Groupon Reviews

Updated August 23, 2014
Updated August 23, 2014
624 Reviews

2.9
624 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
137 Ratings

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade (in 47 reviews)

  • Very laid back work environment with young and fun coworkers (in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site (in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified (in 28 reviews)

More Highlights

121 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It used to be fun and full of promise!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Good Benefits, opportunity to make 6 figures.

    Cons

    Major lack of leadership and direction. Management micro-manages. Unrealistic goals.

    Advice to ManagementAdvice

    Hit the reset button and start over! Especially when it comes to the current sales management team. Do a better job at retaining your top employees! Start with keeping them happy and motivated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Place is ran by children.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Chicago, IL
    Current Employee - Senior Account Executive in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    Great Team, Great Culture.

    Cons

    Everything else. Blind leading the blind. HR is a total joke. The company is ran by children.

    Advice to ManagementAdvice

    Fire them all and start all over again. Zero clear goal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Not An Ethical Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Groupon full-time for more than a year

    Pros

    Does what it takes to make a buck

    Cons

    They conduct business and train employees on tactics that are not ethical at all. I need to find a new job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    BIGGEST MISTAKE OF YOUR CAREER!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Breadcrumb Sales  in  New York, NY
    Former Employee - Breadcrumb Sales in New York, NY

    I worked at Groupon full-time for more than a year

    Pros

    -NONE. Crazy but true.

    Cons

    Things change by the second, mainly because the 25 year old 'Head of Sales" does not have a clue about business or people. Your threatened on a daily basis regarding your leads that come in from the company website, have a bad day or week, they get turned off. If your at 100% of your goal at the end of the month you make 0...yes Zero. The plan is designed that you don't start making money until you exceed 100%, getting to 100% is almost impossible except for reps that have been there forever. Furthermore, the product is terrible. Breadcrumb Pos (PRO) is an app, its not a POS system. It offers restaurants no features and lacks ALL reliability and stability that you would want in a POS system. Its a cloud based system that runs on the internet, if the internet goes down the restaurant/bar is dead. Good system. The system also experiences outages at least 2 times per month which causes major losses for merchants.
    Do yourself a favor and stay away from Breadcrumb.

    Advice to ManagementAdvice

    How about repairing the product and not worry so much about how many emails we sent in a day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Run, Don't Walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    1. A steady paycheck with ok benefits
    2. Incredible merchants

    Cons

    1. No matching 401(k)
    2. Lack of career progression
    3. No talent nurturing or management
    4. Lack of transparency
    5. High attrition rate
    6. Inexperienced managers who lack training
    7. Lack of recognition and appreciation
    8. Juvenile office environment
    9. Lack of innovation
    10. Unsustainable business model

    Advice to ManagementAdvice

    Meh. It's pointless.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Goods Buyer  in  Chicago, IL
    Former Employee - Goods Buyer in Chicago, IL

    I worked at Groupon full-time for less than a year

    Pros

    casual work environment flexible vacation time, free soda, bagels and coffee.

    Cons

    Not at all what they promised... not given a clear picture on work environment or culture before accepting position from interviewers or recruiters..

    Advice to ManagementAdvice

    Senior management for goods is constantly changing business strategy... Not enough structure in place to support buyer's needs and business model has not been proven to build relationships with vendors...way too much on buyer's plate that should not be..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive  in  Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL

    I worked at Groupon full-time for more than 3 years

    Pros

    No dress code, unlimited paid vacation days. Very laid back atmosphere.

    Cons

    Basically they started hiring 25 yr olds to become district managers Who mostly promoted and moved their "friends" to better territories. Very much like a college atmosphere, as others have stated.
    I understand that change is inevitable, but something literally changed at least every week. Goals increased dramatically with no explanation, micromanaged, good place to work if you're straight out of college but only if you absolutely can't find anything else. otherwise not a good career move.
    An example of how terrible this place is: I exceeded my yearly target and was promoted to Senior Account Executive because of it, yet while I'm on a one on one with my manager and he's congratulating me and telling me the great news he also gives me a written warning for not meeting that months goal..... During the same meeting. A promotion and a written warning in the same sitting. Made no sense!
    Worst place to work unless you don't care about your career and just can't let go of your college years. Plus, who even buys Groupons anymore?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Kentucky Fulfillment center is a total mess, toxic is a good word

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time

    Pros

    I'm being paid that's about all I can say about this facility. We have a break room and that's about it.

    Cons

    First of all unless you worked at Wal-Mart or are personal friends with either of the HR managers your odds of being offered a full time position reside between slim and none. This is the least professional place I have ever worked and I am aggressively looking for a new job away from this fulfillment center. The processes are poor, inventory control is the worst I've ever seen in warehouse management. The environment is completely dismissive towards the needs of the employees, especially the temps which make up 90% of the work force. Theft is at a level I've never seen in any work environment and the policies border on draconian. I feel bad for the temps who think this is a good opp for them . This is just a very unpleasant , unprofessional place and couldn't in good conciseness suggest anyone come here to work with me and I hope I'm not here much longer!

    Advice to ManagementAdvice

    End the "Walmart " nepotism, get processes that work, treat people as people not as an expendable resource.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Catty girls and unprofessional hiring managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Groupon full-time for less than a year

    Pros

    -Super casual dress code (can wear yoga pants to work)
    -Free pop
    -Fooda
    -No vacation policy

    Cons

    -Unprofessional work environment (hiring managers swearing in candidate feedback)
    -Catty girls that make new employees feel very uncomfortable (never have I experienced this type of cattiness not even in college and being in a sorority (not sure if former employees are on a power trip)
    -No 401k matching or tuition reimbursement
    -Location isn't the best in the city (not a lot of places around to grab lunch)
    -Inexperienced hiring managers and co-workers
    -Not accurately describing the position

    Advice to ManagementAdvice

    My advice to anyone who is thinking about working here is that if you like structure and a more professional setting both from dress perspective and the type of hiring managers and co-workers you are working with I definitely would not recommend working here. This would probably be a good job for a recent college grad but not for someone who has working experience. Managers and co-workers are inexperienced and you can see that. Some employees are nice but others are extremely catty more of a college type of setting. Advice I would give to management is actually have the new hire or potential new hire interview with the co-workers whose team they will be on. This will give the new hire the chance to see if they would fit in or not before it is too late and you have already started with the company. Embrace new hires more and hold hiring managers accountable for showing up for interviews and being professional or Groupon will keep the reputation that is has that is a college feel and you can get away with anything. The only reason you hear people wanting to work at Groupon is that they hear it is fun. Hopefully in the future there will be some other reasons to add besides that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Not what it used to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    No dress code
    Free soda, coffee, tea
    Open work environment

    Cons

    No trust
    No work/life balance
    Micro-management
    Career advancement path is consistently changing
    Goals are completely unattainable

    Advice to ManagementAdvice

    Let your sales people work to their strengths instead of telling them how things need to be done.

    Trust your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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