Greyhound
2.7 of 5 45 reviews
www.greyhound.com Cincinnati, OH 5000+ Employees

Greyhound Reviews

Updated Jun 26, 2014

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2.7 45 reviews

                             

47% Approve of the CEO

Greyhound President and CEO Dave Leach

Dave Leach

(19 ratings)

34% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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    HR assistant

    Human Resources Assistant (Current Employee)
    Dallas, TX

    ProsPeople, Training, and the enviroment is laid back

    ConsNone really. Tedious tasks

    Advice to Senior ManagementThey are really good.

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    I love my job. It is very fulfilling and rewarding.

    Customer Service Representative (Former Employee)
    Dallas, TX

    ProsEmpowerment - you / we have been empowered to make decisions. So if you are comfortable making decisions, go with it. It can't hurt. Everyone will succeed because you made the right decision or learn from it.

    ConsVery difficult clients during inclement weather. Be prepared.

    Advice to Senior ManagementBe kind to your team. They want your respect, knowledge, and vote of confidence. Share the knowledge.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great people but clueless corporate parent

    Anonymous Employee (Former Employee)
    Dallas, TX

    ProsGreat company culture; hardworking staff; good headquarters location in downtown Dallas on DART rail line; many loyal and long-tenured employees

    ConsPay, merit raises and bonuses can be sub-par - depends on the department; recent acquisition by a new corporate parent resulted in layoffs, overworked employees and many dropped balls; too many layers of management involved in basic decision-making.

    Advice to Senior ManagementCommunicate Greyhound's quarterly performance to employees at all levels, work is needed to re-build HQ morale to per-acquisition levels; focus more on the customer experience and less on counting beans

    Yes, I would recommend this company to a friend

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    It's a good job once you have enough seniority to have your own run and not be "on call"

    Motorcoach Operator (Current Employee)
    Philadelphia, PA

    ProsPay is good. Once you leave the bus station, you are on your own. Nobody looking over your shoulder. If you have a good bus, and good passengers, then you can really have a great day.

    ConsIn all transportation, you are on call when you are first hired. Basically, at Greyhound, you have no life until you build up seniority. You are a slave to the telephone. You will not get to enjoy the holiday's, but they warn you about that when they hire you. Dealing with the traveling public can be frustrating also. Have to deal with drunks, mental, and just sometimes mean people.

    Advice to Senior ManagementThe company is trying to turn things around because of the added pressure of Megabus and other bus lines. They should really try to turn the culture around. A lot of drivers look at passengers as "the enemy". These people pay to ride, not to be treated any kind of way.

    No, I would not recommend this company to a friend

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    Great

    Bus Driver (Current Employee)
    Raleigh, NC

    Prosralaxed schedule and good people around

    Consnot paying very well indeed

    Advice to Senior ManagementTraining to promote

    Yes, I would recommend this company to a friend

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    Summer Internship

    Support Technician (Former Employee)
    Dallas, TX

    ProsThe managers were good teachers and leaders.

    ConsThe downtown Dallas Buss station is a dirty dirty place.

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

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    Great

    Driver (Former Employee)
    Jacksonville, FL

    ProsTravel and pay is great, free food

    Conskeep it moving, limited time off

    Yes, I would recommend this company to a friend

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    good

    Anonymous Employee (Current Employee)

    Prosgood for those who want opportunity

    Conslack of the family time

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Greyhound reviews and ratings — including employee satisfaction and approval rating for Greyhound CEO Dave Leach. All 8 reviews posted anonymously by Greyhound employees.