Grand Canyon University Reviews

Updated August 13, 2015
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4.0
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Grand Canyon University CEO Brian Mueller
Brian Mueller
26 Ratings

Pros
  • Free tuition and medical benefits (in 14 reviews)

  • There are great benefits, salary, and people to work with (in 12 reviews)

Cons
  • From the enrollment counselors to instructors, customer service trumps all (in 11 reviews)

  • All upper management is from UoP (in 8 reviews)

More Pros and Cons

44 Employee Reviews

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  1. Helpful (1)

    University Development Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - University Development Representative in Portland, OR
    Former Employee - University Development Representative in Portland, OR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Grand Canyon University full-time

    Pros

    Being able to help other achieve their educational goals.

    Cons

    Management is some of the worst in the business. Unrealistic goals and folks who know nothing about leadership or how to run a team.

    Advice to Management

    Learn what you preach


  2. Regional Enrollment Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great reputation in education arena

    Cons

    somewhat high pressure sales environment


  3. Helpful (2)

    Online Adjunct

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Continuous part-time work teaching up to two classes at a time.

    Cons

    Pay is low compared to other universities and you spend a significant amount of time online with students.


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  5. Helpful (1)

    Adjunct Professor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible schedule, great pay, informative

    Cons

    I cannot think of any to mention.


  6. Helpful (1)

    Enrollment Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Specialist in Phoenix, AZ
    Current Employee - Enrollment Specialist in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Grand Canyon University full-time (More than 5 years)

    Pros

    Overall the organization is pretty great. The hours are awesome and the benefits rock. Just like any other school we have the perks of getting a lot of national holidays off along with our regular PTO.

    Cons

    Poor management, monotonous work, can get extremely boring at times.


  7. Helpful (2)

    great for profit school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Enrollment Counselor in Phoenix, AZ
    Former Employee - Inside Enrollment Counselor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University (Less than a year)

    Pros

    Great products, free education, work from home. Great coworkers and benefits

    Cons

    Shady upper management. They make decisions that don't make sense for the students.

    Advice to Management

    Listen to your employees that actually interact with the students.


  8. Payroll

    Former Employee - Payroll Specialist in Peoria, AZ
    Former Employee - Payroll Specialist in Peoria, AZ

    I worked at Grand Canyon University (More than a year)

    Pros

    GCU has great benefits for their employees.

    Cons

    Not a lot of room to grow.


  9. Helpful (3)

    Great People, Question Product

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Phoenix, AZ
    Former Employee - Admissions Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Canyon University full-time (More than 3 years)

    Pros

    I worked on the traditional campus and I loved it. The people were mostly really good, nice people. Having access to the gym, the amenities and just working on a college campus was a lot of fun. If you are not religious as I am not people are generally cool, but the vast majority of the employees are very religious but rarely are they abrasive about it. It was the people that kept me there so long. Other Pros - good benefits, good tech to work with, free (not including taxes) online education

    Cons

    Really it's just a phone sales job convincing students to attend and take out loans. The quality of the education is questionable and the for-profit nature of the business drives the managers to push their employees to meet arbitrary numbers. Upper management is often aloof as most upper management teams are. Other Cons - bad territories, generally poor "product,t" online programs are an absolute joke as most my teachers just passed me without even grading my work.

    Advice to Management

    Do some research on the territories before assigning them. I was given a territory that had 24 kids attend GCU over two years and was expected to recruit 40. My manager saved me from upper management firing me as she saw their mistake.


  10. Helpful (1)

    Adjunct Online Faculty

    • Work/Life Balance
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends

    I have been working at Grand Canyon University as a contractor (More than 3 years)

    Pros

    Lots of support for faculty. Caring management. Constant feedback on performance.

    Cons

    Having to check classroom daily.


  11. Helpful (1)

    Fun team and gratifying expirience, boring cold calling for the most part

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Grand Canyon University part-time

    Pros

    Fun team and very gratifying when you are able to help someone on the phone.

    Cons

    Lots of cold calling, then people yell at you when you are trying to help them.



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