Guidance Software

  www.guidancesoftware.com
  www.guidancesoftware.com
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Guidance Software Reviews

Updated August 17, 2014
Updated August 17, 2014
57 Reviews
2.7
57 Reviews
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Guidance Software President, CEO, and Director Victor Limongelli
Victor Limongelli
35 Ratings

Review Highlights

Pros
  • It's a great product and has been around for over 15 years (in 5 reviews)

  • If you are interested in computer forensics, this is a good place to start (in 3 reviews)


Cons
  • Much of middle management, much maligned in other reviews, is gone (in 4 reviews)

  • No one should ever have to work in such a toxic environment (in 4 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Could be a great company under a different CEO or a CEO that figures out what it means to lead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Pasadena, CA
    Current Employee - Software Engineer in Pasadena, CA

    I have been working at Guidance Software full-time for more than a year

    Pros

    They pay at above market rates, they are trying to improve the management structure and working with employees to create a better environment. Most peers are nice people and get along great.

    Cons

    The problem is that there is little to no room for advancement and no real thought given to developing people. It seems like once you are in job, that is where you will be forever, unless someone quits (or dies). Even then, they hire somebody from the outside to fill that position too. This could also be because it is a relatively small company and not a lot of extra people, so its hard to take somebody out of a position for very long. They tend to hire people for a job and expect them to do just that. There has been too much hierarchy and middle management, but that will be changing, or so they say.
    Lots of cubicles, which IMHO are a waste of money. Anybody that has had to work in one will tell you that its demoralizing, unproductive and just plain dumb. So why do companies doe it? Because the facilities guys are trying to stay within budget. Most people don't complain and just suffer through it, which is bad for the employee and employer. Even Facebook acknowledges that they expect a 15% loss in productivity with their "open" office concept, but they are trying to lure the "millenials" (and that is what they want), they have the money to change their minds later.
    The fundamental problem is that everything seems to be done on the basis of what it will cost, i.e. there are no real values other than worrying about the stock price or the bottom line. The CEO is a lawyer and hence tends to have blinders on and looks at one thing at a time in isolation, he is very good at addressing issues, but completely fails to see the big picture.
    Technology is reasonably good, but poor overall architecture and implementation. Things look like they have been cobbled together over time and it does not hang together well. This includes the Intranet. Using SharePoint for everything is a nice concept, but its a lousy implementation (may be that is Microsoft's fault).
    HR is not as good as they could be, but then, not been impressed with any HR dept. so far. HR employees have been mediocre, think HR needs to find better people.

    Advice to ManagementAdvice

    Think about what it is the company is all about and sell that to your employees, customers and the public. Definitely need more hype, heck everyone else is doing it... May be a better PR firm? But it not just for the public, your own employees will appreciate hearing about the good things that happen. Acknowledge the bad and explain what steps are being taken to correct it.

    Trust and take care of your employees, offer them better training, participation in where the company is going and how things are done. Right now it seems that decisions are made by a select few and then foisted on everyone else. Its no way to take advantage of the many, many smart people that work for you. Also people don't feel like they have any control of their destiny, its just a job, until the next one comes along. They don't see the value in their small piece of the puzzle and they don't feel valued.

    Employees will do what is best for them, not what is best for the company under most circumstances. If you offered an employee $1000 vs a better office chair/desk/etc. for $2000, they will pocket the $1000 and spend it the next day. There is no memory of it after a month, nothing in it for the company other than some short term good will. On the other hand if you make the office space more comfortable, they will work better and will want to stay longer (in the short term and the long term). So somebody has to be an adult and figure out what is best for the long run.

    Leadership has been mediocre, there does not appear to be any kind of vision or goal for the company. A reasonable value statement might help, but make sure its not the business-speak that turns smart people off. Something simple and to the point.

    Base decisions on some sort of value that people can relate to, not its cheaper to do x rather than y. It may be cheaper in the short run, but usually not in the long run.

