Great Clips Reviews

Updated August 24, 2015
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3.0
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Great Clips CEO Rhoda Olsen
Rhoda Olsen
24 Ratings

Pros
  • Good tips, guaranteed clientele, busy salon (in 9 reviews)

  • Flexible hours for part time work (in 8 reviews)

Cons
  • Stylists must cut hair at a fast pase and productivity is very difficult to reach (in 12 reviews)

  • Expected to work long, hard hours for minimum wage (in 9 reviews)

More Pros and Cons

94 Employee Reviews

Sort: Popular Rating Date
  1. store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Louisville, KY
    Current Employee - Store Manager in Louisville, KY
    Recommends
    Positive Outlook

    I have been working at Great Clips full-time (More than 5 years)

    Pros

    Great team, tips, bonuses, training, very busy, , established salon,steady income

    Cons

    Hard to meet goals set by franchisee, always changing rules, some great clips have bad reputations Strict guidelines

    Advice to Management

    Do not gossip with the staff, maintain a good balance between friendships and professionalism, work hard to meet goals, do not think you are better than your stylist, appreciate all customers.


  2. Very rushed work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Cosmetologist in Wauconda, IL
    Former Employee - Licensed Cosmetologist in Wauconda, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Great Clips full-time (Less than a year)

    Pros

    High walk in rate - Never sitting and waiting for clients and make a decent amount in tips due to the number of clients you receive.

    Cons

    Forced to do haircuts in a very short amount of time. Not able to really focus on doing your best work.

    Advice to Management

    Don't set a quota for how many clients you need to complete in a day. Makes it impossible to do your best work.


  3. It's a busy,fun work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Dallas, TX
    Current Employee - Stylist in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Great Clips full-time (More than a year)

    Pros

    I like the fact you get an hourly pay, paid time off, tips also another pro is your work a morning or a night shift.

    Cons

    My biggest con is being timed on haircuts 12-17 mins. Goals to sell items are to high (if your working in a slower shop)


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  5. Good job .. great atmosphere. ..good manager..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Yulee, FL
    Current Employee - Hair Stylist in Yulee, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Great Clips full-time (Less than a year)

    Pros

    Environment, colleagues , clean, organized and built on excellent customer service. Nice to see so many different and mostly kind people while at work.

    Cons

    Records, video tapes of every step you make. Great Clips in general wants you to average 15 minute haircut time at end of day. Although, we do men , women and small children. I, personally like to give everyone my best. I can't always do this in 15 minutes. Actually, that is an in and out haircut. I personally wouldn't want that and don't like to treat people like part of an assembly line. This therefore, makes stylist work like they are on assembly line to meet high expectations with haircut time. At end of day it feels as if you work in a sweat shop instead of have a profession. At times go without any breaks and usually no lunch break. We are supposed to have these but not expected to take all day if busy.

    Advice to Management

    Give the stylists some appreciation. We are good at all that we do and are pressured to race against clock all day. In long run, its hard to give customer service and a good haircut in time allowed. Manager has to keep numbers high for owners. There will always be a big employee turnover and customers dont like that. Pay for stylists does definitely not meet demand put on stylist. We check people in and out, put new customers in with too much information, we clean, we wash towels and keep all equipment up. Would be a great place to work if so much wasnt expected for so little pay. You get a real feeling of being used up.


  6. Assistant Stote Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Great Clips full-time

    Pros

    The store had been updated and and looked fantastic. The opportunity to make as much money as possible was within reach so long as you followed GreatClips guidelines for haircutting.

    Cons

    They had a huge turnover with Managment at that store. The staff was difficult to work with and it was hard to keep morale up due to the turnover in their management.

    Advice to Management

    Establish a chain of command and stick to it. Do not go behind the backs of store managers to find out what is going on in the store.


  7. Immediate clientele, northern Kentucky review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager/Stylist in Northern, KY
    Current Employee - Manager/Stylist in Northern, KY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Great Clips full-time (More than 5 years)

    Pros

    Immediate clientele, guaranteed hourly base pay, vacation time. Corporate is wonderful for support and advice to management. Company picnics are nice.

    Cons

    Pay is low when considering how hard stylists and managers actually work. If in management no real days off, phone calls all the time even on off days. Work on some holidays when other salons are closed which isn't fair to the employee. Work just about every single weekend if you're a full time employee, which it isn't fair that part time employees aren't expected to do the same. Sometimes they promote the wrong people. You get treated like any other retail worker which isn't fair because we spend tens of thousands of dollars in order on our education, so it's not fair to treat us like we are the same as retail employees you'd find at the mall; we invested time and money to join this industry and should be treated with respect and gratitude...we are not retail workers we are professionals. No health insurance or sick days! Long hours, sometimes you will work 10-14 days without a day off. Over worked and underpaid. Micromanagement is a nightmare.

    Advice to Management

    Appreciate managers and stylists more, stop treating us like we are just bottom of the line workers. We are professionals that are here because we love our craft. Stop over working your employees, it makes for unhappy ones. Come up with a system to rotate weekends off.


  8. Potential to earn more money than full service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager
    Current Employee - Salon Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Great Clips full-time (More than 10 years)

    Pros

    Immediate clientele, fast paced, potential to earn lots of extra money, local owners.

    Cons

    Sales, over abundance of coupons, shampoos not required, under staffed, long hours on your feet, sometimes overwhelming, local owners.

    Advice to Management

    For Franchisees: Employees are people too. They like time off around black outs just like everyone else. Cater to everyone fairly. Listen.


  9. balancing and internal support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Salon Manager in Charlotte, NC
    Current Employee - Salon Manager in Charlotte, NC
    Approves of CEO

    I have been working at Great Clips full-time (More than 5 years)

    Pros

    There is opportunity to make as much money as you are willing to work for. Corporate is very helpful, supportive and cares about the success of you, your staff and salon.

    Cons

    Not every salon has the same rules as they are franchises and can tweak the rules. The support is not always clear from the upper management. High hopes are built and then knocked down. Expected to eat, breathe and sleep the salon, family comes second.

    Advice to Management

    Make sure you are ready to be on call 7days a week no matter what, forget about being off during peak times, such as haircut sale must work all 7 days, not holiday vacations or being fully involved with your children sports or activities.


  10. Just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Stockton, CA
    Former Employee - Stylist in Stockton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Great Clips full-time (More than 3 years)

    Pros

    The hours are flexible, you meet new people every day, there is always an opportunity to continue your education and do what you love

    Cons

    Salary is not up to par. Managers play favorites, hours can get cut without warning, no set hours are allowed.

    Advice to Management

    Rememeber we need to feed our families too! Playing favorites isn't fair and is just cruel and ultimately that and the minimum wage salary is why I left the company. Even with an offer to be promoted to management, my hourly wage would only increase by $.05 an hour!


  11. Stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The environment is very fast paced, friendly co workers and flexible hours and shifts that fit my schedule.

    Cons

    I didn't see many cons to working here. Great stepping stone to another stylist job.



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