Groupon
2.9 of 5 478 reviews
www.groupon.com Chicago, IL 5000+ Employees

Groupon Reviews

Updated Mar 28, 2014
All Employees Current Employees Only

2.9 478 reviews

                             

60% Approve of the CEO

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Eric Lefkofsky

(78 ratings)

44% of employees recommend this company to a friend
94 Employee Reviews Back to all reviews
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1 person found this helpful  

run!

Outside Sales Account Executive (Former Employee)
Aliso Viejo, CA

I worked at Groupon full-time for more than a year

Prosi got a macbook pro and iphone 4, and I got to say I worked for Groupon, that's really about it

Conseverything. they kept making the territories smaller and smaller so you couldn't sell enough of a deal to meet your quota.

Advice to Senior Managementdon't put people that have no management experience into management roles. and the unending amount of junk email is enough to take up 8 hours a day. no need to copy the entire company on every email

No, I would not recommend this company to a friend

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4 people found this helpful  

“I don't use an alarm clock any more to wake up - the anxiety and stress of working at Groupon is enough to get me up.”

Anonymous Employee (Current Employee)

I have been working at Groupon full-time for more than a year

ProsThere are a lot of eager and hardworking kids at the company but it seems like 90% of employees here are inexperienced and under the age 25.

ConsManagement cannot be trusted and most employees feel this way. There are constant lies from management and you find out most things from other employees well in advance of management making announcements. There is pretty much no work life balance and you'll need to plan on working pretty much all hours of the day. Management's priorities constantly shift and don't follow any principles set for the company. It's pretty much up to whatever regime is in power at that time. This place has also turned into a good old boys club. If you're not related to someone in senior management or friends with them... doesn't matter what skills or merit you bring to the table - all doors are shut and you have no chance at progressing your career from your current role.

Advice to Senior ManagementFirst off... I think the easiest thing to do is just be honest with your employees and don't make comments like "don't tell him/her because they don't know yet and I haven't announced it." Make announcements public to everyone at once. Come up with a plan and stick to it. Don't waste people's time by having them work on one thing and then change priorities over night. Hire and promote people based on talent and merit. Not because they're your friend or relative. Do things to improve moral. It's really evident that management could care less about this and just makes this place a miserable place to work at.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Steer Clear of the Inbound Team

Inbound Sales Representative (Former Employee)
Chicago, IL

I worked at Groupon full-time for less than a year

Pros-Fun, young coworkers
-short working hours
-unlimited PTO is a double edged sword as you need permission and 2 weeks notice to use it

ConsThe inbound team mass hires recent grads on an almost bi-weekly basis, trains them up on Groupon peddling techniques and then filters them out over a 6 month "sales training" program. Employees who buy into Groupon's brutal cold calling strategy will eventually be put on small markets where they will continue to make the same insulting base pay and little to no commission in saturated over staffed markets. Employees who find sales is not their calling (or at least Groupon's brand of telemarketing) will be left to rot on the inbound team or will be quickly terminated for underperformance. For reference, the accepted performance level on the Inbound team is 100% or greater. Less than 100% is deemed underperformance. Systems and technology are often faulty and management is painfully inexperienced. Despite what the recruiters tell you, bonuses are heavily taxed and there is no opportunity for career advancement.

Advice to Senior ManagementValue your employees, turnover is expensive.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Don't waste your career years for this company

Software Development Engineer In Test (Current Employee)
Chicago, IL

I have been working at Groupon full-time for less than a year

ProsNo dress code, free soda and vitamin water, no vacation policy.

ConsNo discipline - People come in and out at their own sweet time... start time being for some people being 11.30 am or even 3.30 pm. Lack of basic code of professionalism. No Team spirit. Leadership is curt...feel offended when asked for explanation. Horrible HR reps especially in Chicago... you'll know when you go for interview. Peer interviewers not willing to hire .. Every person walks with attitude (don't know about what??)

Advice to Senior ManagementGuys get to business , there are better ways to manage a company than just trying to be cool. Which you are actually not!

No, I would not recommend this company to a friend

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Lead Merchant Research

Sales Representative (Former Employee)
Chicago, IL

I worked at Groupon full-time for more than a year

ProsUnlimited PTO, Great work environment,

ConsLack of direction from upper-management, managers and supervisors are unqualified

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Soul Numbing if you've worked somewhere else previously.

Customer Service Representative (Former Employee)
Chicago, IL

I worked at Groupon as a contractor for less than a year

ProsPlenty of attractive people in leggings to look at
while you die a slow death talking to cheap spoiled bargain-hunting shopaholics.

ConsVery similar to a caste system or high school mean girls. I was an Untouchable.

Advice to Senior ManagementStop having meeting, parties and food in front of people who cannot participate or afford food or time to eat it. 30 min lunches, do I need to say more? Terrible customer base, shady merchants. Does the clientele reflect the company? Alot of cute people walking around the office, while the Untouchables do the real work.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

Treated poorly as a temp, low moral environment.

Anonymous Employee (Current Employee)

I have been working at Groupon

ProsFree coffee, no particular dress code, decent cafeteria, free vitamin water and soda, shuttle bus to Red and Brown lines.

ConsTries hard to promote a fun work environment, but it wears off fairly quickly. Poor treatment if you're a temp, low pay (equal to an intern), workplace bullying, disrespectful management. Temps are held to a lower standard making it overly clear you are not a part of the team, thus failing to recognize dedication, hard work and talent. Frequent displays of favoritism by management with huge egos. Expect to be ignored for prolonged periods of time.

Advice to Senior ManagementTreat everyone equally and offer more in depth training.

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Run dont walk - breadcrumb POS

Breadcrumb POS Sales (Former Employee)
New York, NY

I worked at Groupon full-time for more than a year

Prosno set schedule and time off flexibility

Conslittle money to make selling a product with such a low MRC, breadcrumb is run by a bunch of kids who think they know what they are doing. sales management is idiotic and sounds like a corporate promo instead of insight.

Advice to Senior Managementpractice what you preach, dont set rules and not have them apply to everyone. be more open and by that i mean the worlds not black and white, dont treat it like it is.

No, I would not recommend this company to a friend

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4 people found this helpful  

Incredibly boring work for editorial employees.

Quality Assurance Editor (Former Employee)
Chicago, IL

I worked at Groupon full-time for more than a year

ProsYou are allowed to work from home one day a week. They provide free beverages to employees. There is no dress code.

ConsThe work is repetitive and extremely boring. This position requires long hours sitting in an uncomfortable chair while enduring no intellectual stimulation. There is also a lack of communication between management and their underlings.

Advice to Senior ManagementGive employees more diverse tasks. Start communicating with your employees. And provide chairs that won't require extensive back surgery later in life.

No, I would not recommend this company to a friend

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Account Executive

Account Executive (Current Employee)
Chicago, IL

I have been working at Groupon full-time for more than 3 years

ProsWork life balance, unlimited PTO, casual work environment.

ConsManagement is down right dumb. They promote sales people with no management training. Cannibalize company salesforce and do not provide any leads. Cold call all day to accounts that people specifically asked not to be contacted.

Advice to Senior ManagementGet rid of or train sales managers. Create a career progression plan. There is a reason the turn over at Groupon is higher than any other company. Compensation structure is a down right insult. Paying sales people 2-4% of GP is unethical.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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