H&R Block

  www.hrblock.com
  www.hrblock.com

H&R Block Reviews

Updated December 22, 2014
Updated December 22, 2014
912 Reviews
3.6
912 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
267 Ratings

Review Highlights

Pros
  • Flexible schedule, work as little or as much as you wish (in 58 reviews)

  • H&R Block offers an education program that you can not get anywhere else (in 54 reviews)


Cons
  • There was a lot more boring downtime in the office than I expected during tax season (in 70 reviews)

  • H&R Block is plagued by a lack of clear communication within the organization (in 49 reviews)

More Highlights

279 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Client Services Professional / Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Professional and Receptionist in Chicago, IL
    Former Employee - Client Services Professional and Receptionist in Chicago, IL

    I worked at H&R Block

    Pros

    Pick your own hours, part time, fun helping customers

    Cons

    Cold calls, slow sales. The market is tough now with online tax sites, the company needs to be more innovative.

    Doesn't Recommend
    Neutral Outlook
  2.  

    It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Professional in Chapel Hill, NC
    Current Employee - Customer Service Professional in Chapel Hill, NC

    I have been working at H&R Block

    Pros

    You get your tax return done for free.

    Cons

    very low pay, even if you have experience.

  3.  

    Tax Preparer - Senior

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block

    Pros

    Like the company values and possibility for growth is so so.

    Cons

    Compensation does not meet my needs.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Okay work environment but had no benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Preparer
    Former Employee - Tax Preparer

    I worked at H&R Block full-time (more than 8 years)

    Pros

    Awesome co workers
    decent pay
    easy system

    Cons

    No benefits
    Some of the products are ridiculous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Lousy job if you actually need the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Tax Advisor in Orlando, FL
    Current Employee - Master Tax Advisor in Orlando, FL

    I have been working at H&R Block part-time (more than 10 years)

    Pros

    Tax law is fascinatingly difficult and constantly changing, so the job is never boring. My office is a great place to work because the staff and the clientele are (almost) all good people. Block offers unlimited continuing education for only $20 a year, or free for Enrolled Agents.

    Cons

    The starting pay is way, way too low for the amount of knowledge required to even get hired. It takes a lot of time and work to get to a decent pay level. It's sad that a new hire could make the same wage to work at Taco Bell or Walmart.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Low pay but great potential if you are seeking career change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Preparer in Jersey City, NJ
    Former Employee - Tax Preparer in Jersey City, NJ

    I worked at H&R Block as a contractor (less than an year)

    Pros

    - Good Training
    - Big Company
    - Great Experience

    Cons

    - Poor Management Style
    - Extremely Low Pay = Cannot Retain Talent
    - Limited Growth within the Company

    Advice to ManagementAdvice

    Treat your employees with respect. Increase salary for seasonal employees and increase hiring requirements in order to attract and retain talents.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Worked like crazy..part of a fun team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager I in Wheeling, WV
    Current Employee - Office Manager I in Wheeling, WV

    I have been working at H&R Block as a contractor (less than an year)

    Pros

    Great people...other manager provide great team atmosphere.

    Cons

    Bonuses based on sales to projections...get low projections you can max your bonus...get high projections and you're screwed. No room for advancement as an office manager. OM 1,2,3 all basically make the same money per season.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good Tax Preparer Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Specialist in Los Angeles, CA
    Former Employee - Tax Specialist in Los Angeles, CA

    I worked at H&R Block part-time (less than an year)

    Pros

    You can built your tax knowledge and experiences

    Cons

    Minimum wage, need to marketing by themselves

    Recommends
    Neutral Outlook
  10.  

    It was a good first job to have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Tax Preparer in Evansville, IN
    Former Employee - Seasonal Tax Preparer in Evansville, IN

    I worked at H&R Block part-time (less than an year)

    Pros

    Gained a lot of experience dealing with clients and knowledge about tax preparation

    Cons

    The pay was not that much in proportion to the work being done

    Advice to ManagementAdvice

    Train employees not to get greedy with clients

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&R Block (less than an year)

    Pros

    Extensive training program gives tax professionals a great opportunity to excel if they desire.

    Cons

    Low hourly pay is the biggest con to working with H&R block. It seems they want more than what they are paying for.

    Recommends
    Positive Outlook
    Approves of CEO

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