H&M
3.3 of 5 476 reviews
www.hm.com Stockholm, Sweden 1000 to 5000 Employees

H&M Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.3 476 reviews

                             

85% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(199 ratings)

67% of employees recommend this company to a friend
148 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Fast pace learning experience

Sales Advisor - Full Time (Current Employee)
New York, NY

I have been working at H&M full-time for more than a year

ProsFast ability to move up, difficult to get fired, you don't need to take the job home with you. A good job during college, and you don't have to put a lot of work into it unless your looking to move up.

ConsThe customers are disgusting, rude, there are times at work their actions can be degrading to sales staff.

Advice to Senior ManagementCan't give advice, because management varies on personality of your general management. I've been thru 3 managers with different personalities. Each one did their share of brow nosing, to get where they needed to be. Sometimes they brought us lunch, other times menaced their employees. If you have a bad manager, transfer to a different store.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Pay is great

Sales Advisor - Full Time (Former Employee)
Las Vegas, NV

I worked at H&M full-time for more than 3 years

ProsGood pay, great, cheap insurance

ConsTotally unprofessional, sleep you way up the chain.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • No Opinion of CEO

 

Different

Anonymous Employee (Current Employee)

I have been working at H&M

ProsPay is decent, growth can be quick as long as your are willing to work for it

ConsGossip and drama. Management not pulling there weight. Some people work and some people just get away with not working

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Fun job, Great opportunities, but organization is poor and feedback is subjective.

Anonymous Employee (Current Employee)

I have been working at H&M full-time for more than 3 years

ProsI love the benefits, vacation time, and discounts offered by my company and others we are affiliated with. I have met some great people and have had the opportunity to open other stores and support stores as well. The schedule of a visual is basically weekdays, no nights, and minimal weekends. I like that a lot.

ConsThe organization of the management level, both in the my store and within the district is not the best. Most of the management doesn't really know what's going on with their employees or with the merchandise in the store. The district managers do not visit my store to offer feedback except when they have to for season start.
The managers also do not agree on what the standards of the company should be like, ever. So I basically have to go with my gut and hope they like it. Also, there should be a flat hourly pay for positions like Visuals, Supervisors, and DMs.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Hours Lacking

Sales Advisor (Former Employee)
Charlotte, NC

I worked at H&M part-time for less than a year

ProsFlexible, Worked with my hours, positive team members

ConsThey hired too many people and were not able to provide any hours. Also pay cards and direct deposit wasnt handled well

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

H&M is a fast paced retail environment with room to evolve

Sales Advisor (Current Employee)

I have been working at H&M part-time

ProsGood company values, they really care about the people who work for them
Opportunities for growth and attending new store openings
Friendly, personable managers
25% discounts
Virtually no dress code

ConsManagers played favorites
Unpredictable hours, 30 one week and 7 the next
Irate customers
Extremely fast paced

Advice to Senior ManagementCut management. We have SIX managers in our store who always get forty hours while part time hours suffer. Don't play favorites. Be willing to listen.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good intention

Anonymous Employee (Current Employee)
Dallas, TX

I have been working at H&M full-time for more than 3 years

ProsExcellent pay, opportunity for growth, and amazing benefits.

ConsHostile work environments due to poor management. The U.S. stores have lost the great values the company was founded with since it was brought overseas, such as being a flat-level company and caring more about the well-being of the employees than the money that needs to be made. It has turned into a mercenary American corporation.

Advice to Senior ManagementRe-read the policy handbook, thoroughly. Furthermore, regardless of how much the company encourages us to be ourselves, a balance between comfort and professionalism needs to be found.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

H&M Experience

Sales Advisor (Former Employee)
San Diego, CA

I worked at H&M full-time for more than 3 years

ProsCompany is overall a good company to work for. You can move up with the company if you work fast and can multitask but you have to be very vocal about your goals with the company.

ConsNo life. If you are full time sales advisor be ready to work and not complain.

Advice to Senior ManagementTo not pick "favorites"

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Responsable for marketing, mannequins, torsos, and window displays

Visual Merchandiser (Current Employee)

I have been working at H&M full-time

ProsEvery day is different it never gets boring

ConsA looooot of work for one person and not enough pay for the responsibility

Advice to Senior ManagementCommunicaton has to get better! And VM should get a raise !

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

sales

Anonymous Employee (Current Employee)

I have been working at H&M

Proshave a lot of fun. All people are nice.

ConsSo big, the work is a little tough. But have a lot of fun. All people are nice.

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for H&M? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at H&M reviews and ratings — including employee satisfaction and approval rating for H&M CEO Karl-Johan Persson. All 148 reviews posted anonymously by H&M employees.