H E B

www.heb.com

H E B Reviews

Updated January 27, 2015
Updated January 27, 2015
657 Reviews
4.1
657 Reviews
Rating Trends

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Approve of CEO
H E B Chairman and CEO Charles C. Butt
Charles C. Butt
442 Ratings

Review Highlights

Pros
  • Flexible schedule; department heads work with your school schedule (in 56 reviews)

  • Great benefits and excellent opportunity to advance for those who want it (in 36 reviews)


Cons
  • Random schedules make it hard to have a work life balance (in 19 reviews)

  • I was hired as a part time employee but always get full time hours (in 22 reviews)

More Highlights

226 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Over 8 years of employment and have enjoyed almost all of it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at H E B part-time (more than 8 years)

    Pros

    HEB has always been great with allowing Partners to have a flexible schedule. Very understanding when you need time off. Great pay for any position above a CSA (Bagger) with 2 raises a year! Great store events and even discounts and free items to try weekly!

    Cons

    With 8 years of company experience and qualifications to move up to the corporate side of the company, I can not even get a phone interview when applying for multiple positions in the IT side of the company.

    Advice to ManagementAdvice

    Partners with a lot of company experience (5+ years) should at least get a phone interview when applying for a corporate position if they meet most of the requirements. Company loyalty is huge and you are missing out on some great Partners that have recently graduated by hiring outside of the company.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in College Station, TX
    Former Employee - Cashier in College Station, TX

    I worked at H E B part-time (more than 3 years)

    Pros

    Take care of their employees. Provide flexible schedule and competitive hourly pay.

    Cons

    there were really no cons

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ccs in Kyle, TX
    Current Employee - Ccs in Kyle, TX

    I have been working at H E B full-time (more than 8 years)

    Pros

    Hours are flexible, pay is competitive, room to branch out into multiple departments

    Cons

    Odd schedules, work almost every holiday.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lead Pharmacy Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Pharmacy Technician in College Station, TX
    Current Employee - Lead Pharmacy Technician in College Station, TX

    I have been working at H E B full-time (more than 3 years)

    Pros

    Good pay for the amount of credentials needed.

    Cons

    Lots of standing in the same spot.

    Advice to ManagementAdvice

    Treat your techs with respect, they are the foundation of your business.

    Recommends
    Positive Outlook
  6.  

    My review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Manager in Georgetown, TX
    Current Employee - Bakery Manager in Georgetown, TX

    I have been working at H E B

    Pros

    Good company to work for if you like retail.

    Cons

    Long hours on your feet.

    Recommends
    Positive Outlook
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    the benefits, the pay and the partner share is great coworkers are awesome too!

    Cons

    the store director was horrible. total micro manager that thought he was to good to help in anything because he was a general manager

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Valued student employee

    • Comp & Benefits
    • Culture & Values
    Current Employee - HEB Cashier in Katy, TX
    Current Employee - HEB Cashier in Katy, TX

    I have been working at H E B part-time (more than a year)

    Pros

    I worked at HEB over the summer after high school as a cashier and really loved it as a first part-time job. Since I'm away at college, they let me keep my job and just come in to work a handful of times a year while I visit my parents. I have always felt valued as an employee at HEB. The pay is decent for an entry-level Texas job. The customer service department is extremely well organized which is nice. The 10% discount on HEB items is great. So are the weekly free things. The uniform is flexible enough and allows jeans. They have online scheduling requests and shift postings. Breaks are regular and always given.

    Cons

    It's physical labor and can be very exhausting. They structure raises to miss college students. Cashiering and bagging tears up your hands. There are frequently gross meat leaks that you don't have time to clean up. It's extremely fast paced and easy to get behind. You can't really choose how many hours a week you work. You get notified of your schedule for the week on Friday (3 days notice).

    Advice to ManagementAdvice

    Get students in on the raises. Most importantly, focus on the environment and make being environmentally friendly a priority. Recycle. Use less packaging. Focus on eco-bagging to use fewer bags and push reusable bags.
    If you're going to label vegan/vegetarian, make it consistent.
    Eliminate GMOs from your products.
    Expand your natural section beyond supplements.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    store director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H E B

    Pros

    great working environment to grow

    Cons

    work life balance more consistency

    Recommends
    Positive Outlook
  10.  

    Incredible first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Checker in Killeen, TX
    Former Employee - Checker in Killeen, TX

    I worked at H E B part-time (less than a year)

    Pros

    -Can be very fun if you have a positive attitude and enjoy talking with customers and co-workers
    -Depending on management encountered, can be very flexible with other commitments/situations
    -Training is done well and if you ask questions and pay attention, you'll get the hang of things quickly

    Overall, this was my first job and it was great. I would still be working there right now if I didn't relocate to a new area that HEB does not operate in. Many days were enjoyable and fun and my co-workers and supervisors made it even better. The culture of my store was fairly laid-back except during peak hours and busy days. Everyone understood that was the time to get down to business and work to make sure our customers got what they wanted and were satisfied throughout. Outside of the regular job, HEB had many events that you could volunteer for and they were great from what I personally experienced and what I heard from others. If anyone is considering them, I would say go for it and see how it works out for you.

    Cons

    -Can be stressful during busy days (pay day, major holiday, special events)
    -Some customers are not in the best of moods and can slow down your workflow

    Most of my time spent working at HEB, I had a great time. Any bad experiences were not due to my co-workers or supervisors, but due to customers that did not have much patience or understanding of the situation. However, co-workers and supervisors quickly came for support in those cases once I realized I needed it and the customer was taken care of.

    Advice to ManagementAdvice

    Keep hiring and promoting managers that take care of their employees. Every manager I had was flexible with me when situations arose and willing to work with me when I needed help meeting and exceeding standards. This definitely put me at ease and allowed me to focus on doing my job to the best of my ability.

    Recommends
    Positive Outlook
  11.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Austin, TX
    Current Employee - Certified Pharmacy Technician in Austin, TX

    I have been working at H E B part-time (more than a year)

    Pros

    Very flexible schedules and hours, friendly staff and management.

    Cons

    Sometimes can be very busy.

    Recommends
    Positive Outlook

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