Groupon

www.groupon.com
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Groupon Reviews

Updated February 25, 2015
Updated February 25, 2015
143 Reviews
1.0
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
143 Ratings

Review Highlights

Pros
  • Flexible schedule and no dress code- not just the title of it, people really don't care (in 62 reviews)

  • Work from home, the compensation use to be great, but that's been gone for some time (in 23 reviews)


Cons
  • Upper management constantly changes requirements in order to keep your job (in 36 reviews)

  • Hardly much work life balance and you feel guilty if you're not on-site (in 15 reviews)

More Highlights

143 Employee Reviews Back to all Reviews

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  1.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    The food was good. The coffee was good. Really not much more than that, the culture was boring.

    Cons

    Everyone there felt like the work was totally pointless. People seemed bored. People were constantly interviewing at other locations.

    Advice to ManagementAdvice

    I really don't have any advice. I really don't have any advice. I really don't have any advice. I really don't have any advice. I really don't have any advice. I really don't have any advice. I really don't have any advice.

  2. 3 people found this helpful  

    Stay away. Far, far away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Chicago, IL
    Former Employee - Account Representative in Chicago, IL

    I worked at Groupon full-time (less than a year)

    Pros

    They payed consistently. You can dress however you want. The first few months on the job are easy.

    Cons

    Horrible work life balance, average new employee works well over 40 hours a week. Occasionally there is mandatory overtime that is unpaid. Constant shifting of metrics and what matters for sales. Managers micro-manage to no end. A typical day looks like this:
    1. Come in and answer emails.
    2. Go to a morning meeting where your manager tells you that everyone is not doing enough.
    3. Make 50-60 dials to businesses that hate Groupon (because Groupon calls them EVERY DAY until they say YES.)
    4. Take a quick lunch
    5. Mid-afternoon meeting where you are once again told your team is not doing well enough. This time with a completely pointless activity.
    6. Make a million more calls.
    7. Leave an hour late.

    There is no 401k matching.

    The biggest con I can list is how the workforce is split up. This company hires upwards of 50 salespeople a month. Because at least that many quit every single month. If you got into Groupon as a sales rep more than 1 year ago you can make money, everyone else cannot.

    Don't work here. It's pointless. It's not even a good reference to have on your resume any more because they hire literally anyone that can speak.

    Oh yeah, the "unlimited time off" requires you to have ONE MONTH advance notice to take 1 day off. So good luck using that.

    If you are a frat boy or sorority girl you will love it though. Also this place is going down. They have sullied their name so poorly that the bubble has already burst and they just try to make it look like they make money.

    Advice to ManagementAdvice

    Employees are more than numbers. The best way to have a successful team is to treat them well. Daily meetings of "do better" will only cause more people to continue to quit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Be Cautious of the Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Business Development in Chicago, IL
    Former Employee - Director of Business Development in Chicago, IL

    I worked at Groupon full-time (more than 3 years)

    Pros

    Free drinks, unlimited number of vacation days.

    Cons

    Management is the biggest and most alarming issue. As a director, I saw first hand about Groupon's indecisiveness about direction of company. Most of the news reported and rumors about the instability of Groupon are true. Mgmt's direction or the lack of vision sways whichever the wind blows. There is no order and too many people fear for their jobs. Many of the competent folks have realized this and have left for other positions elsewhere. Some senior management have HUGE chips on their shoulders and take on their insecurities by moving anyone, especially their subordinates to a different department or all together eliminate their positions, if they feel the subordinate could do a better job than him or her.

    Advice to ManagementAdvice

    Hire competent people with strong and relevant experiences.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Work From home customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon full-time

    Pros

    It's a job, nothing more, and really nothing more than a job

    Cons

    Unfair and unequal pay for the same work
    If you are not based in Chicago you are not valued in any way
    Better shifts, benefits, pay and perks are afforded to those based in Chicago.
    Suggestions for process improvement are ignored and your treated as though you lack the knowledge
    Completely inexperienced "managers", with an environment that is stagnated, clueless and deaf to improvement suggestions and processes, they assume you don't know or clearly threatened by change, unless someone in Chicago says it. Deflection and vagueness is how they roll, not only with customers but especially with their Low Level CSR's, not based in Chicago.
    You will be dismissed or lied to if you raise a valid unethical concern, those kiddy front line managers are nothing more than a team of blockers, they make zero contribution and produce nothing.

    Advice to ManagementAdvice

    Equal pay and benefits doing the same job no matter where you work from the pay should be equal, don't hide behind cost of living when your numbers blatantly don't add up. Respect employees that have 5 plus years more experience than your managers, train them, have some integrity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Manager in Chicago, IL
    Current Employee - Market Manager in Chicago, IL

    I have been working at Groupon full-time (more than a year)

    Pros

    nothing at all. do not go with groupon

    Cons

    everything. no leadership. frat boys galore

    Advice to ManagementAdvice

    go back to school you don't know how to manage

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 6 people found this helpful  

    Below Average Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time (more than a year)

    Pros

    Casual Dress Code
    Unlimited Vacation (But not really)
    Free Coffee and pop

    Cons

    Long work hours
    Poor pay/benefits (no 401k)
    Poor feedback
    Self-development, career guidance or training will not be provided.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    Going Under

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Chicago, IL
    Former Employee - Account Representative in Chicago, IL

    I worked at Groupon

    Pros

    Great sales training and you gain a lot of business knowledge.

    Cons

    Awful management- nothing is transparent and no one knows what is going on.
    No money to be made- it is clear that Groupon isn't doing as well as it used to be so there is no money to be made for new hires.
    The pay is 32,500 and they promise commission will be made but it will take at least a year to even see any commission on your paycheck. Commission is made by how well your deal does but you have no control over that so it is almost impossible to make money.
    It is ALL cold calling- it is a call center. It is not a sales job anymore!

    Advice to ManagementAdvice

    Separate your new hires from your veteran sales rep. You can't have so many different standards and expectations. Also, this job is an individual job not a team position. Stop lying to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Burn and Churn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon (less than a year)

    Pros

    comission, insurance, work from home

    Cons

    big daddy watching
    big numbers to hit
    sell sell sell
    young mentality

    Advice to ManagementAdvice

    need to have people who have been around the bend not right out of college

    Doesn't Recommend
    Neutral Outlook
  10. 3 people found this helpful  

    The most dis-organized company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Project Manager in Chicago, IL
    Current Employee - Senior Technical Project Manager in Chicago, IL

    I have been working at Groupon

    Pros

    Unlimited vacation Policy and Annual leaves . I believe if they don't have this , the rest of the employees will leave.

    Cons

    Disorganize, No carrier path, Junior Managers in senior levels with lack of knowledge and experience practicing ridiculous management styles. No system for performance recognition and so out of control. Very disappointing as a job.

    Advice to ManagementAdvice

    You need real re-engineering. Slow down on the business which is already losing money and see how your lower levels are messing up. Those who have got director or senior director positions because they have been in Groupon for 4 , 5 years are the biggest enemies for the company. They don't have any valuable background and they just got this much power as Groupon dinosaurs and are killing new brains.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Run, Run, Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Groupon full-time (more than 3 years)

    Pros

    I would say wearing comfy clothes everyday but that is not even worth it at this place.

    Cons

    Everything: Horrible and I mean horrible management. I have 12 yrs of experience so I know good vs. bad management. Sales managers in role that they should not be in..only have them because of the "popularity" contest that happens daily. Your manager will be 5 years younger then you with less experience but act as if they are God. The pay is just stupid....I was there for 3 years and probably had 6 different commission structures. The metric are meaningless and don't get you more money or contracts closed. This place will literally suck the soul out of you. You are better off working two part time jobs and being in a positive environment. Every single person hates it and spends their day job hunting on the clock while they make pointless phone calls.

    Advice to ManagementAdvice

    Start over....get rid of the current management from the top down and bring in people that know a thing or two. Trust me, your metrics won't make you successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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