Grand Canyon University Reviews

Updated July 21, 2015
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Grand Canyon University CEO Brian Mueller
Brian Mueller
26 Ratings

Pros
  • Free tuition and medical benefits (in 14 reviews)

  • There are great benefits, salary, and people to work with (in 12 reviews)

Cons
  • From the enrollment counselors to instructors, customer service trumps all (in 11 reviews)

  • All upper management is from UoP (in 8 reviews)

More Pros and Cons

43 Employee Reviews

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  1. Helpful (2)

    Online Adjunct

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Pros

    Continuous part-time work teaching up to two classes at a time.

    Cons

    Pay is low compared to other universities and you spend a significant amount of time online with students.


  2. Helpful (1)

    Adjunct Professor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grand Canyon University

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible schedule, great pay, informative

    Cons

    I cannot think of any to mention.


  3. Helpful (1)

    Enrollment Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Specialist in Phoenix, AZ
    Current Employee - Enrollment Specialist in Phoenix, AZ

    I have been working at Grand Canyon University full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overall the organization is pretty great. The hours are awesome and the benefits rock. Just like any other school we have the perks of getting a lot of national holidays off along with our regular PTO.

    Cons

    Poor management, monotonous work, can get extremely boring at times.


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  5. Helpful (2)

    great for profit school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Enrollment Counselor in Phoenix, AZ
    Former Employee - Inside Enrollment Counselor in Phoenix, AZ

    I worked at Grand Canyon University (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great products, free education, work from home. Great coworkers and benefits

    Cons

    Shady upper management. They make decisions that don't make sense for the students.

    Advice to Management

    Listen to your employees that actually interact with the students.


  6. Payroll

    Former Employee - Payroll Specialist in Peoria, AZ
    Former Employee - Payroll Specialist in Peoria, AZ

    I worked at Grand Canyon University (More than a year)

    Pros

    GCU has great benefits for their employees.

    Cons

    Not a lot of room to grow.


  7. Helpful (3)

    Great People, Question Product

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Phoenix, AZ
    Former Employee - Admissions Representative in Phoenix, AZ

    I worked at Grand Canyon University full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked on the traditional campus and I loved it. The people were mostly really good, nice people. Having access to the gym, the amenities and just working on a college campus was a lot of fun. If you are not religious as I am not people are generally cool, but the vast majority of the employees are very religious but rarely are they abrasive about it. It was the people that kept me there so long. Other Pros - good benefits, good tech to work with, free (not including taxes) online education

    Cons

    Really it's just a phone sales job convincing students to attend and take out loans. The quality of the education is questionable and the for-profit nature of the business drives the managers to push their employees to meet arbitrary numbers. Upper management is often aloof as most upper management teams are. Other Cons - bad territories, generally poor "product,t" online programs are an absolute joke as most my teachers just passed me without even grading my work.

    Advice to Management

    Do some research on the territories before assigning them. I was given a territory that had 24 kids attend GCU over two years and was expected to recruit 40. My manager saved me from upper management firing me as she saw their mistake.


  8. Helpful (1)

    Adjunct Online Faculty

    • Work/Life Balance
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Grand Canyon University as a contractor (More than 3 years)

    Recommends
    Recommends

    Pros

    Lots of support for faculty. Caring management. Constant feedback on performance.

    Cons

    Having to check classroom daily.


  9. Helpful (1)

    Fun team and gratifying expirience, boring cold calling for the most part

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grand Canyon University part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fun team and very gratifying when you are able to help someone on the phone.

    Cons

    Lots of cold calling, then people yell at you when you are trying to help them.


  10. Call Center- Qualifying Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Qualifying Specialist in Phoenix, AZ
    Former Employee - Qualifying Specialist in Phoenix, AZ

    I worked at Grand Canyon University (More than a year)

    Recommends
    Recommends

    Pros

    Flexible hours. Easy. Great for college students.

    Cons

    You will have a lot of people yell at you on the phone. Other than that, it is a great job for a student


  11. Helpful (1)

    A place i enjoyed going to work at every day.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Engineer
    Former Employee - IT Engineer

    I worked at Grand Canyon University full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    In general every one seems very happy working here. You get a sense that they do care about their employees. In the IT department you sort of have the tale of two worlds. The system engineers seemed to be less happy and under more pressure where as other departments seem very happy. In general Direct Mangers are good and the CTO seems to have an idea of where the company should be.

    Cons

    The real failing is a CIO who lacks vision and any semblance of leadership. Poor decisions are made against the advice of the engineering experts designs. Then the engineer is expect to provide the desired results with the crippled budget.

    Advice to Management

    Get ride of your CIO he is causing damage to your very talented IT operations team.



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