Glassdoor is your free inside look at Great Clips reviews and ratings — including employee satisfaction and approval rating for Great Clips CEO Rhoda Olsen. All 21 reviews posted anonymously by Great Clips employees.
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Rhoda Olsen
Current Employee – been working at Great Clips
Pros – The shedule is Flexible and Good
Cons – No room for growth opportunities or moving up in the company
2013-04-22 06:33 PDT
Current Employee – been working at Great Clips part-time for more than 3 years
Pros – Flexible schedule, and nice clients.
Cons – No raises or bonuses, careless owner and bad management.
2013-03-06 17:32 PST
Current Employee – been working at Great Clips full-time for more than 3 years
Pros – Growth in the company, Number 1 salon brand in America, Busy Salons
Cons – Lower end clientele, Corporate company may not be for everyone, Franchisees have no hair cutting experience
Advice to Senior Management – Get all the training you can and take as many classes as the franchise will send you to, there are also a lot of classes on insite
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-17 05:09 PST
Current Employee – been working at Great Clips full-time for less than a year
Pros – Great place to learn and improve speed and cutting techniques. Hourly rate helps provide a steady income.
Free on-going education. work shifts can be flexable
Cons – Not good for building clientel and tips can be erratic. You really have to do a lot of cuts to make good money. cut times are 13 to 17 min! Continued education is great if you can take the days off to attend the classes. Benefits are up to each individual franchisee. Some places are better than others. No tools are provided. Some stores are VERY conservative in attire and looks.
Yes, I would recommend this company to a friend
2012-06-01 21:54 PDT
Current Employee – been working at Great Clips
Pros – It's franchised and the owners are great people to work for.
Cons – Management at some stores is less than desireable to work for.
2012-04-29 19:15 PDT
1 person found this helpful
Current Employee – been working at Great Clips
Pros – I think the pay is pretty good for what you do. Sometimes it's better than others (tips). I love that they do strictly haircuts, that's the main reason I work there, because I love doing haircuts. I like most of the customers...talking, getting to know them, making them feel good. And I like the other stylists (most of the time).
Cons – The management is a big mess. Poor communication, disrespect for employees...treat them like children, never ask for input on how things can be better...they just ignore you, stylists are always complaining...especially about the schedule (you will never know when you have to work....hard to make plans) Too much is expected of the shop manager which makes the shop run very inefficiently.
Stylists are threatened with suspension if their haircut time is too high or their non-cut time is too high...even though these numbers are not always a true reflection of what is happening in the salon.
Advice to Senior Management – Nothing bothers me so much as just being treated like a child and being spoken to with a condescending tone. The stylists deserve respect just as well as the customers and the management. It all trickles down. I'm sure some franchises are better than others...in fact I have worked at a better franchise in the past, where management was respectful and kind to its employees...where I wasn't hounded about my haircut time, and I was praised for my customer service...it makes a huge difference. Even though I make more money now, I was happier at the other franchise.
2011-03-25 08:38 PDT
Current Employee – been working at Great Clips
Pros – Always a paycheck, no clientel, product classes.
Cons – If you don't meet your "numbers" as in hc times, product %, it effects not only you getting a monthly bonus but your fellow stylists bonus'. That isn't fair. Especially when some people work thei asses off to sell, and keep their numbers perfect. It makes it where nobody wants to try! Great clips is hurting themselves by establishing this new policy.
Advice to Senior Management – Encourage! Encourage! Lift up! Criticism gets you no where.....and punishing everyone for one or 2 peoples lack of work ethic is not going to help. I know I encourage one of our girls to sell I practically even try to sell for her but she still doesn't try. I'm tired of doing her job! She should reap what she sows NOt ME !
Yes, I would recommend this company to a friend
2011-03-27 05:14 PDT
Current Employee – been working at Great Clips
Pros – Do not need a clientele, paid hourly, flexible hours, do not have to rent a chair, offers educational cutting classes
Cons – Too many kinds of coupons, haircut times, some clients do respect stylists at all, flexiblity of store hours
Advice to Senior Management – Franchises should follow the guidelines more from corporate, and be less about fast haircuts and focus more on their customers.
2011-03-25 10:06 PDT
Current Employee – been working at Great Clips
Pros – constant flow of customers, great training, friendly staff
Cons – hire more stylist then needed, gossip, pecking order
Advice to Senior Management – need to let stylist already there more hours rather then hire more stylist and cut hours.
Yes, I would recommend this company to a friend
2011-03-25 04:20 PDT
Current Employee – been working at Great Clips
Pros – Great Clips is a walk in's only salon which provides a steady flow of customers which provides employees with little down time and a better opportunity to build your client base. Great Clips also offers a flexible schedule to accomodate your needs.
Cons – Because Great Clips offers a more economical price for a haircut it sometimes results in the "no tip" customer. Unfortunately, some people still do not understand the importance tips have on employees in the beauty industry.
Advice to Senior Management – Please offer affordable health care benefits and retirement programs to employees! Many licensed cosmetologists are single mothers and desperately need these benefits!!
2011-03-09 18:11 PST
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