H E B Reviews

Updated July 27, 2015
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H E B Chairman and CEO Charles C. Butt
Charles C. Butt
18 Ratings

Pros
  • Flexible schedule; department heads work with your school schedule (in 56 reviews)

  • Great benefits and 401k for those who qualify (in 36 reviews)

Cons
  • Random schedules make it hard to have a work life balance (in 19 reviews)

  • Little opportunity to advance to full-time (in 22 reviews)

More Pros and Cons

57 Employee Reviews

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  1. Great company but a terrible culture in IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in San Antonio, TX
    Former Employee - Senior Developer in San Antonio, TX

    I worked at H E B full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Large, successful business Great salary and benefits Good job security

    Cons

    IT management is political and uncaring Too many consultants interfering with too many things

    Advice to Management

    Stop being so political and start caring about your people. HEB has some really great people working there. Engage with them, communicate with them, and take their concerns to heart. A good leader serves the people underneath them. Stop being so politically calculating, short-sighted, and selfish.


  2. Good if you're in school and need flexible hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Antonio, TX
    Current Employee - Cashier in San Antonio, TX

    I have been working at H E B full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The hours are really flexible. Totally cool if you are in school. They are pretty much always hiring. A lot of room to move up.

    Cons

    Management sucks. They treat you like you're in elementary school. The pay is not that great, even after transferring departments and being promoted. The people in charge of all the hours and vacation etc are not very organized. Their "open door" policy is like one ear and out the other. And don't let me even get started on the "customer is always right". When you do your job how your trained and someone complains forget it, they walk all over you and make you look stupid in front of customers and co-workers.

    Advice to Management

    Stand behind your partners. Stop changing the rules back and forth so much. It creates a very low moral. And then no one wants to work there.


  3. Heb used to be great company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B part-time

    Pros

    Only pros I can think of is good pay.

    Cons

    Working in maintenance department... You can't get your job done because they are constantly calling you to almost everyday. Our unit store director does not even care nor don't carea out the cleanness of the store.

    Advice to Management

    If you want the store to be clean, then we shouldn't be called to bag every 20-30 mins. We should only go for Texas friendly but you guys calling us all the time while other departs can stay in their department and do their jobs....it's making bad reputation on the store.


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  5. A Mixed Bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at H E B full-time (More than 3 years)

    Pros

    Hiring outside experienced talent to grow Corporate and Manufacturing areas. Company culture supports new products/ideas. Want written ideas for change from all partners at all levels. A wide variety of career/job areas to chose from in one company. Company cares about Texas communities in need.

    Cons

    New experienced talent leaves. New employee training is different in each department/area. Accountability is different in each department. Company culture embraces relationship building at all costs (apparent through career opportunities and promotions given to questionable individuals).

    Advice to Management

    As a consumer I like a variety of product options at a fair price; I do not find all H-E-B branded products comparable to the Nationally known brands. Therefore stop shoving them at me to gain greater margins. As an employee or "partner" I like to be appreciated or thanked for my knowledge and hard work. Train your BDMs and OB Managers to treat other partners with a little respect.


  6. Good company, but....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention in Houston, TX
    Current Employee - Loss Prevention in Houston, TX

    I have been working at H E B full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, good people, company is doing well, pay, discount.

    Cons

    No chance for promotions if you don't have a degree, communication is horrible, micromanagement, leadership doesn't know the first thing about how to do subordinates job, HR and recruiters are a joke.

    Advice to Management

    Quit harping on college degrees and acknowledge the talent you already have rather than only hiring from outside the company, re-evaluate your leadership team and teach them how to properly communicate.


  7. great company overall

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    Great perks, discounts easy to change departments

    Cons

    Managers have to many favorites


  8. I have been working at HEB for 7 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H E B part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great Benefits Competitive pay Flexibility if you are attending college

    Cons

    Favoritism!! It is very hard to get a promotion unless you know the "right" person Standing all day No opportunity to grow in the corporate level even when you have a college degree Too many POLITICS


  9. Department Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Conroe, TX
    Former Employee - Department Manager in Conroe, TX

    I worked at H E B full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays good and has good people working for them.

    Cons

    They're Budget control on Labor Control was not achievable, with the amount production that needed to be done especially in your low-volume departments. Their Labor Guidelines was like squeezing blood out of a turnip, I felt like I did what I could do to help the company by staying all day, helping other departments also; But when it came down to it you as an employee you did not matter.

    Advice to Management

    A True leader is suppose to be able to voice their opinion on solutions to make the store to run better, because they have to be the owners eyes, they should not feel like they have to be scared to say a word. I feel like the CEO has his hands full and don't even realize it . The core value looks good on paper, but not practice.


  10. If only Mr. BUTT knew what goes on here in the Border

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B full-time

    Pros

    Outstanding benefits ...don't count on many bonuses unless your top management

    Cons

    It's al about who you know


  11. A self-promote company which leaves too many hard-working partners behind.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    If you're extroverted, this place can work well for you. They want partners who are driven, ready to meet the challenges of a fast-paced and unpredictable work environment. Diversity is embraced here. There are some truly great people working for this company, and if you're in the right store, you will find plenty of help to get you where you want to be if you're passionate about your job.

    Cons

    If you're introverted, you better find a way to innovate and call attention to your work, or you will be overlooked. Store leadership spends more time communicating with management instead of sharing their vision with Partners. Managers are pushed hard by store leadership for results and profit but are given the freedom to achieve these goals in whatever way works for them. Not all managers attain these goals scrupulously, though. Some will intimidate you, cut your hours if you're part-time, or work you full-time hours without promoting you to full-time. Some will overlook your 15-minute breaks or at least sneer at you if you decide to actually take them. And others will push you hard for production, and insult you for any human error that you make. If you have a manager like this, but he or she is bringing in the results that the Unit Director wants, then no one will be too concerned if you complain about it. Store leadership can be detached (maybe oblivious). Some don't understand the process of the work environment - the everyday struggles Partners face. Some don't know how to show appreciation for hard work - maybe they just don't know anything about hard work. Others simply don't care and only go to managers to gain any insight on what is going on in any given department. It takes more than a handshake, charm, and small talk to know a Partner. Not every store is like this, but My H-E-B is.

    Advice to Management

    Listen to your partners. Do your part to fulfill the H-E-B Bold Promise and live up to your slogan, "Because People Matter." Forget about the corporate store walks and innovate when you're given a challenging budget. If you have to break your partners' backs or cut their hours in order to make the budget, don't do it. Stand up for them instead and fight for what is right! You can't know the whole story by studying the data. You must know the people behind the financials - the people responsible for making this company the successful grocery store that it is today.



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