Group Health Reviews

Updated July 2, 2015
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3.0
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Group Health CEO Scott Armstrong
Scott Armstrong
20 Ratings

Pros
  • Good work/life balance - rarely more than 40hrs/week (in 14 reviews)

  • Group health offers great benefits (in 15 reviews)

Cons
  • This was widely known and nothing was done about it by upper management (in 8 reviews)

  • Executive Leadership has been doing a terrible job of containing costs the past 3-5 years (in 7 reviews)

More Pros and Cons

66 Employee Reviews

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  1. Helpful (1)

    Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Group Health full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very good benefits, genuinely caring people work here, long community history. Multiple locations and departments around the state give many options for growth and trying new jobs.

    Cons

    Constant reorganization, follow-through on projects is not consistent. There has been a history of investing in new tools that is scrapped after significant investment has already been made. I am not confident that leadership has a good plan for the future except to keep doing what they've been doing.

    Advice to Management

    You have lofty goals and no real way to achieve them. You need to find a good, safe way for staff to give Honest feedback without feeling nervous. Then, listen to that feedback and use it to form a new plan.


  2. Helpful (4)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, ability to telecommute

    Cons

    To save money, people are being laid off left and right. No consideration for real hard workers. Many of those left do mediocre work. Why is senior management not accountable for losses and mistakes? They don't see nor listen to what's really happening down below. A lot of people work hard, but this seems useless at times. Morale is very low.

    Advice to Management

    It's about time to change senior management, from the top going down!


  3. Helpful (4)

    Room for improvement

    Former Employee - Customer Service Representative in Spokane Valley, Spokane, WA
    Former Employee - Customer Service Representative in Spokane Valley, Spokane, WA

    I worked at Group Health full-time (More than a year)

    Pros

    It was good at the beginning, supervisors and leads seemed to care about what the reps wanted.

    Cons

    After management changes, everything has gone downhill. They lose employee after employee, and not replacing them.


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  5. Helpful (3)

    Director, Clinical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tukwila, WA
    Former Employee - Anonymous Employee in Tukwila, WA

    I worked at Group Health full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great culture; people are really trying to do the right thing for patients; has a foundation already built for the new ACO model of healthcare but needs to make it affordable.

    Cons

    Quite a bit of unstability and restructuring over past 1-2 years; number of lay-offs; growth of membership is down with no clear indication that it will move upwards soon; Slow to respond to changes in the marketplace;

    Advice to Management

    Leadership has been slow to respond to market changes; need to be moving faster to keep up with changing dynamics


  6. Administrative support to the health plan.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic people, a true and genuine drive to do good in the community, and great benefits.

    Cons

    Healthcare is in a time of transition right now, and Group Health has a hard time keeping up with internal policies.

    Advice to Management

    Continue to remain transparent and communicative to employees. It helps!


  7. Good Experience

    Former Contractor - Anonymous Contractor in Tukwila, WA
    Former Contractor - Anonymous Contractor in Tukwila, WA

    I worked at Group Health as a contractor (Less than a year)

    Pros

    Friendly and supportive work culture.
    Good work life balance.

    Cons

    Not many to mention. May feel a little slow-paced for ambitious and enthusiastic people.

    Advice to Management

    Keep up the good culture.


  8. Helpful (8)

    Good Company, going through a lot of bad changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Worker in Tukwila, WA
    Former Employee - IT Worker in Tukwila, WA

    I worked at Group Health full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great office culture, even though the changes it's going through seem to be hurting the once long standing culture of family. The people at Group Health love it there and stay for a long time.

    Cons

    Due to a constantly dropping membership they have been cutting jobs, re-orging those remaining employees into lower paying jobs.

    Advice to Management

    Laying off and entire department via a video conference, does that really represent your culture and values?


  9. Helpful (2)

    A great mission, however management is struggling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits are wonderful. Clinic staff are very dedicated and sincerely care about patients.

    Cons

    Leadership is struggling to know how to morph the company into a more nimble organization.


  10. Helpful (2)

    Satisfactory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Group Health full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    EPIC, Location, Coffee cart, Location, Coffee

    Cons

    Non existent work place support


  11. Hard working and Dedicated people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, competitive salary and higher paying compared to other health care industries. You will get work-life balance here.

    Cons

    Leaders don't try create a fun atmosphere for employees. It's all about meeting goals and the gallup.
    Past companies that I've worked for had many different employee incentives, perks and treats to let the employees know that they are recognized. Not so much here, quite boring. Also, many areas have gone through re-orgs and changes in the past 2 years, moral has been below averege. You'd think this would give them some sort of a clue.

    Advice to Management

    Be a little more innovative on the "personnel end". Try to consider some moral boosters for the company as a whole.



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