Guitar Center

  www.guitarcenter.com
  www.guitarcenter.com

Guitar Center Reviews

Updated December 12, 2014
Updated December 12, 2014
360 Reviews
2.9
360 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guitar Center CEO Darrell Webb
Darrell Webb
5 Ratings

Review Highlights

Pros
  • Great discounts on gear, awesome connections to be made, and a new focus on the employee (in 33 reviews)

  • Above all, the employee discount; especially when you can start getting things off of GAIN (in 41 reviews)


Cons
  • It's minimum wage DRAWED against your commission(Fading) (in 29 reviews)

  • Very high turnover rate for salesmen and constant micro-managing by upper management (in 13 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work if you love the musical world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Guitar Center full-time

    Pros

    Getting to try out the new gear first!
    Management was great and always trying to push you for more
    Getting to talk to customers about gear and what they are looking for.
    Working with other stores to find the right gear for the right customer.

    Cons

    The company is going through a restructure process, this was good for the company and needed to be done. However it has caused some ripples and bad feelings through some of the staff.

    Advice to ManagementAdvice

    Sort out the restructure sooner rather than later.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A large learning curve; huge return on investment of time and energy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Sacramento, CA
    Current Employee - Assistant Manager in Sacramento, CA

    I have been working at Guitar Center full-time (more than 3 years)

    Pros

    great clients, employees, and music all day.

    Cons

    Its management and payroll system is constantly changing.

    Advice to ManagementAdvice

    Pull more feed from your employees.

    Recommends
    Positive Outlook
  3.  

    Great

    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 10 years)

    Pros

    Great company, Good Salary, Great Benefits, Good People,

    Cons

    None, Continue Training, Service Advantage, Growth Opportunity,

    Advice to ManagementAdvice

    Continue to have training for staff

    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Awesome company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guitar Center

    Pros

    Great work enviroment, and atmosphere!

    Cons

    Just the pay scale for me.

    Advice to ManagementAdvice

    keep up the good work.

    Recommends
    Approves of CEO
  6.  

    Guitar Center Instructor Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructor in Midlothian, VA
    Current Employee - Instructor in Midlothian, VA

    I have been working at Guitar Center part-time (more than an year)

    Pros

    Flexible schedule, emphasis on music education, curriculum and materials provided.

    Cons

    Compensation varies depending on if student shows up or not. Guitar Center gets paid up front for each month. Therefore instructors should be paid the same amount no matter if they have a student or not. If a student cancels that day, the instructor still took the time to be there and should be compensated appropriately.

    Advice to ManagementAdvice

    Organization at the studio front desk is very important.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Studio Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Associate
    Former Employee - Studio Associate

    I worked at Guitar Center full-time (more than an year)

    Pros

    This was such a fun place to work! The studios are so exciting since they are kinda new. You see the same group of people each week for their lessons so you have a chance to build a professional relationship with them. I learned a lot about music theory. I used to get free lessons from the teachers sometimes.

    Cons

    Working holidays is no fun but every retail job is like that. I didn't like how 99.9% of my co-workers were guys, I was one of two girls at my location.

    Advice to ManagementAdvice

    HIRE MORE GIRLS. Also, it's really unfair that teachers are not paid when students don't show up. It's not very ethical since Guitar Center just pockets that money.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great job and great environment, lousy commission pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Harrisburg, PA
    Current Employee - Sales Associate in Harrisburg, PA

    I have been working at Guitar Center part-time (less than an year)

    Pros

    Decent pay for High School student, relaxed environment, Great interaction with customers

    Cons

    Poor commission pay, people can be extremely rude, unprofessionalism can be frustrating

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Guitar center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Greenwood, IN
    Current Employee - Sales Associate in Greenwood, IN

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Fun environment to work in, satisfying feeling of helping people make music, decent compensation and fair wages.

    Cons

    Not a whole lot. This job is what you make it.

    Advice to ManagementAdvice

    Keep going in the direction you are going!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Guitar Center is a great place to work if involved in the music industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Guitar Center part-time (more than 3 years)

    Pros

    There are many positive benefits for those who perform for a living as well as work a job.

    Cons

    Sometimes, in order to take a management position, it becomes necessary to have to relocate.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very fun place to work if you are a musician!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA

    I have been working at Guitar Center full-time (more than an year)

    Pros

    Cool work environment, every employee is a musician, and it's easy to get days off for 'tour leave' as long as you plan ahead. Really awesome employee discount, too!! A job here gets you experience in many areas too, i.e.. Customer Service, Sales, and Operations.

    Cons

    Pay is low, and it is very hard to make the commission bonus. Hard to get time off during the holidays. Employees are often left in the dark by what's going on with the corporate side of the company.

    Advice to ManagementAdvice

    Raise the pay! Paying employees better = happier employees and better customer service.

    Recommends
    Positive Outlook
    No opinion of CEO

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