Green Tree Servicing Reviews

Updated April 1, 2015
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3.0
21 Reviews
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Keith A. Anderson
6 Ratings

21 Employee Reviews

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  1. All in all it was a decent place to work, the company is growing rapidly and going through some typical growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Green Tree Servicing full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Training was relatively adequate and management was helpful on the job with plenty of feedback on how you're doing in the job.

    Cons

    Customer service was not promoted, and it was difficult to interact with customers and not care about possible problems they had, it was more of a sales focused environment.

  2. A company that could be good if they had the right people in place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Green Tree Servicing

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Environment was ok and the benefits were decent.

    Cons

    Technological issues were a huge problem.

    Advice to Management

    Be more aware as to what is going on.

  3. As a SPOC you have the chance to earn a decent living, bonus up to $1500/mo.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Spoc in Tempe, AZ
    Current Employee - Spoc in Tempe, AZ

    I have been working at Green Tree Servicing full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good bonus potential, good benefits, decent base pay. Good place to learn the industry, if you apply yourself and have a thick skin.

    Cons

    Heavy mandatory overtime, extreme micromanagement, an employee's experience can vary greatly depending on the sup and portfolio they're assigned to. Metrics driven to a fault, when queue performance is what will keep you employed.

    Advice to Management

    You allow the sups to play favorites and manipulate the hourly employees per their whims. Upper management has no idea of the abuse and sophmoric behavior among the sups.

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  5. collector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector in Fort Worth, TX
    Former Employee - Collector in Fort Worth, TX

    I worked at Green Tree Servicing full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great pay fun atmosphere teammates were very helpful

    Cons

    Upper management need to take the time to find out how to keep their employee happy ..too much micro management

    Advice to Management

    none

  6. My experience has been good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Green Tree Servicing

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits good team members

    Cons

    Paid structure is low not based on your experience.

    Advice to Management

    Listen to your employees prior to change

  7. review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Green Tree Servicing

    Pros

    great benefits and flexible schedule

    Cons

    travel, use your own vehicle

  8. Helpful (1)

    My experience is I learned new systems, multi tasked and was able to complete my job on a daily basis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Fredericksburg, VA
    Former Employee - Anonymous in Fredericksburg, VA

    I worked at Green Tree Servicing full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The supervisor were helpful. Each customer was different. There was a lot of good people in the company.

    Cons

    15 hour workdays plus more hours at the end of the month. Upper management needs to be trained on new rules and regulations.

    Advice to Management

    Treat everyone equally.

  9. It was difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Foreclosure Specialist in Tempe, AZ
    Former Employee - Foreclosure Specialist in Tempe, AZ

    I worked at Green Tree Servicing full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is growing which means possible to move up within the company

    Cons

    A lot of the difference department you need to stay on your feet to avoid from getting catch up.

    Advice to Management

    Upper Management need to pay attention to lower management on how they run their department

  10. Collections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector in Kennesaw, GA
    Former Employee - Debt Collector in Kennesaw, GA

    I worked at Green Tree Servicing full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay and informative to my personal life

    Cons

    Long hours and lots of REQUIRED overtime, the management show a lot of favoritism towards seniority which was very frustrating to the newer employee.

    Advice to Management

    Better training system.

  11. Helping home owners financial needs in the refinance marker, or purchasing new property.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Officer in Fort Washington, PA
    Current Employee - Mortgage Loan Officer in Fort Washington, PA

    I have been working at Green Tree Servicing full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get what you put in based on your work. Job is strictly commission based so the harder you work the more you will make

    Cons

    No room for advancement or career growth within the company

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