Guardian Protection Services
3.2 of 5 27 reviews
www.guardianprotection.com Warrendale, PA 500 to 999 Employees

Guardian Protection Services Reviews

Updated May 26, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.2 27 reviews

                             

81% Approve of the CEO

Guardian Protection Services CEO Russell L. Cersosimo

Russell L. Cersosimo

(16 ratings)

57% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Meh...

    (Current Employee)

    ProsSteady pay check, that's about it.

    ConsI have been held back from advancement because I chose not to be part of the clique rumor mill.
    There is lots of clowning around everywhere. Maybe I'm old fashioned, but I believe work is about working and not socializing.

    Advice to Senior ManagementPay attention to what's going on in your departments.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Too much going on and no one knows how to manage it

    Customer Service Representative (Current Employee)
    Warrendale, PA

    ProsEveryone there is very nice and very helpful.

    ConsEverything contradicts itself. As a customer service agent, they have so many procedures for things it is ridiculous. Also when you need help someone will provide you wrong information and then later you get "pinged" for it.

    Advice to Senior ManagementProvide better management of the company. I recommend dividing CSR work in to different groups, for example having a group do the cancellations, another group the troubleshooting, another group the service calls and another group doing the billing. It is too overwhelming the information for only one person.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Good income when the housing market was booming

    Builder Consultant (Former Employee)
    Glen Burnie, MD

    ProsI worked in the low voltage home technologies division, the best thing about the job was they allowed you to set your own schedule

    ConsBase salary is only $24,000 a year, no mileage reimbursment and no cell phone, given the tough economic climate, the average sale has plummeted, and a rising number of homeowners can't afford to purchase anything beyond the builder provided standards, at my branch even the most successful sales reps. have seen their income slashed

    Advice to Senior ManagementRaise salary and reimburse your sales reps. for mileage, tolls, cellphone, etc.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    If seeking a career in outside sales beware

    Life Safety Consultant (Former Employee)

    ProsIf you enjoy a door to door sales role and generating leads on your own its the place for you. True outside sales position where you can make your own schedule and delegate your time accordingly. If you can actually sell a product you are uneducated about you have the opportunity to make a decent income.

    ConsNo support received from management ways to generate new business. Little to no training on what the company offers and then you are told to hit the streets and sell their overpriced and decieteful product and service. Outside sales role with no base income.

    Advice to Senior ManagementBe fair to your cosumer

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Guardian Protection Services? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Guardian Protection Services reviews and ratings — including employee satisfaction and approval rating for Guardian Protection Services CEO Russell L. Cersosimo. All reviews posted anonymously by Guardian Protection Services employees.