Group Health

  www.ghc.org
  www.ghc.org

Group Health Reviews

Updated October 24, 2014
Updated October 24, 2014
182 Reviews
2.3
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Group Health CEO Scott Armstrong
Scott Armstrong
41 Ratings

Review Highlights

Pros
  • Good work/life balance - rarely more than 40hrs/week (in 14 reviews)

  • I loved working for a company that had great ideals, great benefits, and really nice people (in 15 reviews)


Cons
  • This was widely known and nothing was done about it by upper management (in 8 reviews)

  • Wow where do you start with executive leadership (in 7 reviews)

More Highlights

43 Employee Reviews Back to all reviews

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  1.  

    Changes in the health care industry are forcing us to thinking differently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health full-time (more than 3 years)

    Pros

    Great worklife balance, compensation and benefits.

    Cons

    No clear direction - too many priorities

    Advice to ManagementAdvice

    Get clear about the direction of the company and how to get there. Communicate! Communicate! Communicate!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Patient Access Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access Representative in Seattle, WA
    Current Employee - Patient Access Representative in Seattle, WA

    I have been working at Group Health full-time (more than 3 years)

    Pros

    Wonderful staff, flexibility in accommodating personal schedule with work hours, patient-focused providers.

    Cons

    Job stability, regular changing of infrastructure resulting in reduced staffing and then massive re-hiring later, training not always applicable to position hired for.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work in less economically competitive times, excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health full-time

    Pros

    Excellent medical benefits, good training for employees, employees fairly compensated, nice facilities.

    Cons

    With economic downturn came increasing demands, increased duties, job cuts with centralization/outsourcing. Cost of healthcare for members rose sharply in recent years, resulting in loss of members, increasing necessity for reorganization/job cuts/centralizing/outsourcing.

    Advice to ManagementAdvice

    Return to more employee-friendly, less corporate-minded attitude, return to more competitive healthcare rates, reduce use of outside business consultants.

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  5.  

    Quality staff dedicated to the mission, sadly run by executives out of touch with the reality of delivery.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health part-time (more than 5 years)

    Pros

    Wonderful coworkers and pockets of people who really care about the mission and delivering great care. A fantastic maternal child program built by caring nurses delivering the lowest cost and best quality inpatient OB in the state.

    Cons

    Continuous reorg with very poor decision making. In the last year there was either a stalemate of middle level managers making quick decisions since they knew they were being cut or failing to make decisions or make waves because they might be seen as a problem.

    Advice to ManagementAdvice

    Break down the silos of communication. Too many departments playing on different teams with different priorities, pooor communication, poor respect for each other, poor sharing of resources. The decision to relocate FBU will be a hugely costly one for you that I fear will kill you. You will NEVER replace the culture of low intervention resulting in lowest cost care. Nurses deliver that, not your physicians.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health full-time

    Pros

    Benefits, pay, PTO, work life

    Cons

    leadership, training, growth, policies, communication

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Job Fine, Co-workers Great, Management Needs Re-training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health full-time (more than 8 years)

    Pros

    My department was downsized, and our jobs outsourced, but the people I worked with at the different places were great! We helped each other out as much as possible, and patient care was our primary focus. If I had a chance to work with my co-workers again, I'd be there for them in a heartbeat.

    Cons

    Mid and upper-level management began focusing on things that were not in the best interest of the organization, or our patients, several years ago. By the time I was laid off, morale was very low, and I felt sorry for the people still employed there.

    Advice to ManagementAdvice

    Actually listen to your employees, take their advice, and let them contribute to the organization's goals. They are the backbone of the company, and should be treated with respect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Promising but disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA

    I have been working at Group Health full-time (more than 5 years)

    Pros

    Coworkers, Health benefits, Paid Time Off

    Cons

    Unaligned Business Goals, Work-Life Balance, Management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    fast paced, informatics & productivity driven environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health full-time (more than an year)

    Pros

    good compensation, professionalism of medical staff

    Cons

    employees have little time to even catch their breath, yet alone gain personal growth other than one's care for the welfare of patients

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Today's Group Health Cooperative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health full-time (more than 10 years)

    Pros

    Great place to work ; pay is at the top of the field.

    Cons

    Layoffs and outsourcing becoming the new Group Health way.

    Advice to ManagementAdvice

    Appreciate those employees who have committed themselves to the great reputation Group Health has previously created.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good tools to do the job. Mediocrity seems standard of practice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical
    Current Employee - Clinical

    I have been working at Group Health full-time (more than 3 years)

    Pros

    Good Technical Support, fair field support, competitive compensation packages, good continuing ed packages.

    Cons

    Acquiescence to federal mandates more than innovative programs. Best-practices, patient centered care are catch phrases more than real practices. Town halls are misleading, and appear to be lip service. Many substantial expenditures on superfluous projects or items while patient care minimized. Many contractors who provide horrible service or products. Seems more is spent talking about LEAN than actually putting it into use.

    Advice to ManagementAdvice

    Spend less on town halls or think-tank projects to create "standards of practice." Rather, spend that money on improving clinical documentation tools, education tools, and real quality measures.

    Negative Outlook
    No opinion of CEO

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