Great Clips

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Great Clips Reviews

Updated Jul 31, 2014

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All Employees Current Employees Only

2.9 168 reviews

67% Approve of the CEO

Great Clips CEO Rhoda Olsen

Rhoda Olsen

(30 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible schedules make it easy to balance other responsibilities (in 7 reviews)

  • Flexible hours, always busy, steady income (in 6 reviews)


Cons
  • The stylists there can hardly cut hair to save their life (in 12 reviews)

  • You get paid a little above minimum wage, and only earn a (very small) commission (in 8 reviews)

More Highlights
41 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Place for new stylists- Very high turnover

    Hair Stylist (Current Employee)

    ProsThis is a great place to work if you are new to the industry and need a steady (small) paycheck and lots of people coming in the door.

    ConsThis company has a high turnover because long term it is not a pleasant place to be employed. Metrics are pushed heavily, many of them very difficult to achieve even for top stylists and the rewards are minimal. If you have the experience to achieve their standards you can be making significantly more money with less stress elsewhere. Communication between franchisees, corporate, district managers and frontline management is very poor.

    Advice to Senior ManagementI would recommend corporate follow up with franchisees more regularly to hold them accountable for management practices. Franchisees please remember that while customer focused policies are good for business disregarding employee scheduling requests and paying minimum wage for virtually on-call stylists is a recipe for turnover which clients hate.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Stylists forced to treat clients like herded cattle.

    Hairstylist (Current Employee)

    ProsThe only good thing about working at Great Clips is a lot of the clients are very nice. Tips are good but only because of the sheer volume of clients we service. Also, luckily all the stylists in our shop are pretty good at what they do despite being hounded about the speed of their work. I do like interacting with the clients. We have an Air Force base and a university in our town so our clientele is pretty diverse.

    ConsThere are so many negative things about Great Clips. Clients are herded in and out like cattle. They bully you about your numbers constantly. All our stylists numbers are posted every week for every one of us to see. Sort of like a shame board. If you're having a slow or bad week, everyone knows it! A few times the dollar amount of what we made was posted on the wall which was humiliating and I think illegal. There is zero education in our shop. We just got an intern who our manager is treating as a shop slave. Our manager also hired her sons girlfriend which is a huge conflict of interest. There's so much drama it's demoralizing sometimes. I'm only working here because of the convenience of being so close to home. We actually have a list of clients who haven't been in the shop in a long time listed in order of the amount of money they've spent in the shop! We have to call them and offer them a discounted haircut to get them back in. You can also never get a raise the way because of their point system.

    Advice to Senior ManagementMy advice would be to stop bullying your stylists about their speed. Care more about the quality of the work. That's why we have a reputation as a chop shop. Being forced to cut so fast is ridiculous. Offer salon education to your employees. Great Clips has such a big turn over of stylists for a reason. The point system is also the worst. Even with a doctor's note if you're late or miss a day you get a point. Disgusting way to treat your employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I was not appreciated in my professional position

    Hair Stylist (Former Employee) Kingsland, GA

    ProsYou have a guaranteed income or salary

    ConsYour haircuts are timed and you must sell product

    Advice to Senior ManagementYou have to be tolerant of the general manager

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No

    1 person found this helpful  

    Horrible

    Anonymous Employee (Former Employee)

    ProsNice walk in, has the ability to be great. Not to much other than that.

    ConsHorrible managers with no real training, pay wasn't that great at one franchise. No benefits Manager never did her job so expect to do it. Oh and you have to do fixes of the manager's which you can't put in the system. She doesn't want to know all her oops haircuts. Its OK because she can get them done in 5 mins just like a monkey can.

    Advice to Senior ManagementRequire your managers to have training yearly or they are let go. Require the managers can pass a test of doing haircuts.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A pass through job

    Manager (Former Employee) Fort Lauderdale, FL

    Prosbuilt in client base

    ConsSchedule is never the same, can't plan a life. understaffed. especially when having coupons for $5.99 haircuts and the customers come in like hoards of locusts. i can cut with the best of them but 5 hrs. strait put me on the disabled list. 6 week s later i'm still not well. hourly pay blows.

    Advice to Senior Managementwhen your manager says she needs staff, get it, or lose customers and your staff

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    they care more about quantity then quality

    Stylist/Assistant Manager (Former Employee) Redmond, WA

    Prosthey give everyone a chance to learn how to cut hair

    ConsIf you average longer then 16 minutes multiple weeks you will probably receive a write up.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Don't do it. You deserve better.

    Licensed Cosmetologist (Current Employee) Coralville, IA

    Prosbusy, good amount of tips, you don't need to find your own clients, good place to get your cut times down if your new to hair cutting.

    If you have a tough personality and can handle pressure well (if you are sensitive, STAY AWAY) , this is a great place to start off your career, but I would not stay for more than a year do to it's demanding nature.

    Consunfair workplace, drama, terrible hours, constant pressure to cut faster, many people quit so they run you dry until you are forced to, clients just want a "decent" cut so they don't care about quality, it's kind of like the fast food business of the cosmetology world, other stylists in more upscale salons treat you as though you aren't even qualified to be a cosmetologist ((no respect for the job)). Also, very short lunch breaks (10 minutes, if you even get a lunch break) at random times really takes a toll on your body. If you work until closing, a lot of the time you have to eat when you get home (around 10 pm) then head straight to bed to work a morning shift the next day (wake up at 6 or 7). This causes you to gain weight very quickly. Most of the stylists I worked with had a hard time staying healthy, and the ones that did had to put forth an incredible amount of effort to do so.

    Advice to Senior ManagementI know all places have different management, but my area went through 4 managers in 1 year. All 4 had no prior managing experience (other than taking a class that great clips provided) So 3 out of 4 of the managers were incredible corrupt. They treated the other stylists as completely inferior and forced many of them to take all the holidays and split shifts. I think they wouldn't go through as many managers if they were fair about their business.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Felt very rushed and more like a machine than a person.

    Hairstylist (Former Employee) Chicago, IL

    ProsBusy salon, great opportunity to build clientele, and opportunity to gain lots of experience cutting hair.

    ConsTime limits on haircuts, so you have to be able to cut extremely fast.They are very particular when it comes to hitting your numbers, especially your cuts per hour.

    Advice to Senior ManagementExtend the amount of time allotted to complete a haircut if you want less redoes and better quality.

    No, I would not recommend this company to a friend

     

    For what its worth

    Anonymous Employee (Current Employee)

    ProsCan work with a school Schedule um good clients provides station shampoo bowls

    ConsLove 9 dóllars a hour . When You get hiref get ready to work like. Dog period

    Advice to Senior ManagementPléase corporate step up and help these salón owners hire The correct people

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great Clips is ok. It's the franchisee that isn't

    Manager/Stylist (Current Employee)

    Prosready made clientele. i like my co-workers.

    Conseach franchisee is different. Mine lie, run the salon like a concentration camp, if you take a vacation you cant make up the lost hours to equal 32 hr avg. in a quarter to qualify to earn more vacation hrs. so you get penalized for taking a vacation

    Advice to Senior Managementyour people are your most valuable asset. stop taking advantage of them

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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