H&M Reviews

Updated October 13, 2014
Updated October 13, 2014
621 Reviews
3.4
621 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
258 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 65 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 42 reviews)


Cons
  • Trying to Run a H&M the size of 1/2 a Macy's on the budgeted hours of a Journeys shoe store (in 57 reviews)

  • Poor work life balance (never a set or consistent schedule) (in 12 reviews)

More Highlights

90 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fast, rewarding, stressful, ever evolving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at H&M full-time (more than 8 years)

    Pros

    Upward movement in the company in an ever so fast expanding job. Lots to do and learn. Benefits are great

    Cons

    Really, really stressful. A lot to do with really low bodies to do them and even less time (hours)

    Advice to ManagementAdvice

    Show appreciation to and award staff, they are the backbone and not shown gratefulness often.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Very efficient workplace, pays great, everyday is different but manageable if you know what you're doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in New York, NY
    Current Employee - Part-time Sales Advisor in New York, NY

    I have been working at H&M part-time (less than an year)

    Pros

    Really fun, friendly coworkers, 25% discount, good benefits

    Cons

    clocking in a minute late is still considered late so lateness is a serious thing! please be sure to be responsible and on time and try your best to come to work a little earlier (by like 5-10 minutes) so you have time to clock yourself without rushing, it can get stressful on weekends to close and clean the store so prepare for that

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fast-paced and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Phoenix, AZ
    Current Employee - Sales Advisor in Phoenix, AZ

    I have been working at H&M full-time (more than an year)

    Pros

    Great benefits, lots of vacation time (you accrue more the longer you work there), awesome pay, always something different to do.

    Cons

    It's always really busy (at my store at least), customers are always messy.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    One of the best clothing stores ever.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    Great selection, seasonal trends, cheap prices

    Cons

    There's more selection for female

  6. 1 person found this helpful  

    Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in Philadelphia, PA
    Former Employee - Visual Merchandiser in Philadelphia, PA

    I worked at H&M full-time (more than 5 years)

    Pros

    Great pay, work-life balance, excellent training, room for growth, fast past, great traveling opportunities

    Cons

    Typical retail issues. My experience with H&M was a great experience, some issues but nothing worth mentioning.

    Advice to ManagementAdvice

    Stay focus on your goals, it can become easy to get caught up in someone else drama. Be patient, they watch you even when you think they're not.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at H&M full-time (more than 10 years)

    Pros

    growth with the company
    benefits
    bonus program
    family environment

    Cons

    grows to fast
    always changing

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    An amazing, eye-opener into the world of fast paced retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales Advisor in San Diego, CA
    Former Employee - Part-time Sales Advisor in San Diego, CA

    I worked at H&M part-time (more than 3 years)

    Pros

    -hours are flexible for students
    -if you are a hard worker, you can move up in status
    -20% off discount

    Cons

    -even though hours are great, there will always be times after the major holidays where the hours will definitely suffer

    Advice to ManagementAdvice

    Hear out on what the employees have to say. We are the ones working for you to make the store amazing

    Approves of CEO
  9.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in West Nyack, NY
    Former Employee - Visual Merchandiser in West Nyack, NY

    I worked at H&M full-time (less than an year)

    Pros

    It has great pay, great culture and great benefits and no hierarchy. oh! and you are allowed to wear the brand with your own twist. flexible dress code.

    Cons

    It's hard to get in through an online application.

    Advice to ManagementAdvice

    Everyone has great spirit

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at H&M part-time (less than an year)

    Pros

    Great pay. alwasy something to do at work, never bored. You have the opportunity to gain multiple skill sets relevent to other industries outside of retail

    Cons

    Don't talk to other employees too much. could have better communication. I went to work one day and then said or sorry you are laid off. It was very embarrassing.

    Advice to ManagementAdvice

    Better Communication

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Loved It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M part-time (more than an year)

    Pros

    The Best company I've ever worked for promotes from within and there arealways opportunities for advancement

    Cons

    managers aren't always on the same page with one another

    Recommends
    Positive Outlook
    Approves of CEO

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