Guidance Software Reviews

Updated June 17, 2015
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Guidance Software President and Chief Executive Officer Patrick Dennis
Patrick Dennis
4 Ratings

Pros
  • Great products, smart people, good work ethics, team spirit and good pay (in 6 reviews)

  • Good people can be found with real skills (in 5 reviews)

Cons
  • Middle management could survive without knowing the product and what it could do (in 6 reviews)

  • No one should ever have to work in such a toxic environment (in 5 reviews)

More Pros and Cons

14 Employee Reviews

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  1. Helpful (1)

    Moving in the right direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guidance Software full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The technology is second to none!
    Guidance Software has made some recent changes in upper management that have the potential to get the company back on track. The attitude of putting the customer first is making its way through company once again.
    The industry is faced paced and always changing. There are many great opportunities within the company to grow.

    Cons

    The level of pride in the company is not where it used to be.
    At times, the product development cycle can be slower than customers expect.

    Advice to Management

    The previous regime in upper management created a very down mood and the perception was nothing was being done to correct it because the numbers were being met.

    Guidance Software Response

    Jun 19, 2015

    Thank you for your review and comments. It's true, we've recently made some changes in our management team and welcomed some new leaders with true passion about our company and product, and a real ... More


  2. Helpful (3)

    Long term opportunity to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pasadena, CA
    Current Employee - Manager in Pasadena, CA

    I have been working at Guidance Software full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have had the opportunity to work in several departments and roles within Guidance Software and I have always been encouraged to grow and take on more responsibility. The company has gone through several management changes; the most recent of which have reestablished my faith in the direction of the company. Employees here are well compensated, with solid benefits, and working relationships amongst team members are strong and respectful. I have built friendships that will last a lifetime here, and some friends who have left have come back. My current role has given me flexibility in my work hours and the ability to work from home occasionally which is especially important for those of us with families.
    As a woman in software development I have always felt respected, included and valued. Those who have been with Guidance for the long haul are invested in the difference our products make and the responsibility we have been given to make that happen. I am excited by the re-energizing I see around me and the promotion to leadership roles of executives who truly focus on customer satisfaction.

    Cons

    Some managers have been promoted for being excellent at their job function, not excellent at leadership/management. I see this happening less and less, but there are still some managers I would prefer not to work with for those reasons. Executive communication seemed limited to the VP level in the past, but recent transparency efforts are making a huge difference.

    Advice to Management

    Continue to focus on the customer and employees' investment in the company's goals. We want to make the best product and have the best customer experience in our field.

    Guidance Software Response

    Jun 12, 2015

    Thank you so much for your review. It's great to hear your comments about your positive experiences working here at Guidance Software. Our company wants to retain our talent (like you!) -- and that's ... More


  3. Helpful (1)

    I enjoy working at GSI

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guidance Software full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The competition is fierce but GSI has been in this game for a long time. I am proud of what I do and we have some really talented people here.

    Cons

    There was a time when we lost a lot of talent but I feel the table is turning. This upcoming release will be important.

    Advice to Management

    Look for talent within the Org and you will find some real talented people, not just in CA.

    Guidance Software Response

    Jun 19, 2015

    Thank you for your review and feedback. We appreciate how you take pride in your job role and we're so thrilled that you're surrounded by talented co-workers just like you! Keep up the terrific ... More


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  5. Helpful (2)

    Long Time Blue Bleeder

    Current Employee - Vice President, Professional Services in Houston, TX
    Current Employee - Vice President, Professional Services in Houston, TX

    I have been working at Guidance Software

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The problems we help solve aren't getting smaller. Organizations need the technology and services we provide.

    We have a great customer list with a loyal brand following that larger companies are envious of. It comes down to execution and with our new leadership I expect that to increase dramatically.

    A wise man once told me, "Don't let perfect be the enemy of very good!", and what we have is very good.

    Cons

    We are in a few very competitive markets with many smaller, focused companies attacking those same markets.

    Historically, we've been a technology focused company, driven by engineering. That has been beneficial in some sense, but challenging in others.

    With our new leadership, we are a customer focused organization going forward.

    Advice to Management

    In every discussion, planning session, or strategy session please ask the group, "How does this affect my customer?". If the answer to that question does not have the customer first, course correct immediately.

