Groupon

  www.groupon.com
  www.groupon.com

Groupon Reviews

Updated December 17, 2014
Updated December 17, 2014
694 Reviews
3.1
694 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
194 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 62 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 23 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 36 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

133 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The most dis-organized company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Project Manager in Chicago, IL
    Current Employee - Senior Technical Project Manager in Chicago, IL

    I have been working at Groupon

    Pros

    Unlimited vacation Policy and Annual leaves . I believe if they don't have this , the rest of the employees will leave.

    Cons

    Disorganize, No carrier path, Junior Managers in senior levels with lack of knowledge and experience practicing ridiculous management styles. No system for performance recognition and so out of control. Very disappointing as a job.

    Advice to ManagementAdvice

    You need real re-engineering. Slow down on the business which is already losing money and see how your lower levels are messing up. Those who have got director or senior director positions because they have been in Groupon for 4 , 5 years are the biggest enemies for the company. They don't have any valuable background and they just got this much power as Groupon dinosaurs and are killing new brains.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Groupon upper management forces competition in unsavory circumstances between members of the same team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    Location, Fun office, Cafeteria on site, Young Professionals

    Cons

    Unruly sales goals, inexperienced middle management

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Run, Run, Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Groupon full-time (more than 3 years)

    Pros

    I would say wearing comfy clothes everyday but that is not even worth it at this place.

    Cons

    Everything: Horrible and I mean horrible management. I have 12 yrs of experience so I know good vs. bad management. Sales managers in role that they should not be in..only have them because of the "popularity" contest that happens daily. Your manager will be 5 years younger then you with less experience but act as if they are God. The pay is just stupid....I was there for 3 years and probably had 6 different commission structures. The metric are meaningless and don't get you more money or contracts closed. This place will literally suck the soul out of you. You are better off working two part time jobs and being in a positive environment. Every single person hates it and spends their day job hunting on the clock while they make pointless phone calls.

    Advice to ManagementAdvice

    Start over....get rid of the current management from the top down and bring in people that know a thing or two. Trust me, your metrics won't make you successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Outside Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative Groupon in Sacramento, CA
    Current Employee - Outside Sales Representative Groupon in Sacramento, CA

    I have been working at Groupon full-time (more than 3 years)

    Pros

    If you are smart enough to find the workaround you might be able to extend great chance for local business to expand customer base.

    Cons

    Groupon is similar to the cool kid on the play ground, he's got everything you need to help you help your friends sell used toys. Unfortunately he's a greedy brat, if you have a good product you can use his broadcaster, if you sell it at 1/2 price and give hime 1/2 of sale price. He talk others into rally others to do his bidding, demand more so he can acquires new toys, if you fail to do his bidding he will KNOCK you off your swing while the Group Watches ON. Trickle down Bully system in play. If you think in the interest other than increase the wealth of founders its not the place to be.
    Be Aware, you reputation could suffer long term after Groupon restarts Merchant feature cancelled a year prior.
    Human Resources doesn't serve all Humans employed just those with a direct line to Darren Swartz. Reporting, requesting help or escalating complaints will certainly see relationship regardless of financial goals being achieved.

    Advice to ManagementAdvice

    Sell the platform to a service provider interested in Merchants and employee satisfaction. Check your HR/EDSM/EVRP the message traveling up stream is NOT fact. Some/ANY oversight or fact verification and follow through on commitments act on employee survey in 2015.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    great coworkers but terrible management, training and comp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    fun environment and great coworkers

    Cons

    terrible management, no transparency, no mentoring/coaching and training is terrible. The onboarding process is ridiculous and teaches you some of the worst sales habits that cause the high turnover this company sees; not to mention a consistently changing commission structure that gets worse by the quarter

    Advice to ManagementAdvice

    listen to your sales reps - there's a reason everyone keeps quitting

    Approves of CEO
  7. 2 people found this helpful  

    Burned Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    fast paced, excellent phone skill experience.

    Cons

    culture to young, disrespectful, sweat shop mentality

    Advice to ManagementAdvice

    turn and churn, good people won't stay. Younger people don't have the answers nor the experience deal with people properly. Email and texting is not a solution.

    Doesn't Recommend
    Negative Outlook
  8. 5 people found this helpful  

    Don't walk, Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    The culture is, at times, fun. And you will meet fun people. If you're looking to be a career frat/sorority, it can be entertaining, but not sustainable.

    Cons

    They'll lure you with a fun environment, then suck your soul dry. You will be mandated to work 12 hour days (regardless of the effectiveness). You will be trained to sell, but they will not invest any further in your career development. The metrics that sales people are held to are often mis-aligned, and as soon as you grow accustomed to them--they'll change. Toxic sales environment.

    When I left Groupon, there were 19 salespeople on my team. Now, 4 months later, only 4 of those people are still employed at Groupon. We gather to celebrate each time a new one quits.

    If you take a sales job hoping that it will turn into a Marketing Career....you are being mislead, along with 30%+ of your colleagues.

    Advice to ManagementAdvice

    Quit trying to be the "cool boss" or "nice guy" when your true intentions are clear. Although the salesforce is young, we are not naive. Talk to us like adults. Until you learn to do that, you lose credibility and respect of your employees everyday.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    None. I wish I could put zero stars. You get paid peanuts. The average salesperson makes less than $40k. You have a call list of 200-300 people that you're actually approved to call and you're expected to make 90 calls a day. If you don't hit your call numbers, you will be fired, regardless of how much money you are bringing in. The managers look terrible. They are all in their mid 20's yet balding, overweight from all the stress, and drink almost every night. They come in hungover and tell stories of how much they drank, and then they openly pop adderall and fuel up on caffeine to get through the day. Hours are 8-6, and they will occasionally roll out 3 week stretches where you need to stay til 7. They encourage coming in on Saturday rather then enjoying your free time. PLEASE, do not but into the publicity videos and fake reviews they post. A casual dress code does not make up for low pay and long hours. The office is filled with distractions to keep your mind off of the pay/hours/goals.

    Cons

    Micro managed. People try to get you passionate about selling coupons. Worst of all, most businesses get absolutely screwed over. There were businesses that we worked so hard to convince a partnership with, and some of them went out of business because of a huge customer flood and a terrible revenue split. When this happened, management would simply say, 'Oh well whatever, it happens". Goals change weekly. People constantly quit. I had a team of 16 people and 15 people talked daily about quitting. The only one that didn't had recently gotten married and had 2 kids to support so he was trapped.

    Advice to ManagementAdvice

    Are you really satisfied managing coupon salespeople for the rest of your lives? The average employee spends less than a year at the company, isn't that depressing to you? Is this your dream job? Commission is between 2-4% of revenue. If I make the company $100,000 (which would be a massive deal), they reward me with $2,000. Most deals average around $2-3k. That's between $40-$120 in commission for a deal that might take months to set up. Average commission is a few hundred dollars a month. One depressing note, at least 60% of people have second jobs. It's terrible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    I have been working at Groupon full-time (less than an year)

    Pros

    Fun people to work with.

    Cons

    They continually change policy and you can make no money

    Advice to ManagementAdvice

    Wake up and take care of your people

    Doesn't Recommend
    Disapproves of CEO
  11. 5 people found this helpful  

    Major Cultural/Organizational challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Chicago, IL
    Current Employee - Sales Director in Chicago, IL

    I have been working at Groupon full-time (more than an year)

    Pros

    Cool office space and interesting consumer space.

    Cons

    Cut throat environment in sales department. Zero investment on long term in employees. I had to fire three people in my first month on the job as a director.

    Advice to ManagementAdvice

    Need to pay attention to company values and environment. Company is broken.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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