H&M

  www.hm.com
  www.hm.com

H&M Reviews

Updated December 16, 2014
Updated December 16, 2014
663 Reviews
3.4
663 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
275 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

203 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Visual merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in San Jose, CA
    Current Employee - Visual Merchandiser in San Jose, CA

    I have been working at H&M full-time (more than 5 years)

    Pros

    Good pay/benefits. Fashion forward. Open minded.

    Cons

    Under staffed due to opening too many stores too close together.

    Doesn't Recommend
    Negative Outlook
  2.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    Move up fast and get to travel

    Cons

    Politics and a lot of drama with management.

    Advice to ManagementAdvice

    Hire people who are actually qualified

  3.  

    It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Tampa, KS
    Former Employee - Customer Service Agent in Tampa, KS

    I worked at H&M as a contractor (less than an year)

    Pros

    The company is okay. I dont have any much to say.

    Cons

    I dont have much to say.

    Advice to ManagementAdvice

    No comment

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Dynamic hard-working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at H&M part-time (less than an year)

    Pros

    - Colleagues are general nice and diverse in terms of background.
    - Managers are pretty close with employees, it's easy to voice in your ideas and recommendations.
    - Very well organised timetable that can be changed easily by talking with managers.

    Cons

    - You will have to work very hard, constant movement is expected.
    - It can get very stressful at busy time, especially major sales.
    - Diverse base of customers. You can have some really annoying customers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Clothes

    Former Employee - Sales Advisor in New York, NY
    Former Employee - Sales Advisor in New York, NY

    I worked at H&M part-time (more than an year)

    Pros

    Lots of clothes, reasonable discount, above average retail pay, great music on the job. Lots of store events. Affordable clothes. Designer collaborations

    Cons

    The Long hours, unstable schedule, rude customers, fast paced environment, physically draining at times, hard to reach daily sales goals.

  7. 2 people found this helpful  

    some can do it some cant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at H&M full-time

    Pros

    GREAT BENEFITS , and growth

    Cons

    shady , political, clicky management , you have to be friends with someone to get promoted

    Advice to ManagementAdvice

    get a life

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    so so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Advisor in Denver, CO
    Current Employee - Part Time Sales Advisor in Denver, CO

    I have been working at H&M part-time (more than an year)

    Pros

    high energy
    better pay for part-timers going to school than most retailers in my area

    Cons

    we had at least 8 different managers (including store managers) in one year
    the pay did not equal the work load
    scheduling varies per week

    Advice to ManagementAdvice

    I constantly had to debate with management about Colorado law in order to allow my colleagues lunches and breaks. You need better training or a better screening process for hiring management. I quit because one manager approved my request off for my final in my last year of college. Then he was fired and another store manager came in and denied it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    It was a life changing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale Advisor in New York, NY
    Current Employee - Sale Advisor in New York, NY

    I have been working at H&M part-time (more than 3 years)

    Pros

    Was given hours as well as able to receive overtime

    Cons

    When I left the company because of a medical leave they made it very difficult for me to return to the company.

    Advice to ManagementAdvice

    Lose the attitudes

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA

    I worked at H&M part-time (more than an year)

    Pros

    Ok payment to sart. Usually above the regular 8 dollars most retailers wanna pay to people with no experience. Discount and promos foe employees

    Cons

    They make you work like a machine. Running non stop. Micro management! They are bossy and rude if you are not one of their favorites. Stupid co workers trying to start a cat fight over nothing. Usually the ones like that are loosers with miserable life. Long shifts!!!

    Advice to ManagementAdvice

    Grow the F up! That is why none of the manager are there now, because they are inmature and act like they own the store and the brand forgetting that they are employees as well even though now they are managers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    A great place to work if you're willing to put 100% of yourself into the job, go that extra mile and take initiatives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time (more than 3 years)

    Pros

    There is extensive training, good pay compared to other retail companies, serious ability to advance (every week they feature a new member of H&M who shares their story of how they moved up in the company), fun staff, paid vacation and paid sick days even for part time staff, a lot of opportunities for paid travel if you're a valuable full timer.

    Cons

    The staff is spread incredibly thin. Expectations often outweigh your resources, which creates a highly stressful environment at times.

    Recommends
    Positive Outlook
    No opinion of CEO

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