Groupon Reviews

Updated September 4, 2014
Updated September 4, 2014
613 Reviews
2.9
613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Groupon CEO Eric Lefkofsky
Eric Lefkofsky
147 Ratings

Review Highlights

Pros
  • Young work environment, No dress code, free gatorade (in 47 reviews)

  • Very laid back work environment with young and fun coworkers (in 40 reviews)


Cons
  • Hardly much work life balance and you feel guilty if you're not on-site (in 16 reviews)

  • Lack of direction from upper-management, managers and supervisors are unqualified (in 28 reviews)

More Highlights

138 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Still a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Phoenix, AZ
    Former Employee - Account Executive in Phoenix, AZ

    I worked at Groupon full-time for more than a year

    Pros

    Every outside rep gets to work from home and they provide you with all the tools necessary to be successful. Tons of opportunities to make extra money in competitions and spiffs. Dedicated lead list generated for you with a lot of information on each merchant. Most everyone you work with is a top notch sales rep.

    Cons

    Your biggest competition will actually be your own company from years past and merchant past experiences! Which can be incredibly difficult to overcome. Your goals, objectives, commission structure, and many other things change seemingly monthly.....but honestly, that's no different than any other sales job you'll have for the most part.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Inbound Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Young company, lots of fun, lots to learn and teach, really good sales training program, lots of perks

    Cons

    Really low base pay, must be able to adapt to change extremely quickly, not a ton of communication on changes to the department

    Advice to ManagementAdvice

    The company has a lot of great qualities, but the lack of direction is felt even down to this entry-level team. Presenting major changes less than 24 hours before they take place--even if they are somewhat menial--makes it easy to wonder about the reliability/direction of the company. However, management at the inbound level is great. These managers are motivational, helpful, great teachers, and are also open to learning themselves.

    Recommends
    No opinion of CEO
  3.  

    Startup feel with big company security.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Groupon as an intern for less than a year

    Pros

    - Some really great engineers
    - Great flexibility in moving between teams

    Cons

    - Start-up culture so very fastpaced and results-based

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Large training system which gives you a long time to learn the sales process. Fun atmosphere to work, and fun group outings. Most people in the company are under 30 and like to have fun. A lot of freedom as long as you get your work done. Commission is pretty competitive it is sales though so you get paid for what you close base salary is not bad though.

    Cons

    You will have to work, there are a lot of goals you need to hit. Cold calling is rough and you have to be able to deal with a LOT of no's.

    Advice to ManagementAdvice

    As every employee in the world would say I would like to make more money on my base salary.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun culture if you're willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Awesome culture
    Lots of support by management
    Flexible
    personal growth
    Company is constantly changing in a good way

    Cons

    Training is still improving to adjust to a young, sales driven company
    Metrics to make as an inbound rep to move throughout the sales department can be challenging, but if you're willing to put in extra hours and stay on the phones all day...totally attainable
    Difficult to move around within company. if sales isn't for you, it's almost like they have nothing better for you to do

    Advice to ManagementAdvice

    Continue to grow training; Be more transparent about what happens if you aren't good at sales.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Stimulating, engaging, supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative  in  Chicago, IL
    Current Employee - Inbound Sales Representative in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Fun culture, supportive training staff, help when asked and autonomy.

    Cons

    Occasionally sporadic, disorganized. I get emails that don't pertain to me in the slightest and meeting times/rooms change a lot.

    Advice to ManagementAdvice

    Hazelnut coffee is the most used keurig cartridge and it's never there. Hazelnut is the only thing anyone cares about.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Inbound Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon

    Pros

    Flexible hours, no dress code, laid back work environment, free drinks (coke, vitamin water, gatorade etc.) Groupon throws amazing work parties (free beer, liquor, food, entertainment) great benefits. Unlimited PTO! Great company perks. Management doesn't micro manage. No particular lunch breaks. (Take it whenever you get hungry!)

    Cons

    The job sometimes gets a little too easy and you start to lose focus. The food is over priced no matter where u buy from.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Young Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    The company culture is youthful, fun and energetic. You have unlimited days off in the sales department.

    Cons

    Even though the company is fun, you still have to work. It's a job and you must treat it like one. If you work in sales, you are not micro-managed by your manager, so you have to manage your own time. If you are a slacker, this is not the place for you because you will lose.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    No dress code, flexible time off, very fun environment. Good training program and lots of sponsored events for the company that are great to go to.

    Cons

    Since it's a startup things change constantly. Very young and sometimes immature coworkers that might not take things as seriously as they should. A lot of people that work there have never had another job before.

  11. 1 person found this helpful  

    Groupon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Manager  in  Chicago, IL
    Current Employee - Customer Service Representative Manager in Chicago, IL

    I have been working at Groupon full-time for more than 3 years

    Pros

    I get paid to do nothing all day

    Cons

    Sometimes I get things to do

    Advice to ManagementAdvice

    Keep on!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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