and 2 of their kids can receive free tuition; flexible schedule when needed

    Consadvancement is about who you know and how well you please them; little to no training for new employees outside of enrollment/financial/advisement counselors; management doesn't see the value & do not speak of continual training to better selves within current positions outside of obtaining another degree; very poor communication in middle to upper management (lots of confusion); pay is always below or on lower end of industry average except for some management; company is direct/management heavy

    Advice to Senior Managementshow employees they are valued

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It was a blessing to work there

    Anonymous Employee (Current Employee)

    ProsAlot of opportunities for a hard work employee.

    ConsBreakdown of communication & leadership issues

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Oustanding

    UDR (Current Employee) Orlando, FL

    ProsMoney, Great work life balance

    ConsToo many changes in UDR roles

    Advice to Senior ManagementStay consistend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A typical academic environment with a slight twist of profitability focus.

    Adjunct Faculty (Former Employee) Phoenix, AZ

    ProsGCU has small classes that provide a good opportunity for mentoring students. The school has lots of needs for part-time faculty so I was able to pick and choose the classes I wanted to teach.

    ConsGCU is a for profit University and therefore tends to focus more on profitability than academic rigor. The faculty in my department regularly requested that graduate students have more stringent prerequisites in order to increase their likelihood of success. However, the school indicated that this would negatively impact enrollment and thus rejected the need for prerequisites.

    Advice to Senior ManagementBe willing to consider advice from faculty. A greater focus on reputation will increase long-term profitability even if short-term profitability takes a slight hit.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    GCU has the potential to be a really good place to work, but it has some issues to address.

    Anonymous Employee (Current Employee) Phoenix, AZ

    ProsGCU has a strong brand, has a solid business model (for now) and is the best among the for-profit online education companies.

    My team and stakeholders are good to work with.

    GCU has a good benefits package.

    ConsCompensation is sub-par. If I leave, it will be the primary reason. No benchmarking takes place. Salaries determined by guessing what the job should be paid and/or the personal preferences of the VPs and their staff managers.

    Very little long range strategic planning occurs. A lot of what we do is reactionary. Very little consideration is given to the systemic impacts of decisions.

    Advice to Senior ManagementNeed to stop low balling employees with regards to pay. If you don't fairly compensate your employees, then you are inviting solid performers to leave as there is no financial incentive to stay. Be fair to employees who are working hard by allowing them to share in the financial rewards. A variable pay component to the compensation plan would be fantastic.

    Also, don't nickel and dime employees when it comes to expense reimbursements, relocations packages, annual increases and bonuses.

    While I appreciate receiving a bonus at Christmas, the amount of the bonus was a joke and rather insulting considering the hard work that I put into GCU during the year.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The people who are on the front lines are a wonderful group of people to work with.

    Anonymous Employee (Former Employee)

    ProsThe people are great. Focus on work/life balance.

    ConsLittle communication and common goal setting between varying functions of the University.

    Advice to Senior ManagementBe sure to get to know those who work for you. Ensure all departments of the University are working for the same goal. Seems to be a difference between what is said by upper management and the actions seen as the work is carried out.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Better of all other For-Profit Universities... but still a career killer..

    Enrollment Counselor (Current Employee) Peoria, AZ

    ProsStarting Salary is decent $40k. Best part of GCU is business plan is one that will outlast all other online schools, since they have their growing ground campuses. Makes you feel you are part of something other than just your online enrollments

    ConsYou can expect 1 or 2 new hot leads a week which make it near impossible to hit numbers every month. Expect to call call call.. and leave voicemail after voicemail.

    Advice to Senior ManagementHow about some marketing outside of Arizona??? Your Qualifying Center is in the stone age compared to other Universities!

    No, I would not recommend this company to a friend

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