H&M

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H&M Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.3 540 reviews

85% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(228 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part(in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace(in 36 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M(in 53 reviews)

  • It is a fast paced environment which means long hours on your feet(in 20 reviews)

306 Employee Reviews Back to all reviews
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    jkhkj

    Anonymous Employee (Current Employee)

    Prosmoney, people, stable, reliabe, growth

    Conshardwork, long hours, crazy ppl, pay, location

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    H&M is everything a college student looks for in a job!

    Part-time Sales Advisor (Current Employee) Tempe, AZ

    ProsH&M pay is more than reasonable for what it is. H&M more than a job, it seemed like a family. They value every single one of their employees and they want you to succeed with them. You get many opportunities to grow with them. Most store managers started as part time sales advisors. How crazy is that?

    ConsCustomers can sometimes be very demanding of you and it may be overwhelming when trying to accomplish one of the many fun tasks management has assigned for you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    cool job

    Sales Associate (Current Employee) New York, NY

    Prosfriends i made were cool, checks were good

    Consnot enough people on the clock workload gets heavy

    Advice to Senior Managementhire more people !

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Good place to Grow and Save money!!

    Part-time Sales Advisor (Current Employee) Washington, DC

    ProsI've been doing retail for a minute now.So far so good.I think that working at H&m gives you room to grow.They also start you off with great pay. Co-workers are nice.They have great benefits as well.

    ConsBeing a new employee, training can sometimes be a little crucial. There are people who are just rude and don't know how to talk to people..

    Advice to Senior ManagementThey need to be a little mindful of how they approach people ,Be a little more uplifting.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Cool coworkers, very tiring work, understaffed

    Sales Advisor (Current Employee) Minneapolis, MN

    ProsH&M was willing to work with my school schedule and kept it consistent for the most part. For longer shifts you get 15 minute breaks and 1 (unpaid) hour break. The discount is nice. It's fun being around trends and listening to the store's soundtrack. It was a decent job while being in school since the starting pay is higher than most retailers. Some people have stayed with the company for years and received promotions. For staff meetings and overnight shifts there would be potlucks and free food. If sales were high, you'd get free food too.

    ConsThe work itself can be very tiring. Expect sore feet after 9 hour shifts. The biggest con was being constantly understaffed. H&M is a very busy store in this area and having 1 person on the floor opening on Sunday morning is stressful. This means you run the register, fitting room, sales floor, AND answer the phone. Even with 2 people it's difficult.

    There's also favoritism amongst managers and advisors/visuals, so promotions aren't always based on work performance. If you're new or not a manager's favorite, you can get stuck on register for your entire shift. But there are several floor managers so each shift is different. And as always, the customers can be a bit rude, but I think more so at H&M because of the cheap price-point. The store was always a mess at closing.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Fast paced environment where there is a lot of opportunity to move up if you want to stay in a store.

    Department Manager (Current Employee) Chicago, IL

    ProsOverall the company pays higher than average for retail and there is a lot of mobility in store to move up. You can be hired as a part time seasonal sales associate and become a manager in three years. There are opportunities to travel and support stores in other states and countries and all sales staff can earn vacation, wellness, and holiday pay

    ConsOpportunities to move out of a store into district/corporate are few and far between and oftentimes depends on who you know rather than merits. Due to the nature of the fast paced environment that is constantly changing, people who are good at their jobs tend to not get as many chances to travel because they are needed in store too much. Schedules change constantly and you are almost always working weekends and nights. There is not enough security support for staff and customer issues especially during busy weekends and holidays.

    Advice to Senior ManagementManagement needs to weed out people who have been in retail too long and who are not interested in developing new talent. Stop worrying about turnover and hold management to higher standards. District positions should not be for people who have failed in store and who nobody wants to work with anymore. It creates an atmosphere that one is punished for being good at their job while those who are difficult to work with get better jobs behind the scenes.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    Good place to work

    Anonymous Employee (Current Employee)

    Proshas great opportunities for internal growth. Is a rapid growth company and entering new markets often. the benefits here are unbeatable by any competition

    Conschallenging at times to hit goals.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company to work for!

    Sales Advisor (Current Employee) Denver, CO

    ProsGreat discount
    Fast paced
    Opportunities to grow
    Competitive pay
    Designer collaborations

    ConsBusy weekends
    Open weekend availability
    Very early morning shifts

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    good

    Sales Associate (Current Employee) Bew Springs, MS

    Prosconpensation is good and the

    Constoo
    much pressure to work

    Yes, I would recommend this company to a friend

    • Culture & Values
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    1 person found this helpful  

    One of the better retailers to work for

    Visual Manager (Current Employee) Philadelphia, PA

    ProsCompetitive pay, good benefits, excellent internal promotions, ethical company, great company values

    ConsPay rates "cap off" at a certain rate, long hours on your feet, poor inexperienced management, management is paid a ridiculous in-proportionate amount compared to positions under, monotonous work

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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