HCL Technologies Reviews

Updated July 2, 2015
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HCL Technologies CEO Anant Gupta
Anant Gupta
115 Ratings

Pros
  • Good work life balance Good learning (in 312 reviews)

  • Work environment is amazing here (in 239 reviews)

Cons
  • Limited work-life balance over last 2 years (in 83 reviews)

  • Employee First" is just a catch phrase (in 94 reviews)

More Pros and Cons

340 Employee Reviews

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  1. Needs improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Dallas, TX
    Former Employee - Senior Analyst in Dallas, TX

    I worked at HCL Technologies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoyed the people I worked with. The new technology.

    Cons

    Management needs to understand that everyone is different. Some people need supervision, some don't. They need to read their people. Stop micromanaging. Support your people. Don't throw them under the bus to make the client happy. I cannot tell you how many times I took the fall for client mistakes. Because my manager did not back me up.

    Advice to Management

    Stop micromanaging. Support your people.


  2. Helpful (1)

    Horrible Place to work, I hate it here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay is OK and you are left alone

    Cons

    If you aren't Indian you are a second class citizen. Offshore team typically does not know what they are doing.

    Advice to Management

    be more engaged in the quality of offshore work.


  3. Helpful (1)

    HCL USAA Service Desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Technician in San Antonio, TX
    Current Employee - Service Desk Technician in San Antonio, TX

    I have been working at HCL Technologies full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, nominally for service desk work, decent healthcare though it is California based and this is at the USAA Main Office in San Antonio.

    Cons

    They classify you as a salaried but listed as "flexible work week" so they can pay you 0.5X overtime, if they pay at all. Normally it's just a gift card at around $10 an hour worked. Also, time off is frowned upon and is very hard to take, if you ask for it less than two weeks out you will be rejected. Promotions are not merit based, but totally on who you live with or are buddies with. If you are looking to move up, don't look here. We've had leads leave because their pay was never increased. Management is 100% about the numbers, you are a resource, and if you aren't perfect they will drop you like a bad habit. Very "Top down" leadership, don't expect much training of guidance once you are on the floor. You have to figure out what is going wrong before you get "a talk" about your lack of performance.

    Advice to Management

    Treat your people like professionals, don't hammer us all because you failed to control a few bad apples.


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  5. E1 DeskSide Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in Allen Park, MI
    Current Employee - Desktop Support Technician in Allen Park, MI

    I have been working at HCL Technologies full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They landed the best contract in the world with a well known fortune 500 company.
    You will get certified with Dell and support multiple notebooks and desktops.

    Cons

    They don't hire enough resources to manage current contract. Good technicians are leaving every month which create overload and stress burn out for the ones who stay behind.

    Their Holiday and Vacation policy does not equal that of the Vendor we are employed to work for. They would be shut down a week but we still have to work or take LWOP makes no sense.

    Their management creates too much Administrative work for the technicians that should be focused on Break/Fix issues 100 percent of the time. Nevertheless, they expect technicians to do it all, order parts, track carrier pickups after an incident has been closed. Assign your own tickets. 30 percent of the Technicians close 70 percent of the request.

    No time to breathe and enjoy your working environment. No good way to manage your day when everyone expects you there onsite fixing their incident the same or next day and you have 15 - 29 people ahead of them and emails coming in to your reporting manager asking for status and executive support along with email request override the ticketing system request. Technicians can't put out the fires fast enough.

    Advice to Management

    HR needs to get involved and Launch a red alert attack to hire dedicated E1 Technicians to cover 20 plus sites in Allen Park before their contact is up for renewal. Otherwise they will be replaced for not meeting SLA.


  6. Cheap and Cheaper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at HCL Technologies

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They pay on time, I guess...

    Cons

    Terrible culture. Always lied to. Bottom of the barrel in terms of quality, both in project delivery and talent.

    Advice to Management

    Fire yourselves.


  7. BA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits and cool co workers

    Cons

    lack of growth, lack of direction

    Advice to Management

    Increase visibility and improve direction and communication to employees


  8. horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The schedule was decent and the location in frisco was close. The coworkers were great and knowlegable.

    Cons

    bait and switch they tell you one pay rate then its something else, its very disorganized hr walked out with no notice then they scrambled to find anyone to put in the place of that person that has knowledge of how anything works in tx and btw payroll is located in india, good luck with getting paid on time you may not see your first check for over a month.
    This company is a total sweat shop minus the whips.

    Advice to Management

    This is not india things need to be adjusted to accomodate your american workers. What applies in india does not applie here and the lingo means two different things that is presented to your american workers..


  9. Helpful (1)

    Thanks but No Thanks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead
    Former Employee - Team Lead

    I worked at HCL Technologies

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The office in Frisco, TX is pretty nice location. My team members were decent and knowledgeable. Short list of Pros, I know. The clients were awesome. Unfortunately, I can see this company's market share to climb as more potential clients seek to cut costs by outsourcing their IT offshore.

    Cons

    Bait and switch quoted payrate. No opportunity for growth. Flexible Workweek loophole allows them to underpay associates proper overtime pay. Corporate intranet is a labyrinth and is impossible to find what you are looking for in less than 30 minutes unless you stumbled across it before while looking for something else... And about 100 other things lead me to run away as fast as I could.

    If you are determined to sign on with them please be aware that it could take up to a month to see your first paycheck. I waited 5 weeks before I threw such a fit that they wire transferred money into my bank account.

    Advice to Management

    "Employees First, Customers Second" is the corporate motto of HCL. At least make a showing of attempting to even think about living up to that motto. Maybe it's different in India, but from my experience in the office I worked at, it was the IT equivalent of a sweatshop.


  10. Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kendall Park, NJ
    Current Employee - Anonymous Employee in Kendall Park, NJ

    I have been working at HCL Technologies full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    None None None None None

    Cons

    Work several late nights to sync up with the offshore teams.

    Management philosophy is do nothing, unless there is an escalation.

    Work typically falls to one or two individuals while others get a free ride.

    Advice to Management

    Stop the Promotion by years of service crap.


  11. Helpful (2)

    Worst Company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Deskside Support in Dearborn, MI
    Former Contractor - Deskside Support in Dearborn, MI

    I worked at HCL Technologies as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Got to work at Ford Product development center and see the new car designs and the Ford PDC campus was beautiful

    Cons

    Management is very unorganized,and the micro managing is terrible, Management will instruct you to do something and then throw you under the bus if you do it and there was a change of plan horrible company to work for AVOID AT ALL COST........

    Advice to Management

    KILL YOURSELFS



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