Greyhound

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Greyhound Reviews

Updated Mar 17, 2014

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All Employees Current Employees Only

2.7 45 reviews

47% Approve of the CEO

Greyhound President and CEO Dave Leach

Dave Leach

(19 ratings)

34% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    After years of service you will always be looking for a better job...

    Customer Service Representative (Former Employee) Detroit, MI

    Prosworking with the fellow employes is a lot of fun but sometimes it makes you wonder.

    ConsPay scale is not competitive, Promotions do not come often, Supervisors think they are GODS and try to berate the other employees.

    Advice to Senior ManagementThey need to fire the current Mangement staff and start over Fresh.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    New York Operations Manager

    Operations Manager (Current Employee) New York, NY

    ProsAble to help those in need ( Customers)

    Cons24-7 Operation, Days off vary from 1 to 2 days off. No training structure for Management. Drivers are expendable.Old school way of thinking, terminate, lead by fear for results. Every quarter terminal employees are terminated to reduce Terminal cost. Yearly Fortcast is not shared with Terminal Management to avoid going over budget. It is is shared its shared at the last minute, No planning a " year in advance" to eliminate a decrease in moral with terminal employees and drivers. Stellar Training is a joke, On hand training all training is a paper job for corporate and OSHA and DOT auditors. Corporate does not plan for enough equipment leaving irate customers and employees. Christmas M.Watkins Senior Vice President was at the New York Terminal to assist with the crowd. But we were short equipment (Buses). I asked why are we short he stated to the Operations Manager (me) I don't know. Company has not garbage to clean incoming schedules properly

    Advice to Senior ManagementImplement Six Sigma, Project Management team, Vice Presidents and Senior VPs are to involved in everyday operation.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrible Greyhound Bus line

    Customer Service Representative (Former Employee) Seattle, WA

    Prosnothing it was stupid and suffering

    ConsBad CS, not organized, grumpy and un-polite old boss ...among other things...like dealing with pissed off customers all the time because of bad management

    Advice to Senior Managementget out of this business, I am really dissatisfied with your service and advise everyone NOT to work with Greyhound everrrrrr.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    don't work at greyhound unless you like danger

    Customer Service Representative (Former Employee) Chicago, IL

    Prosthere are none except that you get a paycheck. oh yeah and you can get there by bus if you don't have a car

    Consopen 24 hours so the homeless are constantly coming in promising you they had a ticket then lost it with security being horrible just sitting back and watching the show unfold

    Advice to Senior Managementreplace management and bump some of the c s r's that have been there a long time to manager, they know whats really going on anyways

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Just passing through

    Bus Driver (Former Employee) Fresno, CA

    ProsThey provide training. Travel.....was fun but not a career job any longer.

    ConsYou don't have a life. If your not working your sitting in a hotel room and not making any money.

    Advice to Senior ManagementPut people in charge who know the bus business.. Actually show customer service.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Greyhound Driver

    Greyhound Bus Driver (Current Employee) Sacramento (Philippines)

    ProsNice people to work with.Great job if this is your first time commercial dring.

    ConsBad union. They seem to be working against the interests of current drivers. Management is there to pick up their huge paychecks, and the extraboard drivers are way overstaffed.

    Advice to Senior ManagementDear management: I am verey dissapointed in your performance.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Shoud be employee run...

    Platform Service Agent (Current Employee) Winnipeg, MB (Canada)

    ProsIn Winnipeg, be hav ethe best run depot, despite our manager, we have the most senior staff in the country, and we all care about our jobs, and work your asses off. not matter how our managers try and screw us.

    ConsDid i mention our managers....Love to cut hours, talk down to you any chance thet get, think up new and confusing work practices, they only way they get promoted is thru us, but there stupity, cant even fathom that.

    Advice to Senior Managementretire

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Bad all around

    Customer Service Representative (Former Employee)

    ProsYou don't need much skill to perform your duties

    ConsNot flexible, no opportunity for ad advancement, repetitve, room for imporovement on benefits offered.

    Advice to Senior ManagementWhy not consider what it takes to keep employees to avoid such a high turn over rate?

    No, I would not recommend this company to a friend

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