    Guidance Software Response

    Jun 4, 2015

    Thank you for your review and terrific insights. As you know, we've recently made significant changes in our management team and welcomed a team of new leaders...people with true passion about our ... More


  6. Helpful (1)

    What a difference a year makes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RD Development in Pasadena, CA
    Current Employee - RD Development in Pasadena, CA

    I have been working at Guidance Software full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Renewed focus on core business drivers like endpoint security and hardcore forensics. New executive mgmt team has brought a breath of fresh air and is making a difference in the market.
    HR is invigorated and empowered to communicate, administer and just plain help. And R&D where I work... well lets just say our generation 8 tech is going to be off the chain. We're moving, forward, and it feels good.

    Cons

    Still some holdovers who constantly complain, always depend on others, have no new ideas, and do not take initiative. They are the withering minority now, but need to be evicted hastily.

    Advice to Management

    You're off to a great start. Keep breaking down the silos and encouraging collaboration and communication.

    Guidance Software Response

    Jun 5, 2015

    Thank you for your review and feedback. We were happy to read your positive comments about our leadership team, products and employees ---these elements combined make our company a great place to ... More


  7. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guidance Software full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    A company on the rise for sure! Terrific technology, and a largely rebuilt executive team aligned and committed to taking this company to new heights. Very loyal and growing customer base in a hot industry. My colleagues are great to work with, and there's plenty of opportunity to put your good mark on the business, not to mention being recognized and rewarded for your effort.

    Cons

    You need to be flexible and prepared for change, if you're not you may get frustrated. There is work still to be done to create a best in class culture and operation.

    Guidance Software Response

    Jun 3, 2015

    Thank you for your review. It's true, Guidance Software, is on the rise! We were happy to read your positive comments about our leadership team, customers, our products/industry and about the ... More


  8. Helpful (1)

    Nice perks, way too many levels of management, frequent radical restructuring.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Guidance Software full-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    High salary, food and event employee perks, brand new office building, minimal time expectations, hands-on founder/CTO. Admirable willingness to radically alter operational structure.

    Cons

    Very top heavy, many superfluous layers of management. Little to no formal training for new employees. A few bad apples concentrated in the doc department. Surprising lack of interdepartmental coherence. The worst UI imaginable, terrible documentation. Atitude that everything can and will change all the time - not much certainty.

    Advice to Management

    It just takes one to screw in a light bulb.

    Guidance Software Response

    Jun 3, 2015

    Thank you for your review and feedback. We appreciate you taking the time to share your experience. Competitive salaries, comfortable work environment, accessible leaders…these are all areas we take ... More


  9. Helpful (1)

    Good product and good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Pasadena, CA
    Former Employee - Software Developer in Pasadena, CA

    I worked at Guidance Software full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There are interesting engineering problems to solve within the company and its possible to work on many different products. There is a cafeteria on the fifth floor which is discounted for employees and has good food. There are some standing desks although it's not guaranteed that you will get one. The people in the company are very friendly and it's possible to talk directly to customers if you attend the training courses on the second floor. There are whiteboards everywhere which makes collaborating with other people very easy.

    Cons

    Historically there has been a big divide in R&D, but this appears to be changing. There is no option to work from home.

    Advice to Management

    Make the cafeteria free for employees. Free food makes everyone happy.

    Guidance Software Response

    Jun 4, 2015

    Thank you for your review and feedback. We're so glad to hear that small things like our convenient cafeteria, standing desks and whiteboards make it a little easier for employees to do their job. We ... More


  10. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guidance Software full-time

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    work life balance.
    great talents, supportive management

    Cons

    resistance of change. benefit could be better.

    Guidance Software Response

    Jun 4, 2015

    Thank you for your review, posted on March 1, 2014. Since the time of your posting, we assembled a new leadership team. We're very excited to see what new heights the team will take us to over the ... More


  11. Employees are good to work with and upper management are nice people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - System Analyst in Pasadena, CA
    Former Employee - System Analyst in Pasadena, CA

    I worked at Guidance Software full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people to work with, compensation is sufficient, most managers connect well with employees.

    Cons

    Bottom line trumps everything, internal resources spread thin, products could open up from specialized markets to more mass media / general sales.

    Advice to Management

    Need to achieve a better balance of focus on customer markets - the small customer is what made the company thrive and deserves to have more attention shifted back to them.

    Guidance Software Response

    Jun 4, 2015

    Thank you for your review, posted on Dec. 10, 2013. A lot has changed here at Guidance Software since the time of your posting. Most recently, we assembled a new leadership team...people with true ... More



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