    Lastly, bring people along on decisions, explain it, learn how to build a consensus. If people disagree, listen and reevaluate. Don't fire them because they disagree. Read some books on leadership and what it means.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    High Tech software company run by lawyers. Need I say more?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Los Angeles, CA
    Current Employee - Senior Account Executive in Los Angeles, CA

    I have been working at Guidance Software full-time for more than a year

    Pros

    Good products & technology. The Encase Software suite is an industry leader.

    Cons

    The company is very poorly run and disorganized. Internal groups that should be consolidated act and operate as independent units with their own agenda. It's more like working at a law firm than a software company. The company has completely de-valued itself by reducing it's product pricing to a point where they can never recover.

    Advice to ManagementAdvice

    Sell the company to someone who can effectively market and position our products. Or, replace the Senior Management with individuals that know this industry.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Fun technology, good compensation, dictatorship at the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Guidance Software full-time

    Pros

    Good people can be found with real skills.
    Compensation appears to be above average.
    Good work life balance.

    Cons

    No accountability whatsoever.
    Every key decision is made at the top without seeking input from the rest of the company.
    Reinventing the wheel.

    Advice to ManagementAdvice

    You're not always right. Learn to listen to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    It's become "just a job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Guidance Software full-time for more than 8 years

    Pros

    Pays well (although this is changing with recent job cuts and firings). It's a great product and has been around for over 15 years.

    Cons

    Micro-management
    Lack of direction
    Lack of communication
    Its become a vindictive environment (regarding upper management)
    Company feels as though its always looking for reasons to get rid of people.
    MANY people are looking to leave.

    Advice to ManagementAdvice

    Be honest with the employees and treat them as adults.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good company flushed down the drain by mismanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guidance Software full-time for more than 3 years

    Pros

    Good product; pockets of smart, talented employees

    Cons

    Poor growth and career potential. Very poor management and upper level management. Management requires training in appropriate HR behavior, people skills. Management creates and fosters a stressful, distrustful and unpleasant culture; does not reward expertise, hard work or dedication.

    Advice to ManagementAdvice

    Time to clean house - especially at the higher levels. Recognize and reward employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Guidance Software....where there is none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Forensic Consultant  in  New York, NY
    Current Employee - Forensic Consultant in New York, NY

    I have been working at Guidance Software full-time

    Pros

    There are none that I can think of.

    Cons

    Everything from workload to manager

    Advice to ManagementAdvice

    Go to business and management school

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Smart people but poor middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guidance Software full-time for less than a year

    Pros

    The company has good products. Peers are friendly and helpful.

    Cons

    Refusing to embrace changes. Poor people management by middle management.

    Advice to ManagementAdvice

    Middle managers should be made more accountable. Get rid of buddy network. Make hiring and firing transparent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Misguided Leadership, great product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Guidance Software full-time for more than 5 years

    Pros

    Wonderful product that has a loyal customer base. They hire great "worker bees" so it's great to come to work.

    Cons

    Unnecessary promotions into management with direct reports to those who don't have the skill or aptitude for it. The promotional structure is archaic and unclear as to how to get promoted. Too top heavy when it comes to leadership.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Technical direction is top down via CTO. His word is God and everyone too scared to disagree.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Pasadena, CA
    Current Employee - Software Developer in Pasadena, CA

    I have been working at Guidance Software full-time for more than a year

    Pros

    Smart developer and friendly enviroment.
    Good benifits
    Good team building events

    Cons

    Lack to overall team sprit between departments, too many people like to wash their hands of the problem when it comes to work inter-deparement
    Not much freedom to innovate
    CTO is very smart but does not understand UI

    Advice to ManagementAdvice

    Learn how to manage people
    Figure out why you have such a high turnover in key positions
    Hire UX people

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Corporate Culture and Leadership could use a good overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Guidance Software

    Pros

    Good location and some very

    Cons

    Overall culture, lack of communication and respect, severe disapproval of work/life balance

    Doesn't Recommend
    Disapproves of CEO

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