H E B Reviews

Updated August 29, 2014
Updated August 29, 2014
505 Reviews

4.0
505 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H E B Chairman and CEO Charles C. Butt
Charles C. Butt
360 Ratings

Review Highlights

Pros
  • Flexible schedule, managers are generally nice, great work environment (in 42 reviews)

  • Great benefits and excellent opportunity to advance for those who want it (in 32 reviews)


Cons
  • as with all retail jobs, there is poor work-life balance, chaotic scheduling (in 16 reviews)

  • Can become full-time as positions open up, or as department budget constraints allow (in 18 reviews)

More Highlights

307 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Best place I've ever worked for in regards to Retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HEB Cashier
    Current Employee - HEB Cashier

    I have been working at H E B part-time for more than 3 years

    Pros

    All the free stuff with your partner card! Great place to make new friends and shop, they really are serious about the 'family' aspect. I've worked at some pretty horrible -cough- Randalls -cough- places and HEB is like, thousands of miles above the rest. Flexible scheduling, time and a half on holidays. Getting Christmas and Easter off!!

    Cons

    A little bit of favoritism, but that's to be expected! We're all human, it happens. None that affected the work atmosphere.

    Advice to ManagementAdvice

    Keep rocking!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Best corporate job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner  in  Austin, TX
    Current Employee - Partner in Austin, TX

    I have been working at H E B full-time for more than 3 years

    Pros

    Discounts on own brand products, pretty good insurance, decent pay, and paid vacations (for full time). Plenty of opportunities to move around inside the company, and the majority of departments have flexible scheduling too.

    Cons

    The cons are the same basic cons of any job....you can't always choose who you work with, and the further up you go, the more say the company has about where you go.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great experience working for most part.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Manager  in  San Antonio, TX
    Current Employee - Market Manager in San Antonio, TX

    I have been working at H E B full-time for more than 8 years

    Pros

    Make your schedule, grow your team.

    Cons

    Bosses always changing focus and challenges.

    Advice to ManagementAdvice

    Suck it up big boy and play hard.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Friendly high paced profession in an ever changing dynamic. Great work ethics, and family oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at H E B full-time for more than a year

    Pros

    Friendly and family oriented. Meet partners from every walk of life. Great opportunity for advancement if one wants.

    Cons

    Hours are not ever stable. Reprimands not given when should. Pay sometimes does not match experience

    Advice to ManagementAdvice

    Even though mgnt is spread thinly, need more eye on cheating and thief.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Friendly environment

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B part-time for less than a year

    Pros

    The flexibility is awesome, everyone works hard, managers are friendly, the pay is better than most

    Cons

    They can be short staff often

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Hourly Partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Partner  in  College Station, TX
    Current Employee - Deli Partner in College Station, TX

    I have been working at H E B part-time for less than a year

    Pros

    Good people, good pay, flexible, discounts.

    Cons

    Physically demanding, customer service sucks.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    MY most fulfilling job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ccs  in  San Antonio, TX
    Current Employee - Ccs in San Antonio, TX

    I have been working at H E B full-time for more than 5 years

    Pros

    HEB is an amazing company that supports growth and leadership! They do an awesome job of building those who want to grow into successful people in the job and out of the job. the company has very flexible schedules giving the high demand that our customers have. love love love my job its the best one i've ever had.

    Cons

    Its only in Texas! But other then that nothing is bad

    Advice to ManagementAdvice

    keep on doing what you all are and we will become the #1 company to work for

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Working for HEB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Austin, TX
    Current Employee - Department Manager in Austin, TX

    I have been working at H E B full-time for more than 10 years

    Pros

    flexible schedule, good benefits, great first job for someone

    Cons

    top level managers do not create positive morale and are aloof unless you are looked on with favor

    Advice to ManagementAdvice

    Walk your talk

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Started as a summer job during college, and I never want to leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Central Checkout Manager  in  Kyle, TX
    Current Employee - Central Checkout Manager in Kyle, TX

    I have been working at H E B full-time for more than 3 years

    Pros

    I love working for HEB. There is no place I'd rather be.
    HEB cares about people. It doesn't matter who you are, where your from, what you look like, HEB will take care of you.
    They work with school schedules.
    Career growth opporunities. I started as a cashier and 1 year later I was a department manager.
    Raises twice a year.

    Cons

    Random schedules make it hard to have a work life balance.

    Advice to ManagementAdvice

    A program like MI that would be avalible to all partners, not just those in college.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall an Excellent Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly Manager  in  Austin, TX
    Current Employee - Hourly Manager in Austin, TX

    I have been working at H E B full-time for more than a year

    Pros

    This company genuinely strives to do the right things by its partners and customers. The Bold Promise can be summarized with the statement "We are a people company that sells groceries." Many companies have mission statements in which they claim to value their people, but at HEB it is a part of everyday life. Career development and growth are definitely highly encouraged, but you have to do the work. Everyone is busy, all the time. While the people you need to learn from are happy to take the time out for you, it is each partner's responsibility to be persistent in getting the attention and time of the person you need.

    Other pros include benefits which are inclusive of same sex partners from health insurance to life insurance and generally (I am certain this varies from store to store, but in all the places I have worked in Austin it is true) acceptance from peers. If you can pull your weight and do your job, you are an equal. The flexible work schedule is great. My coworkers are fantastic. Being passionate about food, customer service, and a strong work ethic is rewarded.

    Cons

    The grocery business is definitely not easy and not for everyone. You will work most weekends. You will be on your feet for your entire eight hour shift. Customers can be truly awful. Bad managers and leaders are present; despite the best attempts to create a company culture of great bosses, people who are not great do slip through the system. The pay is good for the industry, but it takes a lot of time, effort, and career growth to reach a point of significant financial compensation.

    There is definitely still a "boys club" mentality in the grocery department (and I am certain many others), but if you do your job well, gender is irrelevant.

    Advice to ManagementAdvice

    Go above and beyond on health insurance benefits, particularly for pregnancy, mental health, and alternative medicine (chiropractic, acupuncture, etc). Those things are not inexpensive, but a healthier workforce is more productive and we are busting our butts with CID to improve efficiency!

    Recommends
    Neutral Outlook
    Approves of CEO

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