Great Clips Reviews

Updated July 31, 2014
Updated July 31, 2014
177 Reviews

3.0
177 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Great Clips CEO Rhoda Olsen
Rhoda Olsen
34 Ratings

Review Highlights

Pros
  • Flexible schedules make it easy to balance other responsibilities (in 7 reviews)

  • Flexible hours, always busy, steady income (in 6 reviews)


Cons
  • The stylists there can hardly cut hair to save their life (in 12 reviews)

  • You get paid a little above minimum wage, and only earn a (very small) commission (in 8 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Place for new stylists- Very high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Great Clips part-time for more than a year

    Pros

    This is a great place to work if you are new to the industry and need a steady (small) paycheck and lots of people coming in the door.

    Cons

    This company has a high turnover because long term it is not a pleasant place to be employed. Metrics are pushed heavily, many of them very difficult to achieve even for top stylists and the rewards are minimal. If you have the experience to achieve their standards you can be making significantly more money with less stress elsewhere. Communication between franchisees, corporate, district managers and frontline management is very poor.

    Advice to ManagementAdvice

    I would recommend corporate follow up with franchisees more regularly to hold them accountable for management practices. Franchisees please remember that while customer focused policies are good for business disregarding employee scheduling requests and paying minimum wage for virtually on-call stylists is a recipe for turnover which clients hate.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Stylists forced to treat clients like herded cattle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hairstylist
    Current Employee - Hairstylist

    I have been working at Great Clips part-time for more than a year

    Pros

    The only good thing about working at Great Clips is a lot of the clients are very nice. Tips are good but only because of the sheer volume of clients we service. Also, luckily all the stylists in our shop are pretty good at what they do despite being hounded about the speed of their work. I do like interacting with the clients. We have an Air Force base and a university in our town so our clientele is pretty diverse.

    Cons

    There are so many negative things about Great Clips. Clients are herded in and out like cattle. They bully you about your numbers constantly. All our stylists numbers are posted every week for every one of us to see. Sort of like a shame board. If you're having a slow or bad week, everyone knows it! A few times the dollar amount of what we made was posted on the wall which was humiliating and I think illegal. There is zero education in our shop. We just got an intern who our manager is treating as a shop slave. Our manager also hired her sons girlfriend which is a huge conflict of interest. There's so much drama it's demoralizing sometimes. I'm only working here because of the convenience of being so close to home. We actually have a list of clients who haven't been in the shop in a long time listed in order of the amount of money they've spent in the shop! We have to call them and offer them a discounted haircut to get them back in. You can also never get a raise the way because of their point system.

    Advice to ManagementAdvice

    My advice would be to stop bullying your stylists about their speed. Care more about the quality of the work. That's why we have a reputation as a chop shop. Being forced to cut so fast is ridiculous. Offer salon education to your employees. Great Clips has such a big turn over of stylists for a reason. The point system is also the worst. Even with a doctor's note if you're late or miss a day you get a point. Disgusting way to treat your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    I was not appreciated in my professional position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist  in  Kingsland, GA
    Former Employee - Hair Stylist in Kingsland, GA

    I worked at Great Clips part-time for more than 3 years

    Pros

    You have a guaranteed income or salary

    Cons

    Your haircuts are timed and you must sell product

    Advice to ManagementAdvice

    You have to be tolerant of the general manager

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 3 people found this helpful  

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Great Clips

    Pros

    Nice walk in, has the ability to be great. Not to much other than that.

    Cons

    Horrible managers with no real training, pay wasn't that great at one franchise. No benefits Manager never did her job so expect to do it. Oh and you have to do fixes of the manager's which you can't put in the system. She doesn't want to know all her oops haircuts. Its OK because she can get them done in 5 mins just like a monkey can.

    Advice to ManagementAdvice

    Require your managers to have training yearly or they are let go. Require the managers can pass a test of doing haircuts.

  6. 1 person found this helpful  

    A pass through job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Fort Lauderdale, FL
    Former Employee - Manager in Fort Lauderdale, FL

    I worked at Great Clips full-time for more than 3 years

    Pros

    built in client base

    Cons

    Schedule is never the same, can't plan a life. understaffed. especially when having coupons for $5.99 haircuts and the customers come in like hoards of locusts. i can cut with the best of them but 5 hrs. strait put me on the disabled list. 6 week s later i'm still not well. hourly pay blows.

    Advice to ManagementAdvice

    when your manager says she needs staff, get it, or lose customers and your staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    they care more about quantity then quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist/Assistant Manager  in  Redmond, WA
    Former Employee - Stylist/Assistant Manager in Redmond, WA

    I worked at Great Clips full-time for less than a year

    Pros

    they give everyone a chance to learn how to cut hair

    Cons

    If you average longer then 16 minutes multiple weeks you will probably receive a write up.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Don't do it. You deserve better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Cosmetologist  in  Coralville, IA
    Current Employee - Licensed Cosmetologist in Coralville, IA

    I have been working at Great Clips full-time for more than a year

    Pros

    busy, good amount of tips, you don't need to find your own clients, good place to get your cut times down if your new to hair cutting.

    If you have a tough personality and can handle pressure well (if you are sensitive, STAY AWAY) , this is a great place to start off your career, but I would not stay for more than a year do to it's demanding nature.

    Cons

    unfair workplace, drama, terrible hours, constant pressure to cut faster, many people quit so they run you dry until you are forced to, clients just want a "decent" cut so they don't care about quality, it's kind of like the fast food business of the cosmetology world, other stylists in more upscale salons treat you as though you aren't even qualified to be a cosmetologist ((no respect for the job)). Also, very short lunch breaks (10 minutes, if you even get a lunch break) at random times really takes a toll on your body. If you work until closing, a lot of the time you have to eat when you get home (around 10 pm) then head straight to bed to work a morning shift the next day (wake up at 6 or 7). This causes you to gain weight very quickly. Most of the stylists I worked with had a hard time staying healthy, and the ones that did had to put forth an incredible amount of effort to do so.

    Advice to ManagementAdvice

    I know all places have different management, but my area went through 4 managers in 1 year. All 4 had no prior managing experience (other than taking a class that great clips provided) So 3 out of 4 of the managers were incredible corrupt. They treated the other stylists as completely inferior and forced many of them to take all the holidays and split shifts. I think they wouldn't go through as many managers if they were fair about their business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Felt very rushed and more like a machine than a person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hairstylist  in  Chicago, IL
    Former Employee - Hairstylist in Chicago, IL

    I worked at Great Clips part-time for less than a year

    Pros

    Busy salon, great opportunity to build clientele, and opportunity to gain lots of experience cutting hair.

    Cons

    Time limits on haircuts, so you have to be able to cut extremely fast.They are very particular when it comes to hitting your numbers, especially your cuts per hour.

    Advice to ManagementAdvice

    Extend the amount of time allotted to complete a haircut if you want less redoes and better quality.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    For what its worth

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Great Clips

    Pros

    Can work with a school Schedule um good clients provides station shampoo bowls

    Cons

    Love 9 dóllars a hour . When You get hiref get ready to work like. Dog period

    Advice to ManagementAdvice

    Pléase corporate step up and help these salón owners hire The correct people

  11. 1 person found this helpful  

    Great Clips is ok. It's the franchisee that isn't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager/Stylist
    Current Employee - Manager/Stylist

    I have been working at Great Clips full-time for more than 3 years

    Pros

    ready made clientele. i like my co-workers.

    Cons

    each franchisee is different. Mine lie, run the salon like a concentration camp, if you take a vacation you cant make up the lost hours to equal 32 hr avg. in a quarter to qualify to earn more vacation hrs. so you get penalized for taking a vacation

    Advice to ManagementAdvice

    your people are your most valuable asset. stop taking advantage of them

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

Worked for Great Clips? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.