Greyhound

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Greyhound Reviews

Updated February 18, 2015
Updated February 18, 2015
24 Reviews
3.0
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Greyhound President and CEO Dave Leach
Dave Leach
24 Ratings

Review Highlights

Pros
  • Good Pay with benefits for full time employees (in 3 reviews)

  • Bus operators spend 90% of their time away from terminals (in 6 reviews)


Cons
  • Our drivers have one of the highest divorce rates, like most long-haul truck (in 10 reviews)

  • But we were short equipment (Buses) (in 5 reviews)

More Highlights

24 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    up until recently, working for the company was great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Greyhound

    Pros

    best reasons to work at greyhound is the people

    Cons

    new management has no idea how to relate to long time employees, this has created hostility in the work environment

    Advice to ManagementAdvice

    old management would do well to update skills with leadership, conflict resolution, and office cultural training

  2.  

    Operations Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Houston, TX
    Former Employee - Operations Supervisor in Houston, TX

    I worked at Greyhound

    Pros

    family like work environment. Vacation,Cheap medical plans

    Cons

    Rotating Quarterly work schedules . Management leaves by 5pm and for the weekend. Doesn't care about issues after hours

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Decent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Greyhound

    Pros

    New management has new ideas.

    Cons

    Old way of thinking holds the back.

    Advice to ManagementAdvice

    Na

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Hiring Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional MotorCoach Operator in Washington, DC
    Current Employee - Professional MotorCoach Operator in Washington, DC

    I have been working at Greyhound

    Pros

    Well if you dont go to the doctors alot you will have to when trying to become employed with these guys. Great pay. Staff are very helpful throughout the hiring process. Gives you a chance to see the U.S.A.

    Cons

    Extremely long hiring process. For people who have demanding jobs, Its hard to satisfy the needs of greyhound when your schedule is loaded.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Motor coach Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Greyhound Bus Driver in Atlanta, GA
    Current Employee - Greyhound Bus Driver in Atlanta, GA

    I have been working at Greyhound full-time (more than 5 years)

    Pros

    Considerable time off during the week. Get to travel and see major cities. Flexible scheduling.

    Cons

    Works mostly weekends and holidays. On call. No predetermined schedules.

    Advice to ManagementAdvice

    More training on the different types of equipment. Compensation for accident free driving and attendance.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Not my cup of tea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Greyhound full-time (more than 10 years)

    Pros

    Easy access from public transportation

    Cons

    You don't want to know

    Advice to ManagementAdvice

    Involve your subordinates, make them feel important too.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    These challenges often leave me feeling exhausted and overwhelmed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Motor Coach Operator in Dallas, TX
    Former Employee - Customer Service Representative/Motor Coach Operator in Dallas, TX

    I worked at Greyhound full-time (less than a year)

    Pros

    My ability to manage my emotions and remain calm under pressure it has a direct link to my performance.

    Cons

    Conflicts with dispatcher wanted to send me in two different directions at the same time.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Greyhound Bus Driver in New York, NY
    Former Employee - Greyhound Bus Driver in New York, NY

    I worked at Greyhound full-time (more than 3 years)

    Pros

    Chance to see the country and interact with a diverse group of co-workers and passengers. Pay is decent compared to other inter-city carriers. Only have to deal with management when in terminals. Bus operators spend 90% of their time away from terminals

    Cons

    Uneven working schedule for new drivers. Some locations have deep seniority lists. Confrontational attitude by some members of management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    An ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA

    I have been working at Greyhound part-time (more than 3 years)

    Pros

    I got the experience working with all kinds of people as well as development in account and customer relations.

    Cons

    The pay did not match the type of work. There would be so many upset passengers because the bus was late and us ticket agents wont be given a clue on why and how the bus became this late.

    Advice to ManagementAdvice

    Pay more to customer service agents and ticket agents. If you pay poorly you will only expect to attract ill acting employess.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Greyhound

    Pros

    They are remaking the company with the Transformation project touching IT with new technology to drive the company into the 21st century

    Cons

    Very political environment. pockets of competing groups. decision by committee is very frustrating.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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