Group Health

www.ghc.org

Group Health Reviews

Updated January 23, 2015
Updated January 23, 2015
197 Reviews
2.3
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Group Health CEO Scott Armstrong
Scott Armstrong
49 Ratings

Review Highlights

Pros
  • Good work/life balance - rarely more than 40hrs/week (in 14 reviews)

  • I loved working for a company that had great ideals, great benefits, and really nice people (in 15 reviews)


Cons
  • This was widely known and nothing was done about it by upper management (in 8 reviews)

  • Wow where do you start with executive leadership (in 7 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA

    I worked at Group Health full-time (more than 10 years)

    Pros

    Flexible hours sometimes
    Free parking
    easy to reach

    Cons

    Business Model turnover every 5 years
    Lack of Management direction

    Doesn't Recommend
  2.  

    Patient access representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access Representative
    Current Employee - Patient Access Representative

    I have been working at Group Health

    Pros

    Good medical coverage and great providers.

    Cons

    Strick attendance policy. Lack of growth within company . Lower management training needed

    Advice to ManagementAdvice

    Should provide better support to Frontline staff. Provide an outlet for staff to express concerns/feedback about supervisor and manager issues.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Analytical Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tukwila, WA
    Former Employee - Anonymous Employee in Tukwila, WA

    I worked at Group Health

    Pros

    Great benefits. They employ a lot of good people who have been there a very long time.

    Cons

    Advancement is difficult. Manager hired without having previous management experience.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Great people and a great organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in Tukwila, WA
    Current Employee - Web Developer in Tukwila, WA

    I have been working at Group Health

    Pros

    Group Health is a great company with very good benefits. Their compensation is a little above average for the industry and they have very flexible hours and an excellent telecommute policy. The people that work there are knowledgeable, talented and wonderful to work with. They show a professional attitude, while being caring and compassionate. It is a pleasure working there.

    Cons

    At one time Group Health was very concerned with employee training, personal growth and job satisfaction. In the last five years these attributes have become less important. The work force has been "leaned down" to the degree that departments are struggling to function efficiently. If an employee wants to learn a new application, system or process, they often have to do it on their own. Personal growth is encouraged, but not supported. Job satisfaction is actually quite high at the employee level, but because the employment ranks have been trimmed down, and existing employees have been asked to do more and more, that degree of satisfaction is going down.

    Advice to ManagementAdvice

    My direct manager is an excellent manager, and Group Health is lucky to have such a talented hard working person at that level of management. Many of the lower level managers are excellent. This critique would be directed toward upper management only such as the directors, COO, etc. It might make sense to eliminate the expensive headquarters where only the upper level officers have offices. It might be a good idea to spend more time in the actual clinics and administration buildings to see how the actual work is done. They are too out of touch. Some of the long term decisions made years ago appear to have been mistakes. Enrollment has not grown for a number of quarters, yet the company balance sheet is looking better (temporarily) as the number of employees are reduced.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Choose your manager carefully

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Seattle, WA
    Former Employee - Supervisor in Seattle, WA

    I worked at Group Health

    Pros

    Competitive pay and benefits, good life-work balance (people here actually use their vacation time and long vacations are common), historically attracted employees committed to quality, equitable healthcare

    Cons

    Managers often not knowledgeable about work performed by employees, very political management structure

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Was a great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health

    Pros

    I have worked for GH for 3 years in various departments. When I first joined this company, it was more like a family, very nice and friendly people and some jerks as usual. I loved working here with these people. However, after 3 years and multiple rounds of layoffs, almost none of my "friends" are left there. Work life balance was amazing. This company does a lot of business with the govt. or govt. programs and relies on govt. for significant portion of their revenue. So the job will be stable but someone has to create a problem for you.

    Cons

    Talk about pay cuts were happening almost every quarter for 3 years. They love to hire employees who will take a huge pay cut and then they give them pay raises year over year. I think I have had enough of this conversation and I am moving on. Group health, for last 3 years, has been in financial trouble and will remain in financial trouble for any foreseeable future.

    Advice to ManagementAdvice

    Introduce accountability at the senior management level. Don't retaliate against people. It is better to lay off people than cut their salaries.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Group Health provides great healthcare. Wonderful place to get superior care but not always a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health full-time (more than 8 years)

    Pros

    Company provides great health care.

    Cons

    Got too top heavy with administration a few years ago

    Advice to ManagementAdvice

    Recent changes in administration have been necessary and hopefully will continue to return this company to the top status it once held

    Recommends
    Neutral Outlook
  9.  

    Changes in the health care industry are forcing us to thinking differently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Group Health full-time (more than 3 years)

    Pros

    Great worklife balance, compensation and benefits.

    Cons

    No clear direction - too many priorities

    Advice to ManagementAdvice

    Get clear about the direction of the company and how to get there. Communicate! Communicate! Communicate!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Patient Access Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access Representative in Seattle, WA
    Current Employee - Patient Access Representative in Seattle, WA

    I have been working at Group Health full-time (more than 3 years)

    Pros

    Wonderful staff, flexibility in accommodating personal schedule with work hours, patient-focused providers.

    Cons

    Job stability, regular changing of infrastructure resulting in reduced staffing and then massive re-hiring later, training not always applicable to position hired for.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great place to work in less economically competitive times, excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Group Health full-time

    Pros

    Excellent medical benefits, good training for employees, employees fairly compensated, nice facilities.

    Cons

    With economic downturn came increasing demands, increased duties, job cuts with centralization/outsourcing. Cost of healthcare for members rose sharply in recent years, resulting in loss of members, increasing necessity for reorganization/job cuts/centralizing/outsourcing.

    Advice to ManagementAdvice

    Return to more employee-friendly, less corporate-minded attitude, return to more competitive healthcare rates, reduce use of outside business consultants.

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