Greyhound

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Greyhound Reviews

49 Reviews
2.6
49 Reviews
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Greyhound President and CEO Dave Leach
Dave Leach
22 Ratings

2 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    I have worked the "DEN EXTRABOARD FOR 3 YEARS) Greyhounds safest and best drivers are based in Denver Colorado.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Motor Coach Operator (Den Extra Board) in Denver, CO
    Current Employee - Professional Motor Coach Operator (Den Extra Board) in Denver, CO

    I have been working at Greyhound

    Pros

    Look most americans do not want to work anymore.If they don't like management they find a reason to sure the company. thats why all the jobs left america. Americans are cry babies. Greyhound is a fine company. We look like airline pilots to the public. We have there lives in our hands. That should make you guys and gals feel proud. We have a responsibilty to the customer, so treat them with respect and not some jail house guard barking out THE LAW., They are paying your salary. Most of the weazzles with the company are the regular driver's who have it made. They book off in bad weather and abuse the system. They put in their time and have that honor. However,

    Cons

    There are a lot but I choose to do this job so I am making the best of it. I have started an internet market business that makes me almost what I do with Greyhound. My life is 100% better than it was before joining greyhound. I own a very nice house in a very good neighborhood. My SDO is a hard ass but if you do your job and treat passengers like people you don't have trouble.
    To many driver's start out their trips telling people THE RULES. let them know who you are, what you have done with the company, be their friend and they will respect you. Take the time to greet each one of them as though you would like to be greeted. Remember they are the ones paying you,an your family. have pride in what you do, we are the same as airline pilots and we are paid well for what we do. Show it.
     if you just don't like people. It's simple,Get a new job. You have a CDL. A select few are really cut out to do this job,

    Advice to ManagementAdvice

    Management does not communicate with each other. The people at OSC are brain dead, thats because their managers do not deligate authority. No one wants to get in trouble. Greyhound needs new upper managers with customer service skills that work. Stop cutting buses with under 30 people on them. You make customer not want to come back.
    greyhound is a customer service company. If you don't like working with people get another job. We need upper managers that know something about customer service.
    Comments from a Vetran Denver Extra Board Driver. the Elite of the Elite Proffessional Greyhound Motor Coach Operators of America. You ask why? We chain up 7 months of the year . We cover and supplement everything from Chicago to the Pacific ocean. When the weather is to bad we are the ones OSC calls to send the first schedule. I have driven through 28 inches of snow packed highway which is a skill learned working from the Denver terminal.

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bus Driver
    Current Employee - Bus Driver

    I have been working at Greyhound

    Pros

    Lots of opportunity to work.
    Good pay.
    Very little direct supervision.
    Motor Coaches are being upgraded.

    Cons

    Lots of complaining and grumpy coworkers.
    Management and dispatchers really don't know much. You will rely heavily on fellow drivers for help when starting out.
    Lots of upset customers, and you have very little you can do for them.

    Advice to ManagementAdvice

    Clean house = Get rid of bad employees. Both management and dispatchers need some additional training. They should all have some on bus training to better understand what a driver has to handle.

    Recommends
    Approves of CEO